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Business Profile

Apps

Seller Appointment Hub

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/30/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for this service with the intent of receiving leads. I was charged $3000 up front, and They offered one free lead and to pay $300 for ever lead referred to us. All leads were supposed to be qualified and they were anticipating a call or in person appointment. They promised the world saying that they would have leads within 30 days and could deliver leads monthly without problems based on how much money we wanted to spend. We have been with the company for 90 days and have received 4 leads. None of them answered the phone at scheduled time, and when I would confirm the leads they would not respond. I have not received a new lead from Seller Appointment HUB in more than 30 days. I have reached out several times to see what was going on and they have been completely non responsive. I am seeking a refund of my 3000.

    Business Response

    Date: 07/08/2025

    Hi ****,
    Thank you again for speaking with me last week. I appreciate your honest feedback on the first four appointments you received, and I also want to thank you for your patience while our Support Team and I reviewed the calls. I hope you had a great holiday weekend.
    Ive attached a call review for your reference. I want to sincerely apologize if those initial appointments didnt meet your expectations. We take that seriouslyespecially with new clients like yourself.
    Weve since met with our phone team to address the inconsistencies and are focused on delivering stronger, more qualified appointments moving forward.
    As a courtesy, weve issued four free replacement appointments to your account. Were confident these will better align with your market and goals.
    We also encourage you to share feedbackpositive or negativeat any time using this form:
    ?? We want to hear from you Click here!
    If you ever have concerns, please reach out directly. Our team is here to helpperiod.
    Quick Recap of the Four Appointments:
    1. ***** ********** Downsizing, open to sell in 35 months, no agent, accepted phone appt.
    2. ***** ****** Relocating, 35 months, has clear price expectations, open to agent call.
    3. ********* **** Confirmed appt, renovated home, showed seller readiness.
    4. ****** ********* Relocating, 59 months, 7BR home, agreed to phone appt, no agent.
    We look forward to supporting you better moving ahead.
    Warm regards,
    ******* *******
    Seller Appointment Hub
    www.sellerappointmenthub.comnurturing.

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