Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Gaming

Chumba Casino

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

Customer Review Ratings

1.83/5 stars

Average of 42 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKevin M

    Date: 06/30/2024

    1 star
    Been a player at Chumba for years. This past week, two times I tried to deposit $100, and both times the app froze. Never got my chips. But $200 was withdrawn from my account two days later. After years of no problems, Chumba ripped me off. I requested they close my account, which they did without any hesitation. With all the new competition, Chumba is getting greedy by ripping off users, even long time bog spenders. Use caution, and remember this warning.
  • Review fromDaniel F

    Date: 06/28/2024

    1 star
    If you see a review and it's not 1 star, it's a probably a plug by the fraudulent filth that run this scam site but the BBB doesn't seem to care.If you file a complaint with the BBB they won't do anything to help you, just an automated system so you can spend a few months replying in vain to one auto message after another from either party.Do yourself a favor and don't give either of them your business or time.If you already did, put your energy into a formal complaint with your states attorney general and then follow up with the Malta Gaming Authority, but don't get your hopes up, because they're all in one club, and you certainly are not.
  • Review fromTriniece S

    Date: 05/12/2024

    5 stars
    I won the jackpot . As soon as it's time to receive your payout. Rhumba casino review your pending redemption only to deactivate your account. This company is a scam. They need to be sued for false advertising, and everyone behind the system goes to prison for every dime they stole. ********
  • Review fromJames H

    Date: 05/11/2024

    1 star
    I think this Casino is a scam. The games barely hit and when they do it's for less than what you wagered. The bonus games often return with little to nothing. It's a shame how they are allowed to do this to people everyday. They disguise themselves as a Sweepstakes but it's obvious they're a casino. Although, a casino has a better RTP percentage. I would completely avoid playing here. If you don't believe me then just read all the other reviews that are all saying the samething. If it were just a few people saying it then I would have doubts myself. It's hundreds of people saying the same things so that's all the proof you need. DON'T WASTE YOUR MONEY PLAYING WITH THESE PEOPLE!
  • Review fromEstella B

    Date: 04/09/2024

    5 stars
    I’ve always been payed out on time 1000 900 300 400 I love it.
  • Review fromTony H

    Date: 04/08/2024

    1 star
    I had my bank verified in the past using the manual approach in the past using chime and thought it would be easier for me to use Skrill. I wound up not using Skrill and am trying to re verify my Chime account and Chumba is refusing to allow me to verify my bank account. I had matched up the bank account information perfectly and after several times they are still refusing to verify my account. I would like to file a complaint to chimba using the BBB and would like to get my bank account verified.
  • Review fromMarcus D

    Date: 04/01/2024

    1 star
    I was going to redeem money and I was told I couldn't cash out without adding my bank information and a statement. I submitted my information and then my account gets locked. It seems like this casino is not wanting to pay out winnings.
  • Review fromJoshua J

    Date: 04/01/2024

    1 star
    Redemption process took longer than expected. I hit for a 2k jackpot and wasn't able to cash out. Then I hit for ***** in a bonus round and recieved no compensation for it
  • Review fromSarah R

    Date: 03/27/2024

    5 stars
    I love Chumba, they have the best games and redemptions are fast!
  • Review fromClaudia M.

    Date: 03/25/2024

    1 star
    I have been a customer of theirs since they opened. Until recently I've always thoroughly enjoyed their platform. Out of nowhere one of my withdraws were cancelled.Then my account was deactivated.When I started asking questions they then blocked me on my ******** platform. I have emailed several several times, only to get the runaround. I would like my money back. And I would like my account activated again or at least to know why they did it.Has this happened to any one else?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.