Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/13/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing a formal complaint against TruthFinder for providing a background report containing false, misleading, and potentially damaging information. I am deeply concerned about their lack of accuracy and professionalism, and I believe this issue warrants your attention.Upon reviewing my background report, I was alarmed to find sensationalized and untrue claims, such as the suggestion of "uncensored graphic images" or inappropriate content associated with my name. These claims are entirely false and have caused me significant distress, as they could harm my personal and professional reputation.I trusted TruthFinder to provide accurate information, but the inclusion of baseless and inflammatory statements has undermined my confidence in their service. Despite their claims of providing "truthful" information, their algorithms and data sources appear flawed or designed to sensationalize reports, which is unacceptable.I attempted to resolve this directly with TruthFinder but have not received a satisfactory response. Therefore, I am turning to the Better Business Bureau for assistance in holding TruthFinder accountable.Specifically, I request that the BBB:- Investigate TruthFinder's practices regarding report accuracy and reliability.- Ensure TruthFinder corrects or removes the false information from my report.- Encourage TruthFinder to improve their algorithms and data sources to prevent similar issues for others.I have attached screenshots of these baseless and sensationalized claims. I trust the BBB will take this seriously and ensure TruthFinder upholds ethical practices.Thank you for your attention. I look forward to your response and assistance in resolving this matter.

  

  Business Response

  Date: 03/17/2025

  Dear ****** *******,
  
  This response is in regards to the consumer complaint from **** *******, ID ********.  
  
  TruthFinder is a public records search engine that gathers and displays public records in a clear and informative report. The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. 
  
  In order to suppress Ms. ********* background report from appearing on TruthFinder.com and affiliated people search sites, they can access the Suppression Tool located at this link: ************************************************* and then select ************************* and Manage My Suppression Rules."
  
  They will be required to provide and validate some identifying information first. This is necessary so that we can match their information with a corresponding record and confirm that they are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use, ************************************************.
  
  Ms. ********* request to remove their background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and ************.
  
  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  TruthFinder Support

  Customer Answer

  Date: 03/17/2025

  I did not request to suppress my background report. My request was to remove the subjective, unprofessional language and insinuations that misrepresent the content of my background report.
  

  I have no graphic images included online and especially in the report unless they were obtained illegally or without my consent. If Truthfinder fails to address and correct the inappropriate language on their website, I will have no choice but to pursue this as a civil matter and will be seeking compensation for damages as a result of libel, slander and defamation. The report itself is acceptable; however, the language used to describe it is inappropriate and unacceptable. Change it TODAY.

   

  
  

  

  Business Response

  Date: 03/18/2025

  Dear ****** *******,
  
  This response is in regards to the consumer complaint from **** *******, ID ********. 
  
  As disclosed in our Terms of Use, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. 
  
  The screenshots Ms. ******* provided used the word 'may,' which signifies a possibility, not a certainty. The notice explains that if graphic images are present in the searched individual's records, they will be included in the report, not that such images are guaranteed to be found. An individual must be 18 years of age to be eligible for membership. 
  
  While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only. Ms. ******* may suppress her report from view, if she wishes.
  
  We can confirm that Ms. ******* has canceled her subscriptions online. Additionally, we have refunded her account back to the payment method used to enroll, and no further charges will be incurred. 
  
  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  TruthFinder Support
  
  

• Initial Complaint

  Date:03/12/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered an introductory subscription to Truthfinder for background checks on January 8, 2025 for $3.99. I cancelled the subscription within the limited timeframe to do so as I obtained the information I needed and had no further use for the service. Truthfinder charged me $28.33 in February despite my having cancelled the subscription to their service. I disputed the charge with my credit card company and thought the problem was solved - Wrong! They charged me again in March and I had to go online one more time to cancel a subscription that had previously been cancelled. I am disputing the charge with my credit card company once again. I do not know if this is a glitch in Truthfinder's computer system or if it is intentional to charge people despite the cancellation of their service subscription. I WILL NEVER DO BUSINESS WITH TRUTHFINDER AGAIN AND WILL NOT RECOMMEND THEM TO ANYONE!!!!!!

  

  Business Response

  Date: 03/17/2025

  Dear ****** ********
  
  This response is in regards to the consumer complaint from ******* ******** ID ********.
  
  Upon enrolling in any of our numerous services, our website will guide customers to our registration page, where they can peruse our various membership choices and choose the one that most suits their needs. Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged. Members have the option to end their membership whenever they wish, either by accessing their account online, reaching out to phone support, or by emailing our support team.
  
  Members can easily cancel their account online within their account or reach out to our support team by phone or email for help to ensure that there are no unexpected charges incurred. After further review, no previous cancel requests were located, and it appears Mr. ******* only cancelled his account on March 12, 2025.
  
