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Business Profile

Clothing

clothingshoponline.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

Reviews

This profile includes reviews for clothingshoponline.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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clothingshoponline.com has 11 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 95 Customer Reviews

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    Review Details

    • Kelly G

      Date: 06/08/2025

      This company is VERY sketchy. I ordered two shirts that did not fit. I went to the return portal which wasnt working. I was told it was down due to maintenance and to wait ***** hours. I waited a week and tried again. This has been going on for about a month with no resolution. They sent the same answer everytime ive sent a message about this. The customer service is ************ can buy what theyre selling so many other places-its nothing special so do yourself a favor and save yourself the headache and shop with a company that cares about its customers.

    • Taz l

      Date: 06/04/2025

      "My experience with Guapi has been incredibly frustrating and disappointing. I ordered a pair of jeans, and while I returned them promptly (within a week of receiving them), I have been waiting over a month for my *********'s clear that Guapi has received the returned product, yet they have failed to process my refund in a timely manner, or at all, up to this point. This indicates a serious issue with their refund process and customer service. Customers should not have to chase a company for their money after fulfilling their end of the return process.I strongly advise caution when purchasing from Guapi if you anticipate needing to make a return or expect a smooth refund process."

    • Donald H

      Date: 05/18/2025

      Order came one item completely wrong 1 item flawed. Ordered a large got a 2x. Ordered a cap and silk screening is flawed.

    • Rebecca T

      Date: 03/26/2025

      This company is a total scam. I should have looked them up before ordering. I was charged and received my order and nothing fit me correctly. They tell me I can get a partial refund of $15.00. I'm going to turn it over to my credit card company and let them fight it out for me.

    • Jeannette A

      Date: 09/30/2024

      Jeannette A

      Date: 09/30/2024

      I was trying to return partial of my order! I was 12 calendar days over than the return policy! The items are brand new they sizing is incorrect than whats stated online! Items are still selling on there site meaning they could extend there policy! Ive tried to communicate with them multiple times about my either exchange or refund, even store credit I was willing to give it an opportunity again! Instead ***** and ******* have been rude and unhelpful! Worst company to ever buy!

      clothingshoponline.com

      Date: 10/04/2024

      Hello *********,

      Thank you for taking the time to review your recent shopping experience with us. We are sorry to hear your displeasure with our return policy. Our 100 day return policy, is designed to ensure that we can process refunds efficiently and maintain the highest standards of service for all our customers. Unfortunately, we are unable to extend this window as it is dictated by the timeframe we have to process a refund to the original payment method. Additionally, our return page states that we only offer exact replacements (no exchanges) or refunds, and any discrepancies should be reported within 72 hours of receiving your order.

      We regret that we cannot make exceptions to this policy, as it is in place to ensure fairness and consistency for all our customers. We truly appreciate your understanding in this matter.

      Best regards,
      Clothing Shop Online

    • Ted G

      Date: 07/15/2024

      Ted G

      Date: 07/15/2024

      Purchased three t-shirts from them. The seams started coming unraveled by the end of the first week after a single wash. After expressing my disappointment with my purchase, their response was the following:We are very sorry to hear you were unhappy with the garment as items that have been printed, washed, decorated, and/or altered are not eligible for a refund or replacement.I am not looking for a refund, but an exchange would have been nice. Instead I received reasons to never visit their store again and write this rescue. Buyer beware, please read the reviews!

      clothingshoponline.com

      Date: 08/06/2024

      Hello ***,

      We appreciate you taking the time to share your feedback regarding your recent shopping experience. We regret to learn of your dissatisfaction with our return policy. Our policy of not accepting worn, washed, or altered items is in place to maintain the quality and hygiene of our products for all customers.

      Your insights are invaluable to us as we continually strive to enhance our services and policies. Thank you for your contribution to this ongoing process.

      Best regards,
      Clothing Shop Online

    • Steve S

      Date: 04/08/2024

      Steve S

      Date: 04/08/2024

      Product came with a hole, they refused to exchange or refund. Scammy company. Horrible customer service. Stay away!!!!!!!

      clothingshoponline.com

      Date: 04/24/2024

      Hello *****,

      Thank you for taking the time to review your recent shopping experience with us. We are sorry to hear your displeasure with our return policy. To ensure the quality and hygiene of our products for all customers, we do not accept items that have been worn, washed or altered, this includes putting cologne on the garments. Should we have been contacted prior to doing so, we would have gladly accepted the garment(s) back for a refund or replacement.

      We are always analyzing our reviews to further improve our services/policies. We thank you for taking the time to provide feedback on your experience.

      Best regards,
      Clothing Shop Online

    • Paula B

      Date: 06/02/2023

      ******** is flooded with ads for clothing companies which say they are based in *** but are actually just fronts for cheap, *****-made goods. In any given day, I see the same clothing with 4 or 5 different company names. The websites are exactly the same but with different names. They're obviously scamming **. Today the first ad I saw on ******** was for "Gavya, clothing for the mature woman". It was identical to others I saw yesterday. I used ****** to search for "Better Business Bureau GAVYA" and the link to this page was #1 on the list. There is nothing here related to *****. Unfortunately people posting negative reviews aren't taking the time to look at THIS company's information and giving them an awful rating.I've not purchased from this company but their website is obviously not affiliated with the current glut of ******** ads. I hope people take more time to research before harming another company's reputation.

    • Jane F

      Date: 05/30/2023

      I bought a dress and when it arrived it was poorly made. I asked for a full refund and I keep being offered a partial refund. I would give this company negative reviews if I could. Total scam.

    • Rose L

      Date: 05/28/2023

      I have to add my same experience with keppal. I guess I should have researched before I gave up my $$$ to this scam. Email after email and still waiting to see how I can recover my purchase price. Hard ****** learned.

    clothingshoponline.com is NOT a BBB Accredited Business.

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