Complaints

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• Initial Complaint

  Date:06/02/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am doing research about misleading games using unity engine. All of these games promised players free PayPal rewards after playing and watching countless videos .they got no intentions to pay anyone .I will tell you how this work .they collect small amount of money from advertisement agency.in order to make millions they falsely "hire"millions of unpaid workers from around the world to do a job for them .Slave labor.Because of that little money became a huge amount of profits .They do not plan to pay anybody .If unity stand behind their games and their good name ,they should periodically check their product .I think this is fraud of high caliber and somebody got to stop this .Everybody who was scam by unity games should stop playing those fake games and unite to fight back .As for unity if you do not know how your games are used ,wake up .Please proof to me that I am wrong .

  Business Response

  Date: 06/06/2022

  Hi there,

  Thank you for reporting this to us.

  My apologies for any disappointment caused here. To make you aware, Unity Technologies provides tools for content creators to develop, operate, and monetize their games and applications.
   
  Beyond making these development tools available to the market, Unity Technologies has no affiliation with the creator of these games and does not otherwise own or control the development or operation. As such, we are not able to assist with this issue.
   
  However, I understand your confusion because this game was most likely created using the free version of our game engine. Our logo would have appeared on start-up (also known as a splash-screen).
   
  We would recommend contacting the platform or develop on which the game is distributed. Contact information is typically found within the application's settings or on the relevant app store page. Additionally, if you believe that the game engages in fraudulent behaviour, it may also be helpful to contact the distribution platform from which you acquired the game (for example, the Apple App Store or the ****** Play Store) to alert them of the fraud.
   
  My apologies I cannot be of any immediate assistance on this occasion; however, I hope the above information will help you resolve the issues you are experiencing.

  Best,

  Unity Technologies