  We have issued courtesy refunds for the last two months' charges back to the method of payment used to enroll by Mr. ******** and no further charges will be incurred.
  
  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  TruthFinder Support

  Customer Answer

  Date: 03/17/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ******* *******
  
   
  

• Initial Complaint

  Date:03/10/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am being charged for what I assume is a subscription that I did not sign up for!

  

  Business Response

  Date: 03/12/2025

  Dear ****** *******,
  
  This response is in regards to the consumer complaint from ******** ****, ID ********. 
  
  TruthFinder is a public records search engine that gathers and displays public records in a clear and informative report. Most memberships function on a subscription model, meaning they renew automatically until the user decides to cancel, as outlined during the registration process. Our billing terms are conspicuously explained on our registration page located at this link:*******************************************, and in our Terms of Use located at this link: ******************************************************;
  
  Under normal circumstances, when a user activates an account with **********************, they must provide an electronic signature authorizing TruthFinder to charge their card, including for the automatic renewal of their membership. 
  
  To ensure a thorough investigation of the account in question, ********************** requests that the billed recipient contact us first in the event of proclaimed fraud. Once we confirm this claim, we disable the account, cancel all memberships, and return the last charge to the original payment method.
  
  We have cancelled and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Additionally, we have disabled the account to prevent any further access. 
  
  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  TruthFinder Support
  
  

• Initial Complaint

  Date:03/09/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ** requested a cancellation one year ago, but I am still being charged $35.00 monthly. Despite multiple emails asking this company to stop the payments, I continue to be billed. I have received several email responses confirming an agreement to halt the withdrawals from my account.

  

  Business Response

  Date: 03/11/2025

  Dear ****** *******,
  

  This response is in regards to the consumer complaint from ********* ******, ID ********. 
  

  Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged. Our billing terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.
  

  We were able to locate multiple accounts under their information. 
  

  The charges associated with the email address ******************* have been disputed, resulting in a chargeback. When a chargeback occurs, it indicates that the account is in dispute with the financial institution, and the individual should contact the institution directly for any refund requests. The membership was promptly canceled and deactivated, with no additional charges to be incurred. Furthermore, due to the dispute, access to this account will no longer be attainable. 
  

  We have cancelled all memberships and refunded ********* Klenkes account associated with ******************** back to the payment method used to enroll, and no further charges will be incurred.
  

  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am to 4:00pm Pacific time (10:00am to 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)
  

  Sincerely,
  TruthFinder Support

• Initial Complaint

  Date:03/08/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On January 2, 2025, we signed up for their trial rate - ************************ and paid $14.16 what it normally costs. We cancelled within the 5-day trial period. Unbeknownst to me, my card was charged $28.33 on February 3 and again in March 1 - even though when we tried to utilize the service on March 4 and it was showing that the account was not a paid account. So we ended up just paying for the regular rate again to access the paid subscription features. It wasn't until I was reviewing my recent transactions that I noted what INITIALLY appeared to be a double charge. I called their support line to inquire about it and was told they are only showing one charge on their end and was told to contact my bank about it. I did and initiated a dispute for what appears to be a double charge. My bank has a feature that when you click into a charge, you can get a brief recent transaction history from the merchant and that is when I realized they had continued charging my bank card despite cancelling in January. Well, now they have locked us out of the account and it says to contact customer support, but they are closed. So we now cannot use a service that we paid for which means they should now refund both charges since they are prohibiting us from accessing a paid service.

  

  Business Response

  Date: 03/11/2025

  Dear ****** *******,
  

  This response is in regards to the consumer complaint from ***** ****, ID ********. 
  

  Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged. Our billing terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.

  We were able to locate multiple accounts under their information.

  The charges associated with the email address ************************ have been disputed, resulting in a chargeback. When a chargeback occurs, it indicates that the account is in dispute with the financial institution, and the individual should contact the institution directly for any refund requests. The membership was promptly canceled and deactivated, with no additional charges to be incurred. Furthermore, due to the dispute, access to this account will no longer be attainable. 
  

  We have cancelled all memberships and refunded ***** Gauls account associated with *********************** back to the payment method used to enroll, and no further charges will be incurred.
  

  Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am to 4:00pm Pacific time (10:00am to 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)
  

  Sincerely,
  TruthFinder Support

• Initial Complaint

  Date:03/05/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Truthfinder has my personal information posted in their website for anyone to search. Please remove me from your database. The search results are below that I want removed.**********************************************************************************************************************1i9o7um*_up*MQ..&gbraid=0AAAAADkX8RpDlAVl3vYRRVhj0vGI48krj&qLocation=false&qRelatives=false&qAgeRange=

  

  Business Response

  Date: 03/07/2025

  Dear ****** *******,
  
  This response is in regards to the consumer complaint from ***** ****, ID ********.
  
