Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mailing Services

The UPS Store #4305

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromCrystal S

    Date: 07/08/2024

    1 star
    I moved to the ******* area almost a decade ago to take care of my family. Dealing with the local *** employees as well their managers has been a nightmare since moving up here. I've filed claims, made complaints and even sent an email to the *** of the company to ensure that some one knows just how terrible these people are. Almost every package within the last 3 years has arrived damaged and most packages are delivered days later or even handed over to **** for delivery. I've seen them use a dolly only once and the person still managed to drop two packages. He only used the dolly because he was being lazy! The packages were all very light but he didn't want to make a second trip! That man is still working for ***. Why no one uses a dolly for the heavy packages, I'll never know. *** "prides" themselves for being so "reliable" and for taking "good care" of customer packages but that has to be a joke because their idea of reliability and care looks a lot like laziness and carelessness. I spoke with the local office and the woman was anything but nice or genuine. It sure would be nice if all companies would start using ***** or the postal service instead. I might start receiving my packages on time and in good condition for once if that were the case. The more I complained about receiving damaged packages, the worse my service was. The *** Store in not a professional outfit here, in *************.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.