Reviews
This profile includes reviews for Hims & Hers Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6,473 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCarol R
Date: 06/12/2025
5 starsCarol R
Date: 06/12/2025
I have tried weight loss programs for over 40 years. This is the first plan that I can actually live with for the rest of my life. The weight has steadily continued to come off. And having the Care Team help me every step of the way is reassuring. Right now I am focusing on weight loss, but would also be interested in other Hers programs.
Hims & Hers Inc.
Date: 06/16/2025
Hi *****,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help!Review fromAngela S
Date: 06/11/2025
4 starsAngela S
Date: 06/11/2025
Great product, does like they say. Would definitely recommend to friends. Also you have any questions, they answer back quickly.Hims & Hers Inc.
Date: 06/17/2025
Hi ******,
Thanks so much for sharing your experience with us! If you need anything, were here to help you in any way we can!Review fromCallie B
Date: 06/11/2025
5 starsCallie B
Date: 06/11/2025
In depth questions that can pin point where you need the most help. Fast response from providers. Regular check *** to see how youre doing:)Hims & Hers Inc.
Date: 06/16/2025
Hey,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Review fromJames T
Date: 06/11/2025
5 starsJames T
Date: 06/11/2025
I can honestly say im impress with this product didnt think it would work as expected but its does and im happy with it. Thanks HIMS. You brought my confidence back ????Hims & Hers Inc.
Date: 06/16/2025
Hey,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Review fromAllex K
Date: 06/11/2025
1 starAllex K
Date: 06/11/2025
I signed up for the hair solution from Hims and while side effects were said to be possible, they were not guaranteed. My side effects came right away and included side effects that were not listed on their site. Additionally, no discussion with a health expert took place before charging my card, as they said it would. I signed up for a multiple month subscription and because of them shipping all six months at once, they said they couldnt refund me. They advised me to stop medication completely within four days of receiving the medicine. There are multiple problems areas here, especially since there is also a money back guarantee with Hims for no results. I couldnt even get to the point of attempting to get results because I had to discontinue medicine. This is horrible, horrible customer service. I was also told these symptoms were routine. No where did it indicate that the symptoms were routine. That word indicates a different definition from routine and if they are routine, why was I told to discontinue the medicine for which I cant get the refund for?Hims & Hers Inc.
Date: 06/17/2025
Hi Allex,
Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right.
We have followed up with you via email and look forward to your response.Review fromLuz L
Date: 06/10/2025
5 starsLuz L
Date: 06/10/2025
I am truly impressed at how outstanding this company is. You answer questions, share your issues, and get diagnosed. Then you either agree or disagree with the prescription they think best suits your needs. Voala! Medication is shipped a couple days later! I highly recommend hers for women.Hims & Hers Inc.
Date: 06/12/2025
Hey,
Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated!
The Hims & Hers TeamReview fromGrace C
Date: 06/10/2025
4 starsGrace C
Date: 06/10/2025
I wasn't getting anywhere with my attempts at losing weight and I didn't want injections. I saw the pill options and am trying it. So far, there is consistent progress throughout the week. I feel ****** quicker and do not get cravings as much.Hims & Hers Inc.
Date: 06/12/2025
Hey,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help!
The Hims & Hers Team
Review fromRaul G
Date: 06/09/2025
5 starsRaul G
Date: 06/09/2025
Very reliable products, what is offered actually works if followed step by stepHims & Hers Inc.
Date: 06/12/2025
Hey,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help!
The Hims & Hers TeamReview fromTiffany R
Date: 06/09/2025
1 starTiffany R
Date: 06/09/2025
Wasted almost $400. Pills give you significant side effect for several weeks with no weight loss. I was consistent, with changed eating habits, no fast food, no drinking my calories, increased protein and light to moderate exercise and saw no difference. Fluctuated losing and gaining the same 3lbs back. Been struggling trying to lose weight on my own and really hoped these would help. Spent money I didnt have. RegretsHims & Hers Inc.
Date: 06/12/2025
Hey,
Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right.
We have followed up with you in your treatment channel and look forward to your response.
The Hims & Hers Team
Review fromJackson B
Date: 06/09/2025
5 starsJackson B
Date: 06/09/2025
Great product, quick responses and amazing ui/ux on app. Would recommend.Hims & Hers Inc.
Date: 06/12/2025
Hey,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help!
The Hims & Hers Team
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.