Reviews

Review Details

• Review fromSimon Y

  Date: 02/13/2025

  1 star
  Do NOT Trust This Moving Company Stole My ******************* My Concerns I would give this company zero stars if I could. I had a horrible experience with them, and I strongly recommend you avoid them at all costs. The movers stole three of my pricey items during the move, and after multiple attempts to contact them, they have completely ignored my emails and concerns. Its appalling that a company entrusted with handling your belongings would have such little integrity and absolutely no customer service.Their lack of accountability is mind-blowing. Ive followed up with emails and phone calls, but not once have they made an effort to address my complaint, let alone offer any form of compensation or even an apology. They clearly do not care about their customers or their possessions.This was not just a minor mistake, it was outright theft, and their refusal to take responsibility is disgraceful. *** never experienced such poor customer service in my life, and frankly, this company should be out of business. Do yourself a favor and find another moving company. If you choose to work with them, youre taking a huge risk with your valuable items.I will never recommend this company to anyone, and I strongly suggest you avoid them to prevent the same frustration and loss Ive been experiencing.

• Review fromSarah W

  Date: 09/26/2023

  1 star
  This is not a company Id have move anything for me ever again and my suggestion is to look somewhere else as well. This company does not post hours and it took them 5 hours to move my things from storage to their truck. This same evolution from the truck to inside my new home took 3 hours. The lack of supervision allows them to do what they want here. They make up whatever time they want when Im not around and charge me for moving things from storage to a truck with no time limit and no proof. This company does not wrap valuables unless in the kitchen and half my living room set was broken beyond repair. I had to replace half the things they moved. We are a military family and this was by far the worst move we have ever had, the most loss of items and the worst service for our shortest move. They say no hidden fees but they just hide hours to get their desired amount. They sat around when I wasnt around and did more busy work like sweep their truck then move things. They stood around waiting for their second truck, of course as I pay them to wait around while they do nothing as if starting was impossible with two people. The whole move was a nightmare, I wasnt given storage prices in writing and they just mark up prices after they have your things. They are not equipped to do big moves or whole house moves and their shady crew will go through your things. I asked them to put up the couches and beds upon arrival and that was all I needed. I had one bed put together only after I saw them chilling in the room. They said they were looking for the bed name so they could put this very simple bed they took apart a month ago. The bed name and company were laying next to him on a sticker and he seemed to know everything when I offered help on how to put it together. Seems he knew they whole time but it wasnt the best acting either. They do have hidden fees and no time limits while youre not around. This is shady! Go somewhere else!