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Business Profile

Plumber

Complete Mechanical Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Complaints

This profile includes complaints for Complete Mechanical Service's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Complete Mechanical Service has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Complete Mechanical Service

      77734 Country Club Dr Ste K Palm Desert, CA 92211-0455

    • Complete Mechanical Service

      77980 Wildcat Dr STE 2 Palm Desert, CA 92211-1174

    • Complete Mechanical Service

      40838 Ophir Canyon St Indio, CA 92203-3879

    • Complete Mechanical Service

      74850 Joni Dr Ste G Palm Desert, CA 92260-2046

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/12/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They have been assigned by my Home Warranty company to fix our inground pool pump in October of 2022. It is mid December now and the work still has not been completed! CMS has been to my house several times and every time it is a different excuse of why they cannot do the job (a part is missing, electrical/pluming needs updating, another part is missing, electrical testing needs done, etc, etc) My Home Warranty company approved a complete pump replacement but CMS decided to take it apart and replace part by part instead. Now they say they are missing and cannot find the last part. They do not give me updates unless I start texting or email them.

    Complete Mechanical Service is NOT a BBB Accredited Business.

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