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Customer Review Ratings
Average of 75 Customer Reviews
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Review fromJay M.
Date: 03/13/2025
5 starsJay M.
Date: 03/13/2025
Recently purchased a set of tires from TireBros24 and I couldnt be happier. I was shocked at how fast they were delivered. They were at my doorstep in just 2 days! The best part about my experience was the customer care team. I literally know nothing about tires and they were able to help me without being too pushy. I really appreciate how knowledgeable they were. I will definitely use this website again and I highly recommend it to anyone whos in the market for tires.
TireBros24
Date: 03/14/2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with TireBros24 and that your tires arrived so quickly. Our customer care team strives to provide helpful and pressure-free support, so it's great to know we could assist you.We truly appreciate your recommendation and look forward to serving you again in the future!Review fromKateryna G
Date: 04/25/2024
1 starZERO STARS. I ordered tires from TireBros24, trusting them with a crucial safety element of my vehicle. They sent the tires for the installation by PepBoys, adding another layer of complication in this situation. Now, just five months later, my car breaks down on the highway with my child in the car! The mechanic reveals - failed ABS and 4x4 systems, and to top it all off, one of the tires has different size than others (the cause of the issue)! Now, I need the tires to be the same size to be able to fix my car.I've contacted TireBros24 twice via email and by phone, a full week has passed with no response. Apparently, there's no CEO or manager available, just a single overwhelmed representative who claims no responsibility. This is beyond disappointing, it's negligence. Companies like TireBros24, who prioritize shirking accountability over customer safety, should not be in business.Review fromShawn P.
Date: 11/29/2023
5 starsShawn P.
Date: 11/29/2023
Friendly personal. They were easy to work with. Accommodating when I needed it. When my tire choice was unable to be fulfilled they helped me choose a new tire that was better in the end.TireBros24
Date: 11/30/2023
Thank you so much for your kind words! We're thrilled to hear that you found our team friendly and easy to work with. It's always our goal to be as accommodating as possible, especially in situations where your first choice isn't available. We're glad to know that the alternative tire we helped you select turned out to be a better fit in the end. Your satisfaction is our top priority, and reviews like yours make our day. We look forward to serving you again in the futureReview fromCesar F
Date: 11/10/2023
5 starsCesar F
Date: 11/10/2023
Excellent place to do business with Professional and good customer care RecommendedTireBros24
Date: 11/11/2023
Thank you for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our customer care and professionalism. It's always our aim to provide top-notch service. We look forward to doing business with you again in the futureReview fromTracy W
Date: 11/07/2023
1 starTracy W
Date: 11/07/2023
I ordered tires from these people TireBros24.com through Snap Finance. Got approved. Went through their website. Went through all their verification processes with the driver license, personal information and photo taken... everything. Totally approved, then even called to verify with the company twice. Then I get three emails stating the order had been canceled! And could not purchase from them again. What's up with that?!Extremely frustrating; especially everything to get approved, etc...I do not recommend purchasing from these people, at all.TireBros24
Date: 11/08/2023
I'm truly sorry to hear about your recent experience with us and understand how disappointing it must be to have your order canceled after going through the approval and verification process.
I'd like to clarify that the cancellation of your order was not a decision made by us at TireBros24.com, but rather by the bank due to our shipping policy, which does not permit shipping to PO Box addresses. This policy is in place to ensure the secure delivery of our products directly to our customers.
We value your business and would be more than happy to assist you with a new order. If you can provide an alternative shipping address that is not a PO Box, we will ensure your order is processed smoothly.
Once again, I apologize for any inconvenience this has caused you. We would love another chance to serve you and provide you with the quality service you deserve.
TireBros24Review fromReah T
Date: 12/01/2022
1 starI ordered four of the same ****** tires for my truck. They sent me 3 ******** and a Hercules. Didn't realize until they were on my truck because they almost look identical.Notified tire **** and they said it was a warehouse issue and they sent out the Hercules because it's "pretty much the same tire". Well I didn't order that and now my truck looks tacky with 1 wheel saying ********. They said they would get the correct tire sent out but never did. I called back and they never resolved this issue. I am very displeased with them. I will not be doing business with them again or recommend them. The shipping was quick but for not fixing the problem and sending me something I didn't purchase is ridiculous. I spoke with **** who at first seemed great with customer service but when I kept calling he seemed to get irritated with me trying to fix a problem they should have been on top of.Review fromNick N
Date: 10/03/2022
5 starsNick N
Date: 10/03/2022
2nd set of tires I have ordered from tirebros24. Super fast shipping and super easy transaction. Tires were easy to balance out. Great place to get tires!! Will be back!!TireBros24
Date: 10/04/2022
Hi ****, thank you so much for the great review. You are awesome customer. **********************TireBros24
Date: 11/09/2022
Thank you for the review ****!Review fromKristen R
Date: 09/28/2022
5 starsKristen R
Date: 09/28/2022
Excellent service - quick and good prices! It made it easy.TireBros24
Date: 09/29/2022
Thank you so much for your review. We are very happy about your experience with us. Thank you, TireBros24Review fromTim G
Date: 09/15/2022
5 starsGreat service fast shipping. Will definitely be doing business with again in the near futureReview fromRandy K
Date: 09/10/2022
5 starsOrder was filled and delivered with expertise. Order was perfect and customer service was outstanding.
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