Reviews

This profile includes reviews for National University's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  National University

  9388 Lightwave Ave San Diego, CA 92123-1426

  
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  National University

  11255 N Torrey Pines Rd La Jolla, CA 92037-1011

  
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  National University

  3975 Norman Scott Rd Bldg 3280 B114 San Diego, CA 92136

  
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  National University

  9980 Carrol Canyon Rd San Diego, CA 92127

  
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  National University

  20 E River Park Pl W Fresno, CA 93720-1551

  

Review Details

• Review fromBERK S

  Date: 05/19/2025

  1 star
  I got better communication and quickness of service when applying for a passport for my 15 month year old. I filed a petition with national two months ago and it's still "processing". Even though all requirements for credential are completed you must wait over a month to file an "official" e-form request. ****** cost $$$. Your $$$.

• Review fromCarlton H

  Date: 05/07/2025

  1 star
  (If i could give 0 stars, I would)FALSE ADVERTISING, NO ACCOUNTABILITY, AND SHADY BILLING BE WARNED I enrolled in National Universitys online *** program expecting an interactive, faculty-supported experience. Their website promised interactive discussions, peer collaboration, and daily access to faculty via real-time video chats. NONE OF THIS WAS TRUE. Courses were entirely self-paced, with no classmates, no live engagement, and instructors who were largely unavailable.Even worse, the professors assigned to my courses were not the same as those listed on the schools faculty page, and no explanation was given. If you need help, dont expect clear contacts the website lists vague office names like **************** or Financial Aid but provides no direct contact info for department heads, deans, or program leaders. Youre forced to call generic hotlines that feel more like remote call centers, not a real university office.The school also presents itself only as National University, but official loan and Department of Education documents refer to it as Northcentral University. This inconsistency was never disclosed and raises transparency concerns.I was also misled about the program format. It was advertised as semester-based but actually used a quarter system something I only discovered after enrolling. When I withdrew, my portal access was cut off immediately, blocking me from retrieving course materials and transcripts.Finally, they billed me $6,093 for withdrawing from just one course. They based this on the full $28,262 in aid, including refunded funds, and rounded up the balance from $6,092.55 without explanation. When I questioned it, I got only canned responses and no real support.I've filed a Borrower Defense claim and complaints with the *** and ***. What this school advertises and what it delivers are two very different things. Proceed with extreme caution.

• Review fromKate H

  Date: 04/02/2025

  1 star

  Kate H

  Date: 04/02/2025

  The absolute worst experience in any professional setting. The employees all seem to be incompetent and untrained. They do not meet you with knowledge and expertise. Instead, it is as though YOU are teaching THEM about laws and expectations of an institution you are paying to attend. Truthfully, I wouldn't be surprised if all students who attended end up in a class action lawsuit against them because I'm sure half of what they do and how they operate is illegal in some capacity. I graduated last year and had new questions about my transcript and I have reached out 3 different times and have yet to receive a response. Like someone else said, before you enroll they make themselves sound amazing and are very responsive. After you pay, good luck getting any assistance. Additionally, they messed up my FAFSA due to not completing requirements on their end and refused to acknowledge their mistakes. I am actually so disappointed to say I received my credential from here. I never recommend it to anyone I ******* advice would be to NOT attend. If you already enrolled, then make sure you have a paper trail of EVERYTHING. Every conversation. Every promise. Every exchange.
  

  National University

  Date: 04/04/2025

  Dear **** ******, Thank you for sharing your feedback. We regret that your experience as a student at National University did not meet your expectations. We value all input from our students and alumni, as it serves as a vital tool in our ongoing efforts to improve the support and services we provide.While federal privacy regulations (FERPA) prevent us from discussing individual matters in a public forum, we are committed to addressing concerns in a respectful and appropriate manner. We encourage you to share the specific issues you faced while attending National University. We appreciate your time and perspective as we continually strive to enhance our processes and value input from those we serve.Sincerely,National University Office of Student Affairs **********

• Review fromTyler B

  Date: 03/06/2025

  1 star
  Absolute scam, under no circumstances should you attend this school. At first, everyone was super responsive, all sounded great, and once they get money from you, that's it. Good luck getting ahold of anyone after that. The only way I could get ahold of someone was using a different phone number than the one on my record. But that only works a couple times till they flag that number as well. If you for what ever reason still want to apply, I recommend doing everything over text and email when possible so you have a paper trail. They will claim important calls never happened and you are therefore the one at fault.

• Review fromNICOLE H

  Date: 01/23/2025

  1 star
  I attended this school which is a rip-off. They are all about the money and do not assist the students with passing the 12-week courses. DO NOT ATTEND! This school took my money and the staff was not knowledgeable about the information in their school. DO NOT GO HERE! THEY WILL TAKE YOUR MONEY, AND BLOCK YOUR NUMBER FROM CALLING THEM. THEY NEED TO BE SEUD , THEY ARE A FRUAD!

