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Business Profile

Estate Planning Attorneys

Law Offices of Daniel A Hunt

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Planning Attorneys.

Complaints

This profile includes complaints for Law Offices of Daniel A Hunt's headquarters and its corporate-owned locations. To view all corporate locations, see

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Law Offices of Daniel A Hunt has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/20/2023

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 20 2023 I paid $3700 retainer fee to the office of Daniel A **** for a conservertorshio for my mom. On March 22 2023 I was contacted by a staff member at Daniel A **** office advising me they would not be representing me, and that there was a conflict of interest. The phone lasted less than fifty seconds. I was told I would receive my refund the next Day. Its been thirty days, no refund, no returned phone call, text, or emails. I contacted the *************************** who advised me to contact my bank, who advised me to file a police report, and they advised me to file a complaint with the Better Business Bureau. Law Offices of Daniel ************ Payment notification A payment was submitted to Law Offices of Daniel ************. It will be reflected in your bank account within 1-2 business days. Payment information Name ************************* Amount $3,700.00 Description ************************************ Deposit account type Trust Date Mar 20, 2023, 06:46 PM PDT Confirmation #1N2JHN4I *********** Card number Ending in **** Email **************** This transaction will appear on your statement as a payment to LAW OFFICES OF...Keep this email for your records. For inquiries, please contact Law Offices of Daniel ************.This is an automated message. Please do not reply to this email.Its been 30 days and I have racked up $278 dollars in late fees because Daniel A **** wont return my money

      Business Response

      Date: 05/19/2023

      Hello,
       
      I previously overlooked the initial email in my inbox but would like to respond to complaint #******** by *********************** to the Law Offices of Daniel ************.
       
      Upon discovering a conflict of interest with this matter, we promptly issued a refund check. We then discovered that this individual had already disputed the charge with their credit card company, since they had paid their initial retainer by credit card.
       
      We saw that the credit card company had refunded her initial payment. We then voided the refund check since she had already filed with her credit card company.  
       
      Please see evidence of all of this in the screenshot below.
       
      Thank you for helping ** resolve this complaint as quickly as possible.
       
      Stacy **************** of Client Experience

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