We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mobile Home Foundations

Monte Christo Communities LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Home Foundations.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Monte Christo management states that I received through mail a 90 day notice for rent increase. Upon reaching out to manager and speaking with supervisor, I informed both that I did not receive any notice for rent increase. I was explained that corporate sent the notice by mail and it shows on their end as delivered, however, I did not receive this notice. I was informed there was nothing that could be done. I was given no negotiation about the possibility of sending out a new 90 day notice and being able to start from that new date for the rental increase. Upon reviewing Monte Christo Community website and other sites, it states that this company is "founded on ethical principles" as well as providing a prayer hotline. What purpose does this prayers hotline serve? This description does not align with my personal experience with this management company.

  • Initial Complaint

    Date:11/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I owe a trailer park money, was served lawsuit papers. Mgmt won't return my calls, text, or answer their business door or apartment door. I called their attorney, he verbally provided a total that seemed too high. He has bullied me with a phony, loud, demanding, ***** voice, over-speaking with condescending demeaning backhanded metaphor remarks. He held me phone hostage, forced to listen to his verbal abuse while all I wanted to do was pay. He said total due did not include a $1,700 cashier's ck dropped in office rent slot a few weeks ago. After he called "them" he said **** mailed payment back to me - it was less than total amount due. I said that it doesn't make sense; they want their money. He said he didn't know about it and would have told them to do the same thing. I asked where it was mailed. He said most likely to trailer park address. I said they knew I didn't get mail there after my mailbox was broken into 3 times, I was forced to rent a POB. I was not given a new mailbox key. Nobody called for address. Lawsuit docs state I can pay online or the office. They blocked both. They have my email, I offered to him for list of charges and he pointed out that they would not give me a copy of the charges, that they aren't required to, and that I need to pay it. (his verbal amount). And contact the bank to stop payment, get another ck. I said ask the landlord to look in the mailbox they have the key. He made some snitty, condescending platitude and repeatedly demanded you need to pay it. I told the attorney that if he continues to speak to me like that, I will turn this over to my real estate attorney, who I have on retainer. I prefer to avoid involving him and wasting money. He refused to provide me with an itemized list of charges. He continued so I hung up. BBB please help. I need itemized list of charges late rent, utilities, attorney fees, etc. And copies of all billing statements rented there. Where can I pay? Thank you for anything you can do.

  • Initial Complaint

    Date:05/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Monte christo communities/***************. Real estate agent did not close the sale on my mobilehome. They lied about registering me as a mobile home. ******** the person in charge of titling. Registered the mobile home at the dmv as a PTI trailer not a mobile home with housing. The mobile home is own by ****** and he owes money. So, there is a lien on the mobile home where I can't get the title. This company scammed me out $36, 500. And never closed the sale. I have been living in the mobile home for over a year. I just found out from the ****

Monte Christo Communities LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.