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Review fromScott C
Date: 09/24/2022
1 starScott C
Date: 09/24/2022
Move from ** to ************ - July 25, 2022 **** took photos of everything but the bed and said I would be contacted. I'm still waiting.First they destroyed a new microwave oven. It fell off the cart onto the concrete while heading to the truck. It was placed on the truck as though nothing had happened. My niece who was sitting in her car texted me to say that it had dropped off the cart.It went from new to landfill in seconds. The mover tried to get away with it.In ************ there were a few discoveries once the furniture was unwrapped.The antique mirror was shattered. The Acrylic Bench leg was broken off and the bench was cracked.I can tell that the reason for this was that the blanket and tape were so tight that it forced the legs inward. This snapped the leg off.There are many spots where the finish has been rubbed off of various furniture pieces from not being protected. Legs of chairs show lines where the finish was removed.Out of all of the damage the Bludot bed is the one that hurts the most.I didnt notice until the movers were long gone and I went to assemble the bed that it was badly damaged.The mover (*****?) had to have noticed when he removed the blanket and leaned it against the wall that it was split and cracked and damaged.There is no way he wasnt aware of it. He just walked away without saying anything. Same as the guy with the microwave.The headboard and footboard have a bend in them. What happened is that it was wrapped and then treated as a flat piece that got wedged in with other pieces and crushed/flattened.It cracked and split badly. I glued and clamped it and assembled it. The lower portion can hold the mattress but I am nervous about the upper headboard. I definitely cant lean on it. It went from being a beautiful $1,900 bed to a defective piece of compromised embarrassment.Thats my experience. **** was the only one I could communicate with since the others didnt speak English.The owner won't return my call.
Eagle Moving & Storage, Inc.
Date: 09/29/2022
Thank you ***** and I am very sorry that items were broken in your move and that I missed your call earlier. Glad that we are now in touch and I am committed to remedying the items the best we can.
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