We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Administrative Services

Linda King & Associates Claims Management & Consulting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Administrative Services.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I parked my ****** Prius at ************************ location September 19 to September 29 2024. I entered the lot and parked in a designated short term area, leaving the keys with the business as required so they could park it for the length of the stay. Upon return, they drove the car back to the short term parking area within their lot and returned the keys. I paid onsite and before leaving, examined my vehicle and saw a large dent in the rear passenger door. I alerted the staff who provided me with a form to fill out my information and so they could do an internal review. On Oct. 1 I received an email from Luanni *****, General Manager at ********************************* that said, " Your claim and information have been submitted to the legal team that handles our claims on 10/1/24. As your claim was submitted today, please allow them 3 days to process it and reach out to you with more information." On Oct. 2 ***** **** from the legal team Linda ************************** sent an email that said, "Our office represents ************** regarding the incident in question that occurred on September 28, 2024. Our client has accepted liability. Attached are instructions on how to proceed with your claim." Beginning in October of 2024 I followed all the instructions to complete my claim which included sending copies of my license, registration, insurance and going to two separate collision repair facilities to get two different quotes for the repair, including images. By October 29 I had submitted all the requested documentation and quotes and followed up with ***** **** for next steps. He replied on Nov 14 and transferred me to colleague ****** ******, for updates. On Nov. 15 ****** sent an email that said, "Attached is the estimate review for your above reference file. Reference file / Claim # FAP24-48. Please confirm your mailing address for check to be issued." I confirmed my mailing address and have followed up in Nov, Dec, Jan, Feb as no check was issued. Only delay tactics.

  • Initial Complaint

    Date:10/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car was hit at the end of May this year by a car rental company car. I decided to go through their insurance because mine required a deposit of 500$ and did not guarantee that I would get it back and I didnt have that at the time. I couldnt get all the paperwork in till August, but when I submitted the paperwork, I was told that it would take 5-10 business days to receive my file number. Its been about 16 business days and roughly 21 days since the claim agent responded to me. I called my insurance company, and they just said I could reopen the claim and pay them and maybe get it back or just continue to be ignored. If you have any advice, that would be great

  • Initial Complaint

    Date:12/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today, 12/15/22, I received a PayPal massage asking me to pay $558.99 in 24 hours. This is a scam not have any business with this company

  • Initial Complaint

    Date:08/01/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was in a car accident in April 2022. There is a police report that clearly states it was the other party's fault. The other party drove into the back of my car. They were driving a rental car (rented by Dirt Cheap Car Rental). The rental company directed me to their claims company (Linda King). Every interaction with ********************* at Linda King is absolutely disrespectful. She hardly ever returns phone calls or emails. I have reached out so many times trying to move this claim along. I have provided all information necessary that she has requested for the claim. I have not heard back from her, and every time I call the Linda King ****** they are not helpful and incredibly rude. It has now been 6 weeks since I sent all of my information to her about the accident, and I have still not heard any updates on this claim. This company is incredibly rude, unprofessional, and disrespectful in every interaction and I have the correspondence to support it.

    Business Response

    Date: 08/17/2022

    Hello ******,

     

    In response to the below complaint

     

    (below you will see our interaction)  the issue is there is another party involved.  ***************************** is one of the parties involved however we must wait by ********** law for all parties to present their damages before anything can be done.

     

    It was explained to ********************** many times.  It was even suggested for her to go through her own insurance and once resolved we will reimburses her insurance company the prorated amount.

    We simply cannot change ********** law therefore unfortunately she must wait if she decides to go through us.

     

    Thank you

     


    *********************
    Chief Executive Officer

    Logo

Linda King & Associates Claims Management & Consulting is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.