Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Arbitration Services

Pacific Debt Relief

Reviews

Customer Review Ratings

4.93/5 stars

Average of 1,909 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromHoward S

    Date: 12/31/2024

    5 stars
    Thank you Pacific for giving me the opportunity to get a fresh start on my financial life. I appreciate the way I was treated. The agents that I worked with were professional and understanding. When ever I had an issue with a payment they did not hesitate to work on adjusting my payments, never gave me a hard time. In closing I just like to say thank you and a big shout out to the whole Pacific Debit Team for all the help that I received. You my friends are number one.
  • Review fromAmber R

    Date: 12/30/2024

    5 stars
    Absolutely love my advocate, and (so far) the sound of the debt relief company. He is extremely caring, well-spoken, listens with care, and truly the most phenomenal representative Ive spoken with. I feel better and am very hopeful for my financial future. He is very wise, provided comic relief in a stressful situation. Lovely person. The relief and consolidation of one simple payment sounds extremely healing and exactly what I need. ??Ive been swimming in debt following a divorce, my job as a teacher being removed from the school district, recovering from identity fraud after opening a business, and other debts from me and my family. Excited to be out of this.
  • Review fromLaurinda P

    Date: 12/30/2024

    5 stars
    The entire reason I picked Pacific Debt Relief was the amazing customer service response I have received from *********. I have been working on trying to get my debt under control on my own for the past 6 months and with no success, I reached back out to ********* for help and direction. He was even on vacation when I reached out to him, but helped me anyways with scheduling an appointment to get my enrollment under way. ********* took his time on walking me through the depths of the program detail and I dont feel like anything was left uncovered regarding the program. I am hopeful that this program will help me get my debt under control.
  • Review fromMelissa W

    Date: 12/23/2024

    5 stars
    Pleasant to work with, answered all questions and helped make the process very painless
  • Review fromGeneva S

    Date: 12/21/2024

    5 stars
    Concise, informative and helpful. My concerns were addressed; a positive experience
  • Review fromHeather H

    Date: 12/20/2024

    5 stars
    ****** was incredibly professional, I couldnt be happier! So much wait has been lifted off of my husband and I.
  • Review fromPamela M

    Date: 12/19/2024

    5 stars
    Very friendly, helpful and efficient thank you looking forward to working with you
  • Review fromDavid P

    Date: 12/18/2024

    5 stars
    I reached out to PDR during a ****** search and I'm so happy I did. I had considered Chapter 13 bankruptcy but changed my mind and started looking for another avenue to pursue. Thankfully, I was put in touch with ***** ******** at ***. I can't say enough nice things about him. He was absolutely fantastic throughout the entire process. He answered all my questions, explained everything, and made me feel at ease with my decision. I highly recommend both him, and PDR. What a wonderful experience considering the circumstances.
  • Review fromRobin G

    Date: 12/16/2024

    5 stars
    I originally called PDR looking for a small personal to get my checking account back on track. As Ive been told before, my credit score was too low. I was offered a debt relief program instead by ********. I had previously done this with another company but opted out. I decided to try again. Since I am brand new I cant really give any reviews, but I can say that ******** was polite, friendly,and knowledgeable
  • Review fromKathryn M

    Date: 12/16/2024

    5 stars
    Very helpful, explained everything in detail. Thank you so much for all your help.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.