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Business Profile

Car Wash

H2Go Express Car Wash

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for H2Go Express Car Wash's headquarters and its corporate-owned locations. To view all corporate locations, see

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H2Go Express Car Wash has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • JASON H

      Date: 03/11/2024

      They deserve 0 stars came in on 3/10/24 for a car wash in my 98 ****** 4runner and when i came out one of my trim pieces was missing and dirt was smeared all over my car i go into the office where a man named ***** was super helpful totally on my side i suggested maybe ill come back later to make a claim and he said no i need to do it now in order for it to be effective which was understandable he went inside the machine and found my missing fender trim piece and said he would check the cameras to make sure there was no prior damage to me entering the machine he came out and assured me there was not any damaged and we proceed making the claim 3/11/24 the next day i receive a call from **** one of the 3 brothers who own the H2go chain who is not a owner of the establishment i might add his brother **** and ***** are he tells me that he wont help me fix it and that im SOL because my car is a 98 and over 25 years old and that there is a disclaimer at the wash so i returned to the car wash to find only one approximately 4x3 sign where at the very bottom it says they will not cover damage on vehicles 2005 and older, now i do agree they have a disclaimer sure, however i didnt sign any agreement, it was one small poster considering there is 100 others blasted all over the car wash, it says above it that it that they wont cover damage to items already previously damaged. which as previously stated ***** confirmed through the cameras it was not previously damaged and then **** had the audacity to say that aniah would disagree and be on his side and lie under oath for them in a court of law quite a bold statement for a hands off business owner to make about an employee my trim pieces are bolted on modern cars use pull pins designed to easily be ripped out if any car was to be damaged it would be a newer car they just use this car cant be older than 25 yearsas a scape goat to save themselves very dishonest people and cocky.. also bad math **** 2024-2005=

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