We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Lenses

Eyeconic, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lenses.

Reviews

This profile includes reviews for Eyeconic, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Eyeconic, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.68

    Average of 228 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Mary B

      Date: 07/25/2023

      Mary B

      Date: 07/25/2023

      Early in my time ordering online there were many mistakes, but for the last year and a half it has been wonderful.

      Eyeconic, Inc.

      Date: 07/28/2023

      Dear *****: Thank you for the great review! We are happy to hear you are satisfied with your recent purchase and the services we provided. Thank you for being a loyal customer and giving us the opportunity to improve our Customer Experience over the years. We look forward to assisting you again soon!


      We appreciate you taking the time to share your review with us. Please don't hesitate to contact us with additional questions or concerns. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time. 

    • Dustin F

      Date: 07/19/2023

      Dustin F

      Date: 07/19/2023

      Preferred by my insurance, but I'm getting much nicer glasses than in the past for a much better price

      Eyeconic, Inc.

      Date: 07/24/2023

      Dear ***: Thank you for the 5-star review! We are happy to hear you had a great experience with us and are satisfied with your glasses.It's great you were able to maximize your insurance benefits too! Thank you for being a loyal customer, and for you taking the time to leave us your feedback.We look forward to assisting you with your next purchase.
      Please don't hesitate to contact us with additional questions or concerns. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • Steven C

      Date: 07/12/2023

      Steven C

      Date: 07/12/2023

      This is my first time ordering glasses online and I am totally delighted with the process. The selections were easy to follow and the delivery was right on time. The glasses themselves are perfect for me with very little adjustment. The quality was top notch. I will definitely be a repeat customer. Thank you!

      Eyeconic, Inc.

      Date: 07/25/2023

      Dear ***: Thank you for the excellent review! We are thrilled to hear you had a quick and easy shopping experience and that your glasses were delivered in a timely manner. Thank you for choosing Eyeconic and for taking the time to share your first purchase experience with us. We look forward to assisting you with your eyewear needs in the future.Please don't hesitate to contact us with additional questions or concerns. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • David J

      Date: 07/12/2023

      David J

      Date: 07/12/2023

      Frames and prescription are good. Easy ordering process and I do like the prescription verification.

      Eyeconic, Inc.

      Date: 07/25/2023

      Dear ***: Thank you for awesome review! We are thrilled to hear you had a quick and easy order experience and that you are satisfied with your glasses. Thank you for choosing Eyeconic and for taking the time to share your experience with us. We look forward to assisting you with your eyewear needs in the future!Please don't hesitate to contact us with additional questions or concerns. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • Bill B

      Date: 07/10/2023

      Bill B

      Date: 07/10/2023

      Fast delivery and great product Would definitely order from eyeconic again

      Eyeconic, Inc.

      Date: 07/12/2023

      Dear ***: Thank you for the excellent review! We are thrilled to hear you had a quick and easy purchase experience with us. Thank you for being a loyal customer and for taking the time to share your product review and experience with us. We look forward to assisting you with your next purchase!Please don't hesitate to contact us for further questions or concerns. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time

    • Patricia M

      Date: 07/09/2023

      Patricia M

      Date: 07/09/2023

      Ordering was easy, and delivery was as expected. I liked the virtual try-on function. I ordered and received progressive lenses, and the reading part is a bit too low for my preference, but all in all a good experience. The glasses I purchased are the smaller size as all others seem too big for me, which may be why the reading portion is lower than I would want. I would use Eyeconic again.

      Eyeconic, Inc.

      Date: 07/12/2023

      Dear *****: Thank you for the wonderful review! We are thrilled to hear you had a quick and easy purchase experience with us. We appreciate you reaching out and giving us more information about your glasses and apologize for any inconvenience you may be experiencing. Please keep in mind, Eyeconic eyewear purchases include a full refund or one-time exchange option within 30 days of your ship date, a free frame adjustment within 90 days, and a one-time one-year warranty. If you need to return your glasses due to a prescription/measurement change, were more than happy to assist you in re-making the lenses within 6 months from your ship date. Please contact us directly to discuss your options or refer to the Return and Exchange Policy on our website for further instructions. We hope you find this information helpful. We look forward to assisting you with your eyewear needs! Thank you for choosing Eyeconic. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • FLYNN H

      Date: 07/07/2023

      FLYNN H

      Date: 07/07/2023

      Great service but very expensive. I would think repeat customers would great a price break on the glasses bigger than what offered.*******,*****

      Eyeconic, Inc.

      Date: 07/12/2023

      Dear ***: Thank you for your kind review! We are thrilled to hear you are satisfied with your new glasses! Thank you for reaching out and giving us more information about your experience. Our prices vary based on the prescribed product and selected package but is similar to other in-network insurance providers. Due to any inconvenience this caused, we have issued an additional order discount to your order item. Please allow 1-5 business days for processing to your original payment method on file. We hope you find this satisfactory. Thank you for being a loyal customer and for taking the time to leave us some feedback. Please don't hesitate to contact us with any further questions or concerns. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • Karlene S

      Date: 07/04/2023

      Karlene S

      Date: 07/04/2023

      As per usual, great customer **********************, easy ordering, and awesome product! That's why I remain a loyal customer. ??

      Eyeconic, Inc.

      Date: 07/06/2023

      Dear *****: Thank you for the 5-star review! We are thrilled you had a quick and easy purchase experience with us. Thank you for being a loyal customer, and for you taking the time to leave us your positive feedback. We look forward to assisting you with your next purchase!Please don't hesitate to contact us for any questions or concerns regarding your order. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time

    • Emily L

      Date: 07/03/2023

      Emily L

      Date: 07/03/2023

      Contacts arrived as scheduled and site was easy to order from and streamline!!

      Eyeconic, Inc.

      Date: 07/06/2023

      Dear *****: Thank you for the 5-star review! We are so happy you had a quick and easy purchase experience and are satisfied with your new contacts! We look forward to assisting you again in the future. We appreciate you for taking the time to leave us your feedback. Please don't hesitate to contact us with additional questions or concerns. Eyeconic is available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • Tony S

      Date: 07/01/2023

      Tony S

      Date: 07/01/2023

      Not so good !Because I felt I felt dizzy when I wear it .

      Eyeconic, Inc.

      Date: 07/06/2023

      Dear ***: Thank you for reaching out and giving us more information about your experience with us. We're sorry to hear you are experiencing difficulty with your glasses. If you feel there is a problem with the prescription/enhancement in your lenses, we encourage you to visit your local eyecare provider to check your prescription in the lenses. If a change is needed, we will be more than happy to assist you with a redo within 6 months from your order ship date! We will need your updated prescription or the doctor's written details of the prescription issue to be corrected in the lenses. Please email us a copy of your updated prescription at ******************************* once you are ready to return your glasses for your redo. We will provide you with a *** Return Label via email. Once this information and your return has been received, we will be sure to honor your request. Please feel free to refer to our Return and Exchange Policy for more information. We appreciate the opportunity to make this right and look forward to assisting you further! If you prefer to discuss your options via phone, we're available Monday through Saturday between 7:00 a.m. and 5:00 p.m., Pacific Time.

    Eyeconic, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.