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Business Profile

Psychiatrist

Inland Psychiatric Medical Group, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Psychiatrist.

Complaints

This profile includes complaints for Inland Psychiatric Medical Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Inland Psychiatric Medical Group, Inc. has 17 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/10/2025

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Good morning to all,I want to REPORT this office for not caring about patients mental health. Their phone service is the worst because it seems like there is a miscommunication between the office and The call center in *****. I support international BUSINESS but not lost in translation business. 1. I was told my appointment was in person. 2. I show up then I am told it is by video. I call the weird bot it http website and the Doctor barely interacted with me, and has a WALKING DEAD ?? look on her face like she does not comprehend. In CONCLUSION they need **************** classes. I am telling ****** too.Just cause I am on Medical does not mean I do not have STANDards. My Standards are even HIGHER now that I have SNAP, cause I like to SNAP back my hat when I am in des STREETS!!!! KA PPPPPPccccHH? Esta LA CHULA VISTA Homiez!***** ***** *******- aka NEWNEW, aka **** SIMpSONs BIG CHOLA SISTER, MISTER.BYEeeeeeeeeeeee, ******************************

      Business Response

      Date: 04/16/2025

      We are deeply apologetic for the inconvenience and the miscommunication that our team may have caused. We are continuously working to improve customer service and patient care throughout our teams. We take all complaints and criticism very seriously and will continue to improve our processes. We would like to make this experience as positive as possible and would like a chance to make this right. We will coordinate with our teams to ensure that this is corrected quickly. If given the opportunity, we would like to also present this patient with the ability to continue care under a new provider and we will contact them to do so. Again, we are deeply apologetic for the inconvenience.  

      Sincerely, 
      IPMG Administration 

    Inland Psychiatric Medical Group, Inc. is NOT a BBB Accredited Business.

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