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About

About This Business

We are an online dating investigation service. We verify information to confirm if the person that you've met online is really who they say they are.

BBB Accredited Since: 7/26/2019

Years in Business: 11

Business Details

BBB File Opened:
5/9/2017
Business Started:
5/16/2014
Business Incorporated:
12/12/2015
Type of Entity:
Corporation
Alternate Names:
Social Catfish, LLC
Business Management:
Mr. David McClellan, Owner

Additional Contact Information

Principal Contacts
Mr. David McClellan, Owner
Customer Contacts
Mr. David McClellan, Owner
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Social Media
Facebook
Twitter

Additional Information

Payment methods
VISA, Mastercard, American Express, Paypal, Discover
Refund and Exchange Policy
If you are not satisfied with our services you can call us at 844-422-8347 and speak with one of our customer service representatives. If you can't find the data, we'll be more than happy to help you or even help you understand what the data means.

Customers are restricted to receiving a single refund per Membership Plan. Repetitive refunds are not permitted unless the Membership Plan, as provided to you, is defective. The Company reserves the right to refuse a refund to any customer who repeatedly requests refunds or who, in the Company’s judgment, requests refunds in bad faith.

In order to process your refund, you must supply the Company with your name and mailing and/or billing address. If you provide us with insufficient or incorrect information, your refund will be delayed.

Depending on the bank that issues the credit or debit card you used, your refund can take up to thirty (30) days to appear on your credit or debit card statement. If you have any questions about whether a refund has been issued by the Company, please call our customer service department toll-free at (844) 422-8347.
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