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Business Profile

Lenses

Eyeconic, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lenses.

Reviews

This profile includes reviews for Eyeconic, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Eyeconic, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.68

    Average of 228 Customer Reviews

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    Review Details

    • Regina L

      Date: 12/05/2022

      Regina L

      Date: 12/05/2022

      Very reasonable, fast shipping, quality product. No issues and they accept my insurance so everything was a win win.

      Eyeconic, Inc.

      Date: 12/09/2022

      Dear *****: Thank you for the excellent review! We are thrilled to hear you had a quick and easy shopping experience and that your contacts were delivered in a timely manner. Thank you for choosing Eyeconic and for taking the time to share your experience with us. We look forward to assisting you with your eyewear needs in the future!

    • JENNIFER T

      Date: 12/05/2022

      JENNIFER T

      Date: 12/05/2022

      Very straightforward and easy to place my order. Easy process to link my vision benefits. Was told my lenses were backordered and given a new expected delivery date but this was updated and I got my order only a few days later.

      Eyeconic, Inc.

      Date: 12/09/2022

      Dear *****: Thank you for the 5-star review! We are so happy to hear you are satisfied with your purchase and were able to maximize your insurance benefits too! Thank you for your patience and for taking the time to share your experience with us. We look forward to assisting you with your eyewear needs in the future!

    • Jose G

      Date: 12/03/2022

      Jose G

      Date: 12/03/2022

      The frames feel cheap and flimsy. I have to go to the store to see if they can fix them. I cant return them or they will charge me to return them. I cant see reason why I was excepting my glasses but the came bent and dirty. It took longer than 10 days. Would I use this service again? Probably not.

      Eyeconic, Inc.

      Date: 12/09/2022

      Dear ***: Thank you for giving us more information about your experience. We apologize your order was received damaged and any inconvenience this may have caused you. Our records show that you contacted our Customer ********************** Department after you sent this. It appears a frame adjustment was completed and then a warranty was submitted; however, once we received your return, a refund was requested. Your order and insurance claim refund were processed on 12/09/2022. We appreciate your patience and hope to have the opportunity to make this right for you in the future. Thank you for taking the time to leave Eyeconic your honest review. Please let us know if we can still be of further assistance.

    • Forrest T

      Date: 11/29/2022

      Forrest T

      Date: 11/29/2022

      Items arrived earlier than expected, customer service was very helpful when I called for clarification on a product.

      Eyeconic, Inc.

      Date: 12/02/2022

      Dear ***: Thank you for the excellent review! We are thrilled to hear you are satisfied with your new contacts and that the items arrived in a timely manner! We appreciate you taking the time to share your product review and Customer ********************** experience with us. Thank you for choosing Eyeconic. We look forward to assisting you with your eyewear again soon!

    • Sunil K

      Date: 11/29/2022

      Sunil K

      Date: 11/29/2022

      Eyeconic processed and delivered contact lens package on time. Their website is well designed and helpful for placing orders. Eyeconics customer ********************** is excellent.

      Eyeconic, Inc.

      Date: 12/02/2022

      Dear ***: Thank you for the 5-star review! We are thrilled to hear you are satisfied with your new contacts and that your order was delivered in a timely manner! Thank you for choosing Eyeconic. We appreciate you taking the time to share your product review and experience with us. We look forward to assisting you with your eyewear needs in the again in the future!

    • Ruby G

      Date: 11/29/2022

      Ruby G

      Date: 11/29/2022

      This is my second buy from Eyeconic and I am satisfied. The quality of frames are great, the ordering process is simple, and I received the glasses way before the turnaround time.

      Eyeconic, Inc.

      Date: 12/02/2022

      Dear *****: Thank you for the 5-star review! We are so happy to hear you had a quick and easy purchase experience with us and are satisfied with your glasses! Thank you for choosing Eyeconic. We appreciate you taking the time to leave us your feedback. We look forward to assisting you with your next purchase!

    • Mel S

      Date: 11/25/2022

      Mel S

      Date: 11/25/2022

      First time using Eyeconic, and you failed miserably. Lenses were off the frames, just loose in the eyeglass case. And testing the lenses, they do not appear to be the **********. When I called Eyeconic, the rep was nice, but took forever to give me options, as she was new. Was supposed to get an email with a label to ship back the glasses, did not receive any messages.Very disappointed.

      Eyeconic, Inc.

      Date: 12/02/2022

      Dear ***: Thank you for reaching out and giving us more information about your experience. We sincerely apologize your glasses were received damaged and for the experience you had when contacting our Customer ********************** Department. Our records show that you contacted our Customer ********************** Department again after you sent this. It appears a *** return label was sent and a refund was requested. It appears this has already been resolved; however, please let us know if we can still be of further assistance on this matter. Please note, once your return is received and processed, a refund will be processed to your original payment method. We appreciate your patience during this time and hope to make it up to you in the future. Please reference your original order number to receive a 20% savings on your next purchase. If Eyeconic can assist you further, we're available at ************, we're available Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    • Deborah D

      Date: 11/22/2022

      Deborah D

      Date: 11/22/2022

      Awesome shipping time! Definitely I plan to revisit sight in the near near future.~****** :)

      Eyeconic, Inc.

      Date: 11/25/2022

      Dear *****: Thank you for the 5-star review! We are thrilled to hear you had a great purchase experience and quick delivery. Thank you for choosing Eyeconic and for taking the time to share your experience with us. We look forward to assisting you with your eyewear needs in the future!

    • Mindi L

      Date: 11/22/2022

      Mindi L

      Date: 11/22/2022

      Great price, fast shipping and easy ordering. What more could anyone want?

      Eyeconic, Inc.

      Date: 11/25/2022

      Dear *****: Thank you for the excellent review! We are thrilled to hear you had a quick and easy shopping experience and that your order was delivered in a timely manner. Thank you for choosing Eyeconic and for taking the time to share your experience with us. We look forward to assisting you again in the future!

    • David K

      Date: 11/20/2022

      David K

      Date: 11/20/2022

      I dont have any issue with Eyeconic order. Issue is *** delivery wrong location and willing to resolve their problem

      Eyeconic, Inc.

      Date: 11/25/2022

      Dear ***: Thank you for the 5-star review! We appreciate you taking the time to share your experience with us and for choosing Eyeconic. We are sorry to hear there were issues with *** and your delivery. Please let us know if we can assist you further. If Eyeconic can assist you further, we're available at ************, we're available Monday - Saturday 7:00 a.m. to 5:00 p.m., Pacific Time.

    Eyeconic, Inc. is NOT a BBB Accredited Business.

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