  The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. 
  
  We were able to locate a background report and validate ***** ****** request based on the information provided in their complaint. We will go ahead and suppress the report pursuant to their request and our Terms.
  
  This request to remove the background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and ************.
  
  Keep in mind that our efforts do not affect whether the information will be available from other sources, including third-party sources of the information. In addition, even if you suppress your background report, your name and other information may continue to appear in connection with certain features, for example, on registered *** offender lists, as a possible relative or associate in other individuals' reports, or in phone or email reports. 
  
  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  TruthFinder Support  
  
  

• Initial Complaint

  Date:03/03/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Company intentionally obfuscates the opt-out process for removing personal data, which dangerously includes current address, full name, age, former addresses, and current family and house mates. When company is asked to remove personal data, they encourage you to pay for the service so you can opt out; you cant opt out without showing them the results, and you cant see the results without paying. When asked to verify personal info to remove my personal data from their public website using their automated opt-out process, they wanted to send verifications to phone numbers and emails that have never once been associated with me. They claim that they cannot verify my identity, although they have EVERYTHING about me on their website. Every other website with my personal info was easily able to verify my identity and delete my data within the same day. Truth finder is deceitful, greedy, and engaged in coercive fear tactics that encourage users to pay to see the salacious results they promised.

  

  Business Response

  Date: 03/04/2025

  Dear ****** *******,

  This response is in regards to the consumer complaint from ****** *******, ID: ********.

  The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. 

  We were able to locate a background report and validate ****** ********* request based on the information provided in their complaint. We will go ahead and suppress the report pursuant to their request and our Terms.
  This request to remove the background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and ************.
  

  Keep in mind that our efforts do not affect whether the information will be available from other sources, including third-party sources of the information. In addition, even if you suppress your background report, your name and other information may continue to appear in connection with certain features, for example, on registered *** offender lists, as a possible relative or associate in other individuals' reports, or in phone or email reports. 
  

  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  

  Sincerely,
  TruthFinder Support 
  

  
  

• Initial Complaint

  Date:03/02/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  *******************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************

  

  Business Response

  Date: 03/04/2025

  Dear ****** *******, 

  This response is in regards to the consumer complaint from ***** ********, ID ********.  

  TruthFinder is a public records search engine that gathers and displays public records in a clear and informative report. The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. 

  In order to suppress Ms. ********* background report from appearing on TruthFinder.com and affiliated people search sites, they can access the Suppression Tool located at this link: ************************************************* and then select ************************* and Manage My Suppression Rules." They will be required to provide and validate some identifying information first. This is necessary so that we can match their information with a corresponding record and confirm that they are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use, ******************************************************;
  Ms. ********* request to remove their background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and ************.

  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)

  Sincerely,
  TruthFinder Support
  

  
  

• Initial Complaint

  Date:03/02/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They said I would have unlimited access to all information available to even the darkest deepest governmental agencies. That was a lie from the start. I was falsely led to believe I could see my own criminal record which was another **** lie. I just want my money back because their false advertising led me to believe they were telling the truth. But they actually were not. They led me to believe a lie.

  

  Business Response

  Date: 03/04/2025

  Dear ****** *******,
  

  This response is in regards to the consumer complaint from ******* *******, ID ********.
  

  As disclosed in our Terms of Use, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. 
  

  Lastly, we have cancelled and refunded ******* Godfreys account back to the payment method used to enroll, and no further charges will be incurred. 
  

  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  

  Sincerely,
  TruthFinder Support

• Initial Complaint

  Date:02/25/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I found my personal information aggregated all together on this website. They off an "Opt-Out" option, wherein you must provide the link to your record. However, you must search for yourself, sit through a lengthy "loading" process, and then when you finally get to the end, the only way you can get to the direct link is to PAY for the record.I just want my information OFF of this site. It places in direct danger due to my previous job. Please REMOVE my information and stop trying to scam people by making them sit through false loading pages, just to try and essentially make them PAY to be removed from your site.

  

  Business Response

  Date: 02/27/2025

  Dear ****** *******,
  
  This response is in regards to the consumer complaint from ****** *******, ID: ********.
  
  The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers, and other sources of public data. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. TruthFinder does not charge for the removal of individual reports from our site. Our support team is available to help with report removal requests. 
  
  Ms. ********* background report has been previously removed. We have also removed her email address and phone number from our website. 
  
  This request to remove the background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and ************.
  
  Keep in mind that our efforts do not affect whether the information will be available from other sources, including third-party sources of the information. In addition, even if you suppress your background report, your name and other information may continue to appear in connection with certain features, for example, on registered *** offender lists, as a possible relative or associate in other individuals' reports, or in phone or email reports. 
  
  Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)
  
  Sincerely,
  TruthFinder Support