Reviews
This profile includes reviews for Wisetack, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 23 Customer Reviews
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Review fromRobert R
Date: 07/18/2025
1 starThis is a classic bait and switch company. Offers are based solely on the soft credit check. In order to get the application for a real credit check you have to agree to one of the offers. 0% interest rates are solely for large jobs (which a 12K job is consider middle) for a term of 3 months only and you must have perfect credit. The employees do not know how it works either and **** one said something different. My service provider was told that it was easy to use and everyone can qualify. The example they showed them with a 0% rate was a $1200 job. Beware of this scam, you are better off applying for a bank loan.Review fromBruce A
Date: 06/11/2025
1 starAbsolutely horrible setup and ZERO service. Provided them screenshots of their broken links stating "This connection in blocked from your Country (***). All they had to do was give me the account number. Stonewalled me constantly.Review fromCynthia H
Date: 04/17/2025
1 starCynthia H
Date: 04/17/2025
Terrible company do not use they lie to their customers and misinform them supervisor ***** is a very uninformed supervisor on what her agents are doing and saying .
Wisetack, Inc.
Date: 04/30/2025
Hi *******,Thank you for sharing your experience. Its important to us that every customer feels heard and supported, and were disappointed to know that you felt otherwise.Weve reviewed the interactions related to your account and can confirm that our team worked to provide clear and consistent guidance at every step. That said, we understand how frustrating it can be when things dont go as planned, especially when it involves your payments. We're always working to improve how we communicate and assist our customers, and your feedback helps us do just that.If there's anything more you'd like to discuss or if we can be of further help, we're here for you and would welcome the opportunity to speak directly. You can contact us at ************** (open Monday-Friday 9am-8pm ET, Saturday 9am-6pm ET) or via email at ***********************************Review fromMOULAY B
Date: 03/25/2025
1 starMOULAY B
Date: 03/25/2025
I am writing to provide feedback regarding an issue I encountered with your communication process. After canceling my approved loan, I received an email incorrectly stating that my loan application had been denied.This inaccurate communication was both confusing and frustrating. As a customer, I expect clear and precise information, especially regarding sensitive financial matters. Receiving erroneous messages undermines confidence in your companys professionalism and reliability.I urge Wisetack to review its internal processes and ensure that accurate and consistent communication is maintained. Mistakes like this can have a significant impact on customer trust and satisfaction.I hope this feedback will be taken seriously and lead to improvements in your communication practices.Wisetack, Inc.
Date: 03/27/2025
Hello. We appreciate the feedback and have our teams looking into this to provide a better experience going forward. If you have any additional questions, please reach out to our support team at ********************************** or ************ so we can help!Review fromJames M
Date: 01/30/2025
1 starJames M
Date: 01/30/2025
Wisetack appears to use the, "RULE OF 78's", which to my knowledge requires all interest to be paid on their loans before applying payments to the principal. THIS IS A REAL RIP OFF TACTIC THAT I HAVEN'T SEEN IN OVER 20 YEARS! THEY APPLY EARLY PAYMENTS TO INTEREST, RATHER THAN THE PRINICPAL LOAN AMOUNT. THIS SHOULD BE ILLEGAL!Wisetack, Inc.
Date: 01/31/2025
Thank you for reaching out with your concern. We want to clarify that this is a simple interest loan, which means that interest accrues daily on the unpaid principal balance. Payments made are applied to first accrued interest, then to your unpaid principal balance in accordance with your loan agreement. Please refer to your loan agreement for details and it can be accessed on the borrower portal at **********************************************. If you have any specific questions or concerns regarding your loan, please feel free to contact us.Review fromKelly H
Date: 12/04/2024
5 starsKelly H
Date: 12/04/2024
It's rare to find spy services like hackerspytech at gm a il c om with such a good heart who's ready to help you out. This dude is a rare gem, I hope it's a miracle that announces a new bypassing path, not the last goodbye to. Thank you for being with me with good skills from my tears until now...Wisetack, Inc.
Date: 12/11/2024
Thank you for your review, but it seems like the review might be for a different company.Review fromLisa C
Date: 10/25/2024
1 starLisa C
Date: 10/25/2024
THEIR STATEMENTS ARE PROOF OF THE THIEVERY THEY ARE TRYING TO COMMIT!BUT AFTER PAYING OFF A 3 YEAR LOAN IN 1 YEAR, OVERPAID BY ***** AND THEY ARE TRYING TO CLAIM I OWE *****!!????????Wisetack, Inc.
Date: 10/28/2024
Hello. Thanks for bringing up this concern. Our payments team was able to look into the issue and resolve it for you. If you have additional questions or concerns, please contact our payments team at **************************************** or ************ so we can help.Review fromJason H
Date: 09/26/2024
1 starJason H
Date: 09/26/2024
I was billed twice in the same month. Apparently this happens a lot with this company. I tried to get a payment reversal, calling three times. Every time the customer service representative said it was going to be refunded to my bank account that day. Im still waiting!?Wisetack, Inc.
Date: 10/04/2024
Hello. We would love to take a closer look at what is happening. Please reach out to our payments team at **************************************** or ************ so we can help.Review fromCody L
Date: 04/15/2024
1 starCody L
Date: 04/15/2024
Twice they have charged me while I have had more than enough money to cover the payment. Twice they have sent me emails saying my payments have failed to process. Called, was told that I was good. Now I have a statement that shows they charged me twice, and are going to charge me double next month to cover the "failed payments." These people either are so inept, they cannot process payments, or they are stealing. Calling again today provided no help. I sent them screenshots to show what i was seeing on my end, and they continued to tell me I was wrong. Run away from wisetackWisetack, Inc.
Date: 04/16/2024
Dear ******************,Thank you for your feedback on your experience. It is not the experience we want to create for our customers. The *** payment on your account was initially rejected by your bank, and when the payment was reattempted a few days later, it was once again rejected. Our lending partner Citizens Pay confirmed they have been in touch with you for the next steps to correct the issue with your bank. Feel free to contact them directly if you have further questions: ****************.We apologize for any inconvenience this may have caused you. Thank you,The Wisetack teamReview fromSue M
Date: 03/30/2024
1 starSue M
Date: 03/30/2024
Unfortunately, Wisetack did not make the cut for what I consider reputable loan company to do business with . Originally requested 0% - 3 months -$2900 , ignored my request slapped 8.9 % . Tried to lock in 8.9% to pay off in 1 month on 3 month contract , they shot it up to 26.9% . Outrageous! The cust svc were nice yet have no access to discuss rates , they blamed ****** Resurfacing for APR rate . I had just secured 0% with synchrony bank. Overall , they are less than honest with their rates . I then canceled my request. Paid cash for my floors and was relieved to never do business with Wisetack ever. May I say never pay an APR over O % to a loan company who uses such sneaky rate application .Wisetack, Inc.
Date: 04/15/2024
Dear *****************,Thank you for your feedback on your experience.We apologize if the information you received during your application process or subsequent contacts with Customer Support was confusing or lacking clarity. Rates are not guaranteed and will vary, depending on your credit profile. An applicant cannot request 0% financing options, rather, they have to qualify for this rate. Additionally, although the prequalification process will attempt to provide you with an estimate of possible financing options that might be available to you, the final decision and offers will be dependent on your full application and our ************* determination of your eligibility for financing. We apologize for any inconvenience this may have caused you. Thank you,The Wisetack team
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