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Business Profile

Online Gaming

Chumba Casino

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

Customer Review Ratings

1.83/5 stars

Average of 42 Customer Reviews

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Review Details

  • Review fromClinton J

    Date: 05/11/2025

    1 star
    This is a total scam. You can spend thousands of dollars and get minimal results. I get that this can be the case when gambling. But I believe that this has fixed rates for your spending limits. If you bet low, the odds are not in your favor. The market on the radio and TV as being fair, but this is false advertising. No other casino that I know markets like they do and has worse odds. And when they have offers where they will give you $50 for the $10 dollar that you put in, I believe that they rig this, so that if they give you "free money" they raise the odds against you so that you don't make any money back in return. I recently played one of their games "slingotts" which is a parody of ***** ******* "Gringotts" (I don't know how this got past ******'s/**********'s legal teams), i spun well over a hundred times at $1 and only opened up multy spin bonus (4 times) and the multiplier bonus (1 time). These are odds much lower than what they state as winning odd. If these company does not get audited for their misrepresentation of their winning odds and their infringing on borderline copy right infringement, then I will seek legal representation against this company for for the above stated issues. I would hope that the BBB would handle this in the best of their governmental authority before I have to take legal action.
  • Review fromSamantha E

    Date: 04/13/2025

    5 stars
    Fact: Chumba Casino is legit. Fact: In December 2024 I redeemed and received $3700 on the Yeti 9k game (no longer available) on a $1 per spin bet. I am no one special, just an ordinary person who enjoys online casinos as a source of entertainment. I have redeemed anywhere from $100-$500 just by playing my free daily bonus. I trust Chumba more than any other online gaming sites. There sister gaming site ********* is also just as good and I have won there as well. The redemption process is fast and easy once you are verified. The support team is great and I have had no problems or complaints with their service. I am not a high roller player and don't spend more than I can afford but the return dollar for dollar has been exceedingly good. I have 100 percent faith in Chumba.
  • Review fromKelly M

    Date: 03/05/2025

    5 stars
    Chumba is the best online casino. It is gambling, so those trying to use it as an income source may be upset, but their games are fun and fair. The user experience is good and cashouts are quick.
  • Review fromJonathan S

    Date: 01/31/2025

    1 star
    Worst online casino ever the BBB should investigate chumba casino for cheating people out of their money the payouts are not there for the amount of money that you pay in the games glitch in their favor when the reels slow down to a winning line hit when they stop they change too a different symbol
  • Review fromDontae W

    Date: 10/27/2024

    1 star
    Just plain old awful just likes to take money total scam stay away
  • Review fromJermaine C

    Date: 10/27/2024

    1 star
    Once again back in July you Denied my ***** *** ** * ***** ** * *** *********** ** ***** and told me to Continue with ***** *** ** * **** *** *** *********** ** *****..You Adjusted my Unit B Envelopes which was 1300 SC coins...and Denied over 1400 for not writing Unit.B....we already went thru this via emails in July and adjustments. Who can I talk with to get my AMOE adjusted correctly and prevent this from happening again? Gotta be a better process. It taken 6months saying you fix the issues and not to send multiple tickets. Now the same issues occurr. I spent time and money on stamps ,envelopes..and sent out over 100 weekly.
  • Review fromGwen S

    Date: 10/18/2024

    1 star
    Horrible casino. Ive paid in over a thousand dollars and havent won more than $80. Stay away. Scam!
  • Review fromGregg R

    Date: 10/07/2024

    1 star
    I think timber casino is a good place to play online games but when you start winning the bonuses disappear off the off the reels and you can't win at all your win some but when it gets down to nitty gritty and you and you want a big some you don't win it takes your money I'm really disappointed in their service and your real is the change like that they should be legit and keep them the same don't turn them up don't turn them down and don't make him disappear I screenshotted it for proof but nobody believes me I've got the proof on my phone fix it chumba
  • Review fromLoral R

    Date: 10/01/2024

    1 star
    won over $300 cashed out half. pending for many days then its gotten lost never recivied my money,
  • Review fromAshley A

    Date: 07/06/2024

    1 star
    Chumba never hits anything just maybe less than your bet size, now Ive been paid before but they are stingy, they cant even give birthday sc to their customers. So you buy sc and they give no return.

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