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Business Profile

Computer Parts

SkyTech Gaming

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Parts.

Complaints

This profile includes complaints for SkyTech Gaming's headquarters and its corporate-owned locations. To view all corporate locations, see

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SkyTech Gaming has 2 locations, listed below.

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    Customer Complaints Summary

    • 14 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/18/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought a Skytech gaming computer from best buy online on 11.29.2022. There was an issue with the RAM in the computer. After trying to contact Skytech multiple (at least 5) times, I was able to get their tech support to send me replacement RAM. However, there was no return address sticker sent with the RAM and I was charged $170 which I was told would be refunded after I sent back the defective RAM. Again, there was no return address for me to send back. After attempting for nearly 2 weeks to contact Skytech gaming with no response, I have decided to pursue other avenues.

    • Initial Complaint

      Date:11/14/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Nov 4th a pc was ordered from this company, received on the 8th. As soon as it was setup immediate issues were found, company contacted over a week, emails, calls and such. Company is refusing to honor warranty covered for said pc and ignoring anytime ive tried to ask questions about when ill have confirmation over said issue. Roughly $1285 was spent, and the product is completely useless without the piece that they themselves admitted was the cause of the problem. Ive attempted over and over to get in contact and when i finally did come into contact i was “blown off” and just fed information they thought would appease me till the next day. In the email below or wherever you see it, i haven’t received the shipping label not have I received any contact from the employee in which i have emailed multiple times after that asking for confirmation on when i should be receiving said label. With that being said, seeing as how im having issues with one component i may or may not have issues in the upcoming future with the rest of it and the fact that the company is not honoring their warranty is worrysome to me.

    • Initial Complaint

      Date:11/10/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bought 3000.00 computer from skytech gaming, and the video card was having problems and it finally went out totally and I emailed them and they said the warranty had expired but the card manufacturer said that it has a 3 year warranty and won't acknowledge this exchange this as a defective card... need help

    • Initial Complaint

      Date:11/03/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a PC from this company. The pc came without a power cable or quick start guide. Additionally the display output did not work nor did the troubleshooting guides provided by the company.

      I want a refund or a replacement overnighted, and set up with white glove support to ensure a working pc.

    SkyTech Gaming is NOT a BBB Accredited Business.

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