Reviews

Review Details

• Review fromCecil S

  Date: 05/21/2025

  1 star
  I would give them no stars if that were an option. I initially contacted them because of their focus on and supposed expertise in classic cars. I was considering buying one and didn't want to sell securities at that moment, so I was interested in their service. After contacting them and completing an application, I heard nothing for a couple of weeks. So I gave up on them and found another option for purchasing the vehicle. Then, all of a sudden, I received an email asking for additional information. I wrote back immediately and informed them that, due to their delays, I no longer required their service. I requested that my application be withdrawn and that my personal information be removed from their systems. Strangely, I have subsequently received three notices stating that my application was rejected due to my credit score and financial situation. This is laughable because my credit score is above 800, I have no debt, and I am a high-net-worth individual.Additionally, I never submitted the information to them and requested that my application be withdrawn. They may have potentially harmed my credit through their actions. I consider them unscrupulous and would never recommend them to anyone. I'm warning the collector car community to avoid doing business with them.

• Review fromAlice F

  Date: 08/12/2024

  5 stars

  Alice F

  Date: 08/12/2024

  Phenomenal!!! Woodside is incredible. They got me the best car loan I have ever gotten and made the process extremely simple. They worked directly with the dealer to get everything done, so I had to do very little. Will use them again for future purchases... VERY impressive!!
  

  Woodside Credit

  Date: 08/29/2024

  Hi *****. Thanks for the 5 star review. We're happy to hear the process was easy. It was out pleasure working with you and we look forward to serving you again. Happy motoring!

• Review fromMaryanne I

  Date: 06/17/2024

  1 star

  Maryanne I

  Date: 06/17/2024

  DO NOT, I REPEAT DO NOT WASTE YOUR TIME ON WOODSIDE! This review isnt remotely even close to the nightmare they put Me through. I am not the only one either. Last year I bought my vehicle, they constantly lied no accountability about the lag in communication or none at all about where my title/registration was. The workers are unbelievably rude im glad my daughter filmed the phone calls for legal purposes. I went to the dmv and started my own process and didnt receive the title till 6 months later after ( bought the car jan 03 and got the title late July 03) They had the audacity to tell me that I was wrong and the dmv started the process when in reality it was ME WHO STARTED IT. The customer service is pure trash. How theyre in business is BEYOND me. I will be proceeding with legal actions this year.
  

  Woodside Credit

  Date: 06/24/2024

  Hi ********, I'm sorry about your experience titling your vehicle. I sent you an email, and I would appreciate the opportunity to talk and learn more about your experience.

• Review fromJoseph V

  Date: 04/12/2024

  1 star

  Joseph V

  Date: 04/12/2024

  Failed to charge correct registration fees to dealer trying to make customer pay for their mistake also derogatory message threats and refusal to provide services promised by law of contact terrible service and business conduct
  

  Woodside Credit

  Date: 05/13/2024

  Hi ******************. We would like to better understand the issue and make things right. Feel free to contact us as this does not reflect the way we like to do business and we would like the opportunity to review.

• Review fromLinda M

  Date: 06/15/2023

  5 stars

  Linda M

  Date: 06/15/2023

  This purchase has been quite the ride! Every step of the way, my representative was there to answer any questions that came up while doing so expertly, elegantly, and professionally. I am now the proud owner of this **** NSX because of Woodside Credit.
  

  Woodside Credit

  Date: 08/23/2023

  Hi *****! Thank you for sharing your incredible journey with Woodside Credit Collector Car Financing! We're thrilled to have been a part of making your dream of owning the **** *** a reality.It's heartening to hear that your representative provided expert, elegant, and professional support throughout every step of the process. We believe in delivering not only financial assistance but also a seamless and enjoyable experience for our customers. Your satisfaction and the fact that you are now the proud owner of the *** are the best rewards we could ask for.If you ever have more dreams to pursue or questions to ask, please remember that we're here to assist you. Thank you for choosing Woodside Credit for your collector car journey!

