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Business Profile

Liquid Filters

Eco Life Technologies Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Liquid Filters.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Zack R

    Date: 06/15/2024

    Zack R

    Date: 06/15/2024

    I purchased a countertop water filter from them in January. It was a new model that used a different filter. I'm not sure if they stopped producing that model entirely, but the filter is no longer available on their website. **************** emailed a return shipping label. I'm able to see that someone signed for it, but I never received my money. They won't respond to my emails when I ask about my refund status.

    Eco Life Technologies Inc.

    Date: 06/27/2024

    Hi ****,We are sorry to hear that after we processed your refund on June 16th, you still have not received it. We have confirmed that the refund has been successfully processed for you after carefully reviewing it once more after receiving your feedback. Furthermore, we didn't receive any new email from you since that day. Regarding your refund, It is strongly advised that you contact PayPal or your credit card company for further information if you are still having problems receiving your refund.If there is anything we can do to help, please feel free to contact us through email at ***************************************** We are always here for help. Kind regards,Cherry Waterdrop Support Team

  • John L

    Date: 03/08/2024

    Purchased the Waterdrop Instant Hot Water Dispenser, Reverse Osmosis System, K6. It was great for the first month. Then TDS started climbing. I asked customer service about it and they basically said it's fine. There's no documentation about what's acceptable TDS so you buy it, get what you get. So we kept using it hoping it's better than unfiltered water (despite no way to know if 30 or 60 TDS is acceptable performance for a unit less than 5 months old or at all). Next it woke us up in the middle of the night because it got super loud. When i went to inspect, the unit was very hot, steam was coming from the sink drain it was hooked up to and the drain pipe was too hot to touch. I unplugged it and contacted them and they didn't respond. There is no support after purchase.

Eco Life Technologies Inc. is NOT a BBB Accredited Business.

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