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Business Profile

Tax Consultant

FlyFin

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Consultant.

Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Hung N

    Date: 11/15/2024

    I DON"T WANT TO USE AN APP TO FINISH MY TAX RETURN YOU SCUM. WHERE IS THE CANCEL OPTION? DO NOT CHARGE MY CARD!!!! WHERE IS THE CANCEL OPTION YOU SCUM.

  • Marcela B

    Date: 04/15/2024

    Needs to be shut down for deceptive services and stealing data. No way to delete their access after you sign up. Absolute scamming crooks. Do not give them anything. Im contacting ******

  • Paul A

    Date: 02/29/2024

    They don't offer any way to access your data or close your account. This is just a platform where they take your data and sell you their services. Their lack of transparency about their product and lack of customer support shows them to be a scam.

  • Blake B

    Date: 06/25/2023

    FLYFIN has the SCAMIEST trial system I have EVER seen. My trial was NOT cancelled as intended and I am being charged $192. They have NO PHONE NUMBER WHATSOEVER TO CALL, but instead access to all of my bank account information and credit cards. I have written their support and will update this complaint with their resolution. UNACCEPTABLE.

    FlyFin

    Date: 07/21/2023

    Dear *****,We apologize for the inconvenience and we understand your frustration.Upon investigