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Business Profile

Custom Logo Apparel

Logo Iconix

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Logo Apparel.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/14/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Logoiconix for my website and also to set up Trademark and Domain. I spent a large sum of funds and my website is incomplete and cannot be found. I tried to contact them at ************, ************ and contact persons ************ and not picks up also ********** and noone answers. I tried************ ******* There website they just disappears . I want all my money back . Me and my sister ***** ****** website ***************** and ********* is not running . This is unacceptable . Others numbers ************ ***** *****. I paid overc7000.00 for the services

  • Initial Complaint

    Date:08/01/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received this email "out of the blue" last week without any explanation. I have explained that this should have been explained will happen periodically or something. This company has continually tried to get me to pay for additional services etc. Today I explained to ***** Melloi, that I would consider my options and follow up with him tomorrow. Within an hour of hanging up with him my website is down and offline!!! This has to be stopped:[The following is the email requesting our company to pay a mandatory for to update the website]As discussed on call, your website integration and layout needs to be updated from 2020 to 2022-2023, This is a mandatory update to avoid unwanted errors and bugs. https://primecocapital.com/After the update your website will be having 100% uptime speed and fully secure layout from the ** official department.The cost for the update is $250.00 Kindly approved me so that we can proceed.The update will take 16 hours. Note: Please change your credentials once we complete the update.Great interacting with you.***** Melloi,Sr.Tech lead (certified)

Logo Iconix is NOT a BBB Accredited Business.

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