• Review fromTina P

  Date: 08/27/2024

  1 star
  Unfortunately, some aspects of the Corinthian Colleges unethical behaviors have continued in the California school, Northcentral University 2018-2023/National University *********. The student contract illegally states students must arbitrate in their state of residence before suing the California school. However, such a thing is illegal & not possible according to lawyers in ******** (the state the Navy assigned me), facts echoed by the California lawyers I was referred to. ******************* legal judgement found the schools unethically wrote student contracts to hinder students from seeking legal academic justice once preyed upon. Please help me & future students who may be unaware, or unknowingly currently being victimized. It was only after my problems were unresolved, I researched all this information. None of the information of the schools legal conflicts were provided upfront! I found an online conversation between the schools board of trustees who inquired about the potential of legal concerns prior to the school merger from *** to NU. Board members were falsely told, the complaints were from students who did not meet the school's requirements. Meanwhile, my email containing **************** of my experiences were yet circulating via email to all school executive admin. All my information retrieved and shared online from my lived experience, and stored offline, proves I met the **************** have the legal concerns previously dismissed as not valid. My academic writings are circulating internationally. My intent is not to expose anyone. I only want help NOW! The school bullied me into over paying, lied claiming they were helping me, then withdrew me from school falsely claiming I quit. The school intended to overwhelm me with debt! My student loans are now past due! The ** tried to advocate for me. But the school stopped responding when I informed them their school's judicial officer suggested I take all my evidence & sue the school via a recorded call.

• Review fromKristin L

  Date: 07/27/2024

  1 star
  If I could give zero stars I would. I enrolled in 2020 to begin the pre-requisites for the **** in Radiation Therapy. I was 52 years old at the time and a cancer survivor. I was told that federal financial aid was not possible since the classes were accelerated format, and that I could not declare a major until I was accepted into the Radiation Therapy program upon completing the pre-requisites. So I had to take out ****** *** loans to pay for schooling and books. I finished courses throughout 2020 and halfway into 2021. In fall 2021, right when I was set to finish the last of the pre-requisites and apply to the ** program, National University's ** program all of a sudden didn't show up on JR-CE**'s website as being accredited, and the school's website for the ** program said "NO LONGER ACCEPTING APPLICATONS."I was never notified that this was going to happen. I called the advisor and was told the program was no longer going to be offered. I was already $19K into student loans for this. The only other undergrad JR-CE** accredited program in ******************* was ***************, which was too far away for me (I had a son in school and a job where I lived, so I couldn't move). I waited to figure out what to do, and found out ********************** was opening a program in 2022. When I contacted them, they told me none of the classes I took at ** would transfer and I would have to start their program over from scratch. I was already 1.5 years into the ** program, and was 54 going on 55. There was no way I could commute to *** Nuys and start all over. I appealed to ** for a refund of my classes, and all they sent me was enough to cover the cost of ONE class that I took. So now I am stuck with over $20K in student loans for classes that didn't transfer anywhere else, and for a program that was cancelled.Shame on you, **. I will be contacting my lawyer.

• Review fromKathleen D

  Date: 07/23/2024

  1 star
  I have been attending the University since 2021 with ADA ************** The University and the professors have been aware of my condition. My condition worsened and I had to have several procedures throughout the term. I alerted the professor and financial advisor from week 1, week 3, and again at week 5 when my condition became untenable. There was no response. I asked my financial advisor to call. This forced me to work through cervical and spinal stenosis while getting radiofrequency ablation, and other treatments. Finally, the doctors decided there were no other options but surgery. Finally, the financial advisor answered only when I added MFS advising. She then tried to blame me for the problem because of my wording. It is a common courtesy to return emails and phone calls. National University has failed to accommodate that. Furthermore, after the class, they never responded to my LOA, threatened to withdraw me if I did not take another class administratively, and then did so. Now they withhold all of my personal information and will not allow me access to it. They tried to force me to continue taking classes even though I am handicapped and have an ADA ************** This is outrageous! Furthermore, I should be allowed access to my documents. This university is unreal!

• Review fromChhiv R

  Date: 06/28/2024

  1 star
  I have called multiple times for the past 6 months and almost always have to speak with someone different because the different advisors and enrollment specialists I leave messages for do not return my messages. The new ones try to help and we always get stuck on the same step: they get ready to register me for my class and tell me they will update me and silence. Nothing. When I leave a message on their direct line, the cycle starts again. I just want to take one methodology course with them. I don't understand why it is so hard. They really need to do an internal audit of their system and their employees if they want to stay in business. If I hadn't already taken one methodology class and earned a credential with them 11 years ago, I would have thought National University a scam.

• Review fromAshley C

  Date: 05/20/2024

  2 stars
  This will be my 2nd class while attending National University and I read a different set of reviews before my start date about the school and most were true, especially when the ppl complained about getting ignored and the unprofessionalism. They do take their time replying to a email. The information they have online is not what can be relied on when it comes to financial aid. There really isn't nobody to talk to about issues because you'll be waiting probably 2 weeks or more for a response. I was told financial aid disburse every 4 months when I did get a response and my question was how often do the students get their credit balance. So, I currently see enough aid disbursed for 4 classes meaning, since I'm 2 classes in it's aid left for 2 more classes. But I'm still waiting on a credit balance and is 45 days in almost on the 3rd class in another week. So to me it's looking like they don't disburse aid every 4 months, or 2 classes won't be getting paid for out of the 4 months, or I just won't be receiving my credit balance and they about to disburse aid for ***** This was supposed to be a ***** day wait. I wouldn't have never thought I'd be approaching the 45th day and was told, it'll probably take longer depending on the processing department. Online say 10 days after disbursement. Then my current class i noticed my discussion post in class was deleted. Worst off while waiting on my credit balance, I got a balance of $274 I'm like where did that come from. I've been in a school before that will charge a down payment to a house on your account and expect you to pay it back. I'm not even about to play that. Then they tells me I gotta take a 3 months break in October. They messed up Mother's day, now the holidays Xmas, new years, thanksgiving. The advisor said she don't know why imma have to take that 3 month break. That's crazy. Then I asked my professor how or where to check my papers in "turnitin" since it's required she said she don't know. Is the school real?