Reviews

Review Details

• Review fromMartha S

  Date: 11/17/2023

  1 star
  I am a Realtor. The buyers in escrow on a listing I had on the market hired Attic Pros to inspect a sump pump under the home. While under the house, the inspector announced that there was "toxic black mold and white mold" under the house and stated this and a few other things he would "fix" would cost about $18,000. This caused the buyers to back out of the deal. Since I know that it is impossible to diagnose mold without taking scrapings of the suspected mold and sending them to a lab for analysis, I questioned this inspector's credentials for making this diagnosis. I called in a licensed mold inspector who sampled and sent some scrapings to a lab, even though he did not think it looked like mold. Not surprisingly, there was NO MOLD. This not only cost me $275 for the mold inspection, but also cost me the sale of a home that was in escrow for over $800,000.

• Review fromJonathan H

  Date: 09/14/2023

  5 stars
  Attic Pros provided an excellent service. I highly recommend them for your attic and crawl space needs

• Review fromJay F

  Date: 09/06/2023

  5 stars
  They were prompt, polite and clean. We are very satisfied with AtticPros.

• Review fromMayra S

  Date: 08/17/2023

  5 stars
  They were quick and completed everything as promised! I actually noticed a difference in my water temperature after they insulated the pipes

• Review fromDiane U

  Date: 08/16/2023

  5 stars
  Professional & communication skills are exceptional ??Will let all our friends know to contact them.

• Review fromLisa S

  Date: 07/08/2023

  5 stars
  After hearing scampering in the attic we called one of the main exterminator companies who confirmed rodent activity in attic and crawlspace. We got a second quote from Attic Pros which was about 1/3 less than the first quote to remove all insulation, clean debris, close entry holes and reinsulate. Scheduling was quick and easy. Workers were prompt, pleasant and efficient. **** led our crew. He provided before and after photos, responded quickly to questions, and explained the process, and did a thorough job assessing entry points into the house. They put dust barriers up, cleaned up each day, and replaced furniture that was moved. Highly recommend and ask for **** if he's available.

• Review fromGerardo M

  Date: 06/05/2023

  5 stars
  I recently bought a house and asked Attics Pro to check the Crawlspace and attic. I found that the house did not have insulation on the Crawlspace and the attic was super old and dusty. They offered a competitive quote and got everything repaired in a few days. They also removed and reinstalled new air ducts and did an amazing job. The crew was super responsive and completed the work as per schedule. There was something that happened during the setup and they worked with me until I was happy with the fix. Excellent quality and customer service. I highly recommend *********************** Pro and would hire them again if needed.

• Review fromKevin K

  Date: 05/30/2023

  5 stars
  Attic Pros provided exceptional attic cleaning, rodent removal, and crawl space cleaning services. Their team was professional, knowledgeable, and paid *************************. They removed all rodent-related issues, leaving my attic and crawl space fresh and clean. The pricing was fair, and their commitment to customer satisfaction was evident throughout the process. I highly recommend Attic Pros for their outstanding service!

• Review fromDavid L

  Date: 05/17/2023

  5 stars
  I thought it was a great experience from start to finish. We got a free estimate quickly, and work was also scheduled soon after approval. During the estimate I was invited up to see what he saw, and it helped me feel secure in the need for my purchase. The workers arrived promptly and worked hard all day in the heat. Their ************************ *********************, was super friendly and informative. Great customer service from him. Throughout the day he would send me photos and videos, and again invited me into the attic to see the after. I also felt comfortable expressing a couple things I wanted attention on, which he was eager to follow up on. Lastly he reminded me of a coupon, so I saved as much as possible.

• Review fromDrew A

  Date: 01/26/2023

  1 star

  Drew A

  Date: 01/26/2023

  We were unable to speak with owner, ************* (aka *******************************), about issues. Office rep indicated *** would call us, and another rep would contact us about the ****** rebate. After a week, no one contacted us, so we followed up. ****** indicated he forgot but that *** would call us the following day and other rep would contact us about rebate. No one contacted us. We Attic Pros a chance to make things right, but after 9 days of inaction, it is clear they do not care about customers, quality of their work, or reputation.1. Failed and refused to properly install plastic covers to seal the work area 2. Did not arrive with tall ladder to do rodent proofing on second floor 3. Did not arrive with drywall to replace attic access panel 4. Workers tried to stop the work at 1pm after 35% completion, claiming they did not have enough room to haul away the old insulation and did not have enough new insulation to fill our attic. This was unacceptable because we were told theyd complete the job in a single day. Absurd to not come prepared to haul away old insulation and have enough new insulation.5. Some rodent proofing wire mesh was installed shoddily with gaps 6. Workers broke closet shelf under the attic access panel. They denied breaking it and took no responsibility 7. Workers knocked a recessed light out of its hole, but eventually fixed this. They also caused 3 other recessed lights to stop working and denied doing it 8. New attic access panel they cut out of drywall was sloppily cut, such that there are gaps around edges 9. At end of day, the workers were hocking loogies and spitting on courtyard walking path 10. They left contaminated gloves, gas mask filters, and a dangerous razor blade on driveway. Also left lots of old insulation on ground 11. Indicated theyd help with ****** rebate, but installed wrong insulation. No communication about rebate, either 12. As described above, owner *** never contacted us despite assurances that a call was scheduled
  

  Attic Pros

  Date: 08/30/2023

  Dear ***************,
  I'm *************, the owner of Attic Pros. I addressed the issues you raised, and I'm sorry for the inconvenience you faced. We've immediately rectified the situation, ensuring proper installation of plastic covers, rodent-proofing, and a new drywall access panel. We've also enhanced our team's training for better service. We have acknowledged your concerns about miscommunication and delays and improved our internal processes to prevent recurrence. We're committed to assisting with the ****** rebate and ensuring top-notch service moving forward. We sincerely apologize for the inconvenience and appreciate your feedback.
  Best regards,