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Business Profile

Appointment Setting Service

StyleSeat

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appointment Setting Service.

Reviews

Customer Review Ratings

1.09

Average of 85 Customer Reviews

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Review Details

  • Dia S

    Date: 08/11/2022

    Dia S

    Date: 08/11/2022

    If I could put no stars I would, this is the dumbest app ever that does not protect the consumer. I booked an appointment with a stylist that does not use the app anymore, I called the number that was listed for her and it was disconnected, just so happens she had a cashapp number as well I called it and she stated that she does not use the app for booking, nor does she do hair anymore, this company charged my credit card hours later when nothing was done, no service rendered, tried to cancel, tried to locate customer service, nothing.

    StyleSeat

    Date: 09/06/2022

    Hey ****, We're so sorry that you had this experience. It sounds like this Pro did not cancel their account and left it open which is why you were able to book. We'd be happy to help and issue a full refund. Please reach out to our Support Team here: https://styleseat.freshdesk.com/support/tickets/new and we'd be happy to help. Thanks!

  • Rae S

    Date: 07/30/2022

    Rae S

    Date: 07/30/2022

    0 stars! If you use styleseat they are going to steal your money in one way or another- either through fee's that don't make any f*cking sense, or just stealing it before it can even be deposited to your account. I have emailed and waited patiently, thinking CV19 has been rough for EVERYONE right? If you message them on FB they just tell you we'll **** it as urgent! and that's it. they literally do nothing. I have sent messages on social media, I have "put in a request" and **** s*** has happened in a week. I charged my clients card, the money was taken from her account, but, then it literally disappeared and never showed ** in deposits to instant deposit or as a regular deposit. It just *disappeared* *spirit fingers*. I have been nice but, at this point you're playing with my money and my clients money and I am not here for it. I DON'T DO BAD BUSINESS BUT STYLE SEAT HAS IS AND WILL CONTINUE TO DO SO. I smell a lawsuit because looking at these reviews, clearly I'm not the only person this is happening to. DO NOT USE STYLESEAT.

    StyleSeat

    Date: 09/07/2022

    Hey ********, we're so sorry to hear that you had this experience. We want to be very transparent and clear that we take these accusations very seriously. It looks like we've responded to you numerous times with solutions, and clarification surrounding your deposits. It also looks like someone from our team emailed you about giving you a call and you never responded. If you're interested, we'd be happy to continue to chat about your frustrations and provide clarity. Thanks!

  • Deja P

    Date: 07/25/2022

    Deja P

    Date: 07/25/2022

    ****! Charged two different times and by stylists who dont even exist.

    StyleSeat

    Date: 09/15/2022

    Hey ****, we're so sorry that you had this experience. It looks like we issued you a full refund and conducted an internal investigation and removed both Pros from our platform. Thanks so much!

  • Armand J

    Date: 07/22/2022

    Armand J

    Date: 07/22/2022

    My clients (2) was charged $50 and the appointment was scheduled for the next day! They claim after they booked they was charged immediately beware

    StyleSeat

    Date: 09/15/2022

    Hey ******, we took a deeper look into this and it looks like this was an authorization charge, not an actual charge. Clients are all good to go. This is just to ensure that clients have enough for the appointment the day before so that all professionals receive payment. So sorry for the confusion surrounding this. We hope this helps!

  • Laurie C

    Date: 07/16/2022

    Laurie C

    Date: 07/16/2022

    StyleSeat adds no value to your experience. My assigned appt was 2pm-4:30pm. After squeezing me in and ruining my hair, I left the salon at 7:30pm! Horrible racket!!!

    StyleSeat

    Date: 09/15/2022

    Hey LP! We're so sorry that you had this experience with a Pro. We would love to help find a quality Pro in your area. We'll even take a bit off of your next service. Please reach out here: https://styleseat.freshdesk.com/support/tickets/new using "BBB Review Response" in the subject line. Thanks so much!

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