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Business Profile

Travel Agency

Odenza Marketing Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

Customer Review Ratings

4.42

Average of 272 Customer Reviews

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Review Details

  • Amanda B

    Date: 06/14/2025

    I would like to seize this opportunity to convey my genuine gratitude to ******* ****** for her outstanding customer service. Her unrelenting efforts to facilitate a memorable vacation experience for my family through her company have left an indelible ***** Despite the challenges I faced in attempting to contact someone for two days, she was the sole representative who took the initiative to return my call and address my concerns. Moreover, her gesture of providing a $500 digital certificate as a token of apology for the delay demonstrates her exceptional commitment to customer satisfaction. Please accept my sincerest appreciation, *******, and I eagerly anticipate the opportunity to book our next vacation with your expert guidance.

  • Giavanna L

    Date: 06/12/2025

    I booked a 7 night stay vacation to ****** using **** and he was a pleasure to speak with. **** was patient, informative and answered all of my questions. I will certainly be booking another trip with him in the future- thank you ****!

  • Gilberto M

    Date: 06/10/2025

    **** *** was very knowledgeable and very fast responsive on email very helpful

  • Sheree C

    Date: 06/10/2025

    ***** **** was awesome. She was helpful and patient with me as I wasn't sure where I wanted to go. She had great suggestions and responded quickly. Even called me to get it all right. I will definitely be calling her for future travel. Ask for ***** if possible for your travel needs.

  • Claudette S

    Date: 06/06/2025

    ******* ****** was very efficient in managing the booking of our trip to *******. She outlined all the requirements and completed the booking very quickly. She was a pleasure to work with. We will certainly contact her for our future trips. I highly recommend her.

  • Esmine W

    Date: 06/04/2025

    **** ,is one in a million person, customers service care personnel. I have yet to find another person like him.he is very patient and kind so knowledgeable and professional. I would introduced him to anyone, who needs support he is the person to go to. Thank you so much!

  • Ben H

    Date: 05/31/2025

    My family and I are traveling back to ************* area after a recent move out of state. We need to accomplish several tasks (dr. ****** visit family and friends, and eat at great restaurants). We needed a larger space with kitchen, pools, and close the city of the city. We worked with a thorough Travel Agent named Shiori Anik. After listening to the situation, she was able to find a space that worked, was well within our target budget, and outlined the next steps so I could secure the location and start the process of getting flight and rental car booked. It was an easy experience that took about 20 minutes on the phone, and maybe an additional 45 minutes online (and I read all the paperwork before signing. Overall, great experience and I wanted to share it.

  • Elias S

    Date: 05/29/2025

    ******* ****** was awesome to work with. Quick to respond and very accommodating. I was unsure about what to book and she helped me out by being informative and clear.

  • Kim R

    Date: 05/27/2025

    ***** ******** was wonderful to work with for planning a short vacation getaway. I will definitely use her again for future travel.

  • Cesar M

    Date: 05/21/2025

    The service and help that ******* ****** offered me is magnificent, she was always answering my messages and solving my questions.

Odenza Marketing Group is NOT a BBB Accredited Business.

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