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Reviews

Customer Review Ratings

3.67/5 stars

Average of 2,189 Customer Reviews

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Review Details

  • Review fromShawanna H

    Date: 06/26/2025

    4 stars
    App is great nice hotel prices and hotel was nice also
  • Review fromAaliyah G

    Date: 06/26/2025

    3 stars
    Experience so far was okay just should let people know ahead of pay that you don’t get your 20 right away
  • Review fromNica G

    Date: 06/25/2025

    5 stars
    AC unit broke down, so I needed a hotel room for the night. This site was easy to use, and it offered the best price I could find. Quick, simple, and hassle-free experience!
  • Review fromrobert l

    Date: 06/25/2025

    1 star
    I made reservations but received reservations for a different date which were of no use to me and could not be refunded.
  • Review fromWanda J

    Date: 06/25/2025

    1 star
    They took money out twice for a room and won’t refund my money
  • Review fromGracie R

    Date: 06/25/2025

    5 stars
    Very good site and easy too book my stay. Was the best price.
  • Review fromTrent C

    Date: 06/25/2025

    5 stars
    This website is very simple and easy to navigate on.
  • Review fromJasmine Y

    Date: 06/25/2025

    1 star
    If I can leave zero stars I would!! Super.com stole my money and I can’t get a refund. I can’t get a hold of customer service and I can’t get a receipt. This has been super frustrating.. I booked with super.com, I paid for their subscription as well as I paid for my hotel in full 597.67$. Once I arrived to my hotel they told me I needed to pay 650.26$. I asked why I needed to pay that much and they said that’s their rate for the hotel. I then told them that i had already paid in full through super.com and then they told me that super.com never applied the prepaid credit card for them to charge it so that i have to pay in full. I was frustrated and tried to contact super.com customer service and got no where. So then I had to pay is full again 650.26$ on top of the 597.67$ because at that point I had already arrived at my destination and I was far from home. Super.com has since failed to contact me nor send me a receipt of payment for 597.67$. Super.com is a scam and they will take your money and not respond to you. Your are better offer booking directly from the hotel website.
  • Review fromDenis A

    Date: 06/24/2025

    1 star
    Intentionally makes it hard to unsubscribe from their super+ service. There are broken links and labyrinthine processes.
  • Review fromMARTIN B

    Date: 06/24/2025

    4 stars
    Good price, very efficient site. Hope the hotel is equaly as good

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