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Business Profile

Crowdfunding

GoFundMe

Reviews

This profile includes reviews for GoFundMe's headquarters and its corporate-owned locations. To view all corporate locations, see

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GoFundMe has 3 locations, listed below.

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    • GoFundMe

      855 Jefferson Ave Redwood City, CA 94063-9992

      BBB accredited business seal
    • GoFundMe

      815 E St Box 121270 San Diego, CA 92101-6426

    • GoFundMe

      PO Box 1329 Redwood City, CA 94064-1329

      BBB accredited business seal

    Customer Review Ratings

    1.14/5 stars

    Average of 44 Customer Reviews

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    Review Details

    • Review fromCarol M.

      Date: 07/25/2022

      1 star
      I started a GFM to raise money for my son who has lost wages to take care of his son who has cancer. My son is the listed beneficiary and has already received funds. GFM keeps sending me emails saying I must verify my information by October 29, 2022. There is NO WAY to contact GFM to ask about this. Their "help"center only has set topics that don't allow for any other questions. This is so frustrating! I want to know what, if anything, needs to be done about this. It's already set up for the beneficiary to receive the donations!!
    • Review fromMichael K

      Date: 07/21/2022

      1 star
      Terrorist orginization supporting criminals and refusing funds for persons who have been accused of murder by other terroristic district attorneys in our currently insane judicial system in *******. *****************, 51 GO FUND ME WAS REMOVED.Before that ******************************* was removed.Im not sure how you justify not removing ************************** parade massacre with a motor vehicle. So since there a criminal orginization for terrorist id like it to be investigated and we need a less than 1 star rating they might get less than 1 % but there no where near 20% of a rating to anyone in this amazing country
    • Review fromKaren C.

      Date: 07/19/2022

      1 star
      There are no beneficiaries listed on a gofundme. I cant find a phone number or chat with a real person. I have tried to report possible fraud and gofundme doesnt have any way to talk to a person. A friend of mine lost a daughter to alcoholism. The daughters friends have started a gofundme and wants to use part of the money that is advertised as funeral expenses to have a party. I want to know that the parents will get the money and that people arent paying for alcohol for a party.
    • Review fromMary S.

      Date: 07/16/2022

      1 star
      Please help. Please. Every time I send an email verification so to set up banking transfers I get the same response that the Campaign cannot be found and to check the **** Please help me, I have tried every avenue I can, including trying to get someone's attention on the Go Fund Me ******** page, but messages back are just automated. The campaign is "Help *********************** after hip surgery". I have been visiting daily with Ray the Bot and it keeps saying it will send my problem on to be looked at. Like 5 times this past week, and I have not heard from anyone. Are there any humans with customer service? I have never experienced such poor customer service. Please help me.

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