• Review fromMona J

  Date: 05/22/2023

  5 stars

  Mona J

  Date: 05/22/2023

  My experience with Woodside has been exceptional. From the moment I applied for the loan to the moment I received it, they provided outstanding customer service. In comparison to other lending institutions, the process was straightforward, and the loan terms were flexible, so I couldn't have asked for a better experience.
  

  Woodside Credit

  Date: 08/23/2023

  Hi ****! Thank you for sharing your exceptional experience with Woodside Credit Collector Car Financing! We're thrilled to have provided you with outstanding customer service from start to finish.Simplicity and flexibility are core values for us, and we're delighted that you found the loan application process straightforward and the terms flexible. Making the journey to owning your collector car as smooth as possible is always our goal, and your satisfaction reinforces our commitment.If you ever need assistance in the future or have more collector car aspirations, please don't hesitate to reach out. Thank you for choosing Woodside Credit for your financing needs; we're honored to have been a part of your journey.

• Review fromEdgar J

  Date: 05/18/2023

  5 stars

  Edgar J

  Date: 05/18/2023

  The person I spoke to at the ***************************** Auction in *********** a few years back was a stand-up guy who got the loan done quickly, because of that I have been financing cars with Woodside Credit for almost 5 years now. In all my classic collector car financing needs, I use Woodside Credit exclusively. I highly recommend Woodside Credit to anyone looking for financing a classic car of your dreams!
  

  Woodside Credit

  Date: 08/23/2023

  Hi *****! Thank you for sharing your long-standing and positive experience with Woodside Credit Collector Car Financing! We're thrilled to have been a part of your journey in financing classic collector cars.It's wonderful to hear that the exceptional service you received from our representative at the ***************************** Auction a few years ago left a lasting impression. We're proud to have maintained that standard of excellence over the years and to have earned your continued trust.We appreciate your recommendation and your loyalty in exclusively choosing Woodside Credit for your classic car financing needs. If you ever have more dreams to fulfill or questions to ask, please don't hesitate to reach out. Thank you for being a valued part of the Woodside Credit family.

• Review fromWilliam A

  Date: 05/01/2023

  1 star

  William A

  Date: 05/01/2023

  BUYER BEWARE - I financed a car with Woodside Credit through ****************, Assistant Vice President a year ago. He was entitled, rude, and repeatedly over-promised and under-delivered. I was approved for the loan, but needed to drive the car before completing the purchase. *** said the wire would be ready to be sent to the seller on a specific day, so on that morning I flew out to ******* from ******. The plan I explained to Art was that if I liked the car, I would give him a call to tell him to send the wire and complete the purchase. Shortly after the test drive, I called Art and told him to please wire the money. He suddenly changed his demeanor, scoffed as though I was asking for some sort of miracle, and then said he didn't have time to send the wire until the next day. I reminded him of our plan to drive the car back to ****** early in the morning so I could be back in time. Any unexpected delays like this would cause a massive ripple effect. He grew upset with me and made it seem like it was a huge hassle. They sent the wire the next day, disregarding their promise and my needs. Certainly soured what was supposed to be an amazing experience. Fast forward to more recently...I decided to purchase a second car and called Art. Mentioned I would like to give him a shot at making up for the mess he caused last year. Initially, he was eager and excited to help me apply for the loan. Then, all of a sudden, he changed his tune (again) and said my loan application was declined because the underwriter didn't like that I refinanced my mortgage 18 months earlier. I asked if there was ANY other reason for the decline, especially considering my personal credit score is well north of 800 and enough liquidity to pay cash for the car, 10 times over. He said no, that was it. Then I told him that reason doesn't make any sense at all, considering I had refinanced my mortgage 6 months before I got the first loan from them last year. Clearly retaliatory. Watch your back...
  

  Woodside Credit

  Date: 08/23/2023

  Hi *******. Thank you for sharing your experience with Woodside Credit. We sincerely apologize for any inconvenience and frustration you've encountered during your interactions with Woodside and the subsequent loan application process.First and foremost, we want to express our apologies for the expectations set surrounding your application. We understand how essential it is for our customers to have accurate information, and we apologize for any undue stress this may have caused.It's important to clarify that Art is not responsible for loan decisions. Our underwriting team is tasked with assessing various factors to determine loan approvals, including credit history, financial standing, and other relevant criteria. We apologize for any miscommunication that led you to believe otherwise.We appreciate your patience in discussing your recent experience with us and for providing additional context. We understand the importance of clear and transparent communication throughout the financing process. We apologize for any confusion or frustration you experienced, and we're grateful for the opportunity to address these concerns with you.Your feedback is valuable to us as we continually strive to enhance our customer experience and refine our processes. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out directly. We value your perspective and will work diligently to learn from your feedback and make improvements as needed.

• Review fromRonald M

  Date: 04/27/2023

  1 star

  Ronald M

  Date: 04/27/2023

  If you're a ** Military Veteran or supporter, I recommend you DO NOT USE WOODSIDE CREDIT for any services! For background, I'm a former 27-year US Navy SEAL. At first, everything went smoothly, until you sign the lending documents. After I signed the documents, the random e-mails started coming from Woodside Credit. They wrote demanding that I send them the title and bill of sale, which I did not know was shipped in an envelope under the car's front seat. I found the paperwork, and sent the title to them using the ***** shipping code they provided. Then they wrote to me stating the backlog of them registering the car was months long, so I asked if they could send the title back to me and that I would take the title to Virginia DMV on my own. So, I received the title back and received another e-mail stating they were essentially warning me that I needed to have the car registered. Their note was very odd - because if you're buying a car via Woodside Credit and they supposedly only deal with credit scores above 700+, then I would presume the customers are aware of the registration timelines when a vehicle has a lien against it. So, I go do the three hour Virginia DMV process, register the car, have Woodside listed as the lien holder, pay the fees and leave with a temporary registration and tags. You'd think you did the right thing and everything was crossed off your list - not so fast again! A week after registering the car, Woodside Credit sends me another e-mail, this one threatening "legal action" if I don't "comply" with registering the car, turning the title in to VA DMV, and listing them as the lienholder. Interesting, because I did that last week! Woodside Credit must have an interesting business model, but given there are many veterans out there who are collector car followers and purchasers - look elsewhere for your collector car financing needs!!! I will never recommend this company to anyone, period.
  

  Woodside Credit

  Date: 08/23/2023

  Hi ***. First and foremost, thank you for your service as a former US Navy SEAL, and we sincerely appreciate your feedback. We apologize for any frustration and confusion you've experienced in your interactions with Woodside Credit.We understand the importance of a smooth and efficient titling process, especially when dealing with collector car financing. Our titling department works diligently to ensure that all title and document movement is expedited, allowing our clients' vehicles to be titled promptly.We apologize if the automated emails you received caused any undue stress or misunderstanding. We strive to maintain clear and timely communication with our clients, and we understand that the messaging you received may not have reflected the progress you had already made.We truly regret any inconvenience this situation may have caused you. As a veteran-focused organization, we hold the utmost respect for those who have served our country, and we apologize if your experience fell short of your expectations.Your feedback is valuable to us as we continuously work to enhance our processes and provide an exceptional experience to our customers. We apologize for any confusion regarding the registration process and the subsequent email communications.If you have any further concerns or questions, please do not hesitate to reach out directly. Your satisfaction is important to us, and we are committed to addressing your concerns in the most effective way possible.Thank you for bringing these matters to our attention, and we apologize once again for any inconvenience you've encountered.

• Review fromBeatrice M

  Date: 04/23/2023

  5 stars
  I purchased my dream car, a **** ************************* ****. Woodside has been amazing. Throughout the entire process, I was contacted promptly and given personal attention. When I had questions, they were promptly answered. My rep worked early in the morning and late into the evening. They were attentive, professional, and courteous to me. I could not believe how wonderful they have been. In spite of questions that don't directly pertain to what they do on a daily basis, they will get back to me and find the answers. I had the most confidence in Woodside due to the approach of my rep. I really like how hands on Woodside is and how easy they make it for the buyer. I'm not sure what my future classic auto endeavors will be, but I know I will always use Woodside. Thank you.