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New Auto Parts

FiTech Fuel Injection
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.42

Average of 38 Customer Reviews

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Review Details

  • Bruce W

    Date: 04/27/2023

    Bruce W

    Date: 04/27/2023

    Installed an Ultimate LS system on my vehicle 3 years ago and the system still works amazing. Other than a few issues on my part the setup was flawless. The issues I have with my wiring was found quickly with help from the tech support team.

    FiTech Fuel Injection

    Date: 04/28/2023

    Thank you, very much appreciated

  • Marco J

    Date: 04/26/2023

    Marco J

    Date: 04/26/2023

    Great product and the support is even better! They've started making tech videos that have been very helpful. I have also gotten my car tuned by their engineer at a local show where they had a booth. This EFI has been one of the best investments in my car, the throttle response is amazing and it runs better than before. Highly recommend.

    FiTech Fuel Injection

    Date: 04/28/2023

    Thank you, very much appreciated

  • Joseph R

    Date: 04/22/2023

    Joseph R

    Date: 04/22/2023

    Worst mistake ever! Burned up 3 fuel pumps, 3rd one caught fire! Couldn’t get any tec support from fitec! Installed by the book!

    FiTech Fuel Injection

    Date: 04/28/2023

    ******, Please reach out to me directly and we will get you the support you need. As far as tech support, we have several ways to achieve this, [email protected] , [email protected] all social media outlets and our tech support line 951-340-2624 tech option. If you have burnt up 3 different fuel pumps but haven't been able to reach FiTech, what pump are you using and how did you install it and power it?

    FiTech Fuel Injection

    Date: 04/28/2023

    Mr. ****,
    We looked up your email provided and your name and can only see one email sent from us to you for a RMA request back in 2022.
    "From: Tech Mail
    Sent: Monday, August 29, 2022 8:38 AM
    To: ************************ Subject: Parts Replacement for inline pump
    Dear Valued Customer,
    Thank you for contacting FiTech Fuel Injection. We would like to get some information from you, so we can create your sales order.
    Please provide us with an attached copy of your invoice in which the product was purchased. If you are outside of the One Year Warranty, let us know below.
    Please fill out the following, then copy and paste to an email addressed to [email protected]
    Full name:
    Phone number:
    Ship to address:
    City, State, Zip:
    Preferred Email:
    Part number: 50101
    Please describe in detail issue with product: Pump got hot and stopped running
    Proof of purchase: Copy of you invoice
    If no invoice is provided warranty is not valid and you will be charged for repair fees.
    Within a 24-48 HR period we will send you a sales order number to confirm your order.
    Richard"
    We never received a reply or heard from you since. We are here to help, please reach out.

  • Victor S

    Date: 03/31/2023

    Victor S

    Date: 03/31/2023

    I've installed and tuned a bunch of these and always get good tech support. I especially like the you tube videos for helping figure out my mistakes.

    FiTech Fuel Injection

    Date: 04/10/2023

    Thank you great to hear!

    FiTech Fuel Injection

    Date: 04/28/2023

    Awesome, and thanks for the positive vibes.

  • Daniel D

    Date: 02/26/2023

    Daniel D

    Date: 02/26/2023

    Misleading I was under the impression it was a American made product if I knew it was a Chinese made product I wouldn't have purchased it

    FiTech Fuel Injection

    Date: 02/28/2023

    On every package it stats engineered and supported in the USA and made in China, not misleading at all. All dealers of our product have a return policy and if you are not satisficed with the product your should explore the their return policies.

  • William S

    Date: 12/22/2022

    William S

    Date: 12/22/2022

    great Company. They have come a long way in a short period of time. Highly recommend.

    FiTech Fuel Injection

    Date: 03/14/2023

    Thanks for the positive feedback

  • Richard H

    Date: 11/25/2022

    Richard H

    Date: 11/25/2022

    10/15/2021 to 4/14/2022 Purchased and installed Go Street 30003 system.
    04/15-5/5 Called FiTech talked with Joe. When vehicle is started, it ramps right to 20.6 and black smoke fills the shop. My FAST O2 meter reads 9.6 (rich) and the FiTech, 20.6 (lean) proving there is no leak in the exhaust, the O2 sensor was bad. 04/26 sent photos of the FAST readings and FiTech readings. (NO REPLY)
    05/06-7/22 Ten days later, I called and spoke to Rodney. He said reload the system software. Emailed Rodney, software update had no effect, I picked up a cheap O2 sensor, installed it and it then leaned out and reads around 13.6 proving the O2 sensor was bad. Requested replacement sensor.
    08/1-09/30 Still won’t idle, ordered a new ready to run distributor. Still won’t idle. Did everything the help pages said, set TPS, Idle screws, etc. and none of it fixed the idle. 9/30 Emailed Rodney video of it running. 7 days later he emails it’s an exhaust leak. I replied No its not and sent video of the display with the engine running showing RPMs, MAP, VAC and Lambda. 4 days later Rodney replied, remove the IAC and check if it moves. Also asked “have we added a redundant ground from the housing of the throttle body to the negative side with a 12 gauge wire?“. I replied “No, certainly it was designed to properly ground through that which was supplied with the unit. I verified that the IAC moves. Appears to stroke fine in both directions.
    10/14 (Last day of warranty – Problem still not resolved) Called tech support, by the time the call was answered it was 20 min to 4:30pm. For the fourth time now, they had me re-flash the system. Mid-way through walking me through it, the line went dead. I called back but it was now after hours. Had no return call.
    10/21 Rodney sent an email with the form to request a RMA for testing the unit. 11/02 I replied.
    11/25 No response from FiTech for an RMA. Getting nowhere with FiTech and the long delays between them responding to emails have exhausted my warranty.

    FiTech Fuel Injection

    Date: 11/28/2022

    Mr. *******, unfortunately we find ourselves understaffed and this has caused many delays in service. If you are still willing to give us an opportunity to repair your parts, I will make sure it is done under warranty. I will issue you an RMA number and also send you a FedEx Label to cover the shipping to us. Feel free to contact me direct via email at *****@fitechefi.com.

  • Juan S

    Date: 09/29/2022

    Juan S

    Date: 09/29/2022

    Biggest waste of time and money. Absolutely horrible support on their failed product. They eventually stopped answering any emails and gave no answer on their failed ecu. I had to rip the system out and now it's junk in a box on my shelf. Would not recommend this system to any one.

    FiTech Fuel Injection

    Date: 03/09/2023

    Morning ****, I searched your email in our database and I do not see any emails from you. If you still need help I can assign a lead tech to help resolve your issues.
    We also have serval ways to receive tech support: EMAIL, Social Media DM, Website, TECH videos, DYNO DAYS, and at all shows we attend. Show dates are posted on our website www.fitechefi.com

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