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Business Profile

Lenses

Eyeconic, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lenses.

Reviews

This profile includes reviews for Eyeconic, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Eyeconic, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.68

    Average of 228 Customer Reviews

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    Review Details

    • Gordon P

      Date: 12/12/2022

      Gordon P

      Date: 12/12/2022

      Overall process needs improvement. Ordering is easy but production and tracking leave a lot to improve on. The order received 6 days beyond the date promised at time of order and no communication was initiated by Eyeconic to indicate a delay. *** tracking was terrible and not updated in a timely manner.

      Eyeconic, Inc.

      Date: 12/16/2022

      Dear ***: Thank you for reaching out and giving us more information about your experience. We apologize for the experience you had with us and any inconvenience the shipping caused you. Please note, all eyeglasses and prescription eyewear are custom-made, which can take up to 11 business days to complete. If your order includes a progressive prescription or is being made with TechShield Blue or SunSync, well need an additional 2-3 business days to apply these enhancements. From there, your order is shipped using the shipping method chosen at checkout. The shipping dates are estimated and do not guarantee an exact delivery date. Our records indicate your progressive enhancement order was completed and shipped via *** Ground within 11 business days. This is the reason additional communication was not received. We appreciate you taking the time to share your review with us. If Eyeconic can assist you further, we're available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • Donald P

      Date: 12/12/2022

      Donald P

      Date: 12/12/2022

      The glasses are wonderful, weigh next to nothing and are a God send. Thank you

      Eyeconic, Inc.

      Date: 12/16/2022

      Dear ***: Thank you for the 5-star review! We are so happy to hear that you are satisfied with your purchase! Thank you for choosing Eyeconic and for taking the time to share your experience with us!

    • Brent M

      Date: 12/11/2022

      Brent M

      Date: 12/11/2022

      The whole process of choosing my frames and receiving the finished product was easy, hassle free, and seamless. I’m very happy with my Eyeconic experience. Brent M.

      Eyeconic, Inc.

      Date: 12/16/2022

      Dear ***: Thank you for the excellent review! We are thrilled to hear you had a quick and easy shopping experience and that your glasses were delivered in a timely manner. Thank you for choosing Eyeconic and for taking the time to share your experience with us. We look forward to assisting you with your eyewear needs in the future!

    • Terry O

      Date: 12/10/2022

      Terry O

      Date: 12/10/2022

      This particular pair did not have the virtual try on option, but I got them anyway. The return policy for Eyeconic is very good. Turns out, I love them! No adjustments needed at all. I thought they were very reasonable, yet high quality lenses and frames.

      Eyeconic, Inc.

      Date: 12/16/2022

      Dear *****: Thank you for the 5-star review! We are thrilled to hear you are satisfied with your new glasses, despite not having the Virtual Try On option for them. Currently, we do not have this feature available for every product. We apologize about that. We appreciate your patience and understanding on this matter. Thank you for choosing Eyeconic and for taking the time to share your experience with us. Please let us know if we can be of any further assistance.

    • Susan H

      Date: 12/10/2022

      Susan H

      Date: 12/10/2022

      this is my fourth pair of glasses, very pleased. first & last place to look for my specs.

      Eyeconic, Inc.

      Date: 12/16/2022

      Dear *****: Thank you for the excellent review! We are thrilled to hear you are satisfied with your new glasses! Thank you for choosing Eyeconic and for being a valued customer. We appreciate you taking the time to share your product review and experience with us. We look forward to assisting you with your next purchase!

    • Kathy C

      Date: 12/09/2022

      Kathy C

      Date: 12/09/2022

      Love my new glasses! The fit is awesome and they look great!

      Eyeconic, Inc.

      Date: 12/16/2022

      Dear *****: Thank you for the 5-star review! We are thrilled to hear you are satisfied with your new specs! Thank you for choosing Eyeconic. We appreciate you taking the time to share your product review and experience with us.

    • Stephanie T

      Date: 12/08/2022

      Stephanie T

      Date: 12/08/2022

      Customer ********************** reached out and applied the discount after the initial customer ********************** people told me no. I appreciate that very much and would use this site again since they went out of their way to make things right.

      Eyeconic, Inc.

      Date: 12/09/2022

      Dear *****: Thank you for the 5-star review! We appreciate you taking the time to share your purchase experience with us and giving us the opportunity to make this right for you. Thank you for choosing Eyeconic. We look forward to assisting you with your next purchase!

    • Ellen R

      Date: 12/08/2022

      Ellen R

      Date: 12/08/2022

      nose not comfortable, otherwise ok. seems to irritate my skin/may need to be adjusted

      Eyeconic, Inc.

      Date: 12/09/2022

      Dear *****: Thank you for the review! We are sorry to hear you are having trouble with your glasses. Please note, your Eyeconic purchase includes a complimentary frame adjustment from any in-network provider who participates in Eyeconic. Once you select a participating provider on our site, simply tell them you're an Eyeconic Customer with an ********************** Frame Adjustment. Please be sure to have your Eyeconic order number available as well. Your satisfaction is guaranteed. Please contact us if you experience any problems or wish to refund or exchange your order and we'll work to make everything right. If Eyeconic can assist you further, we're available at ************, Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • Christine B

      Date: 12/08/2022

      Christine B

      Date: 12/08/2022

      2nd year using you for my progressive lens glasses. Love the virtual try on, clear directions on how to measure for accuracy, pick the right size frame. My glasses arrived when promised, fit perfectly, very happy! Will use you again next year.

      Eyeconic, Inc.

      Date: 12/09/2022

      Dear *****: Thank you for the excellent review! We are so happy you had a quick and easy purchase experience with us! We are thrilled to hear you had a great experience with our Virtual Try On feature and were able to maximize your insurance benefits too. Thank you for choosing Eyeconic and for taking the time to share your product review with us. We look forward to assisting you with your next purchase!

    • Steven D

      Date: 12/06/2022

      Good selection of eye ware and on time delivery. Quick turnaround.

    Eyeconic, Inc. is NOT a BBB Accredited Business.

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