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Business Profile

Internet Services

DSL Extreme.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromChangxing L

    Date: 02/16/2024

    1 star
    DSL Extreme is a very bad, untrusty company. Their wifi is frequently no available. When you turned on the *********** will often have to wait 30 minutes to make the wifi available.When the contract is expired, I called them one week before it expired, and to let me know I will not continue the contract. Their customer supporter told me that there is no any more charge if I cancel the service within 30 days of expiration. But they still continue to charge me $89.27 on the expiration day. When I called them, they said the cancellation service is not processed by them yet.This is a thief company, never use it. The following is the confirmation email I received from them one week before the contract expiration. But they said the confirmation is not executed."Hello **,We hope our customer service team was able to help with your communications needs. We can only get better with your help. Our five questions survey will take you less than three minutes.********************************************************************************************************************************************************** Thank you,The **************** Team "
  • Review fromTammy W

    Date: 11/22/2023

    1 star
    Worst company EVER!!! They tore our lawn to s*** and killed all of our grass because their cables were laying there for 3 MONTHS!!!!! The customer service is the absolute worst!!! This company is a joke!!!!
  • Review fromTed R

    Date: 07/17/2023

    5 stars
    I want to thank you for the $1100 check I received from the fraudulent sales practices lawsuit. Keep up the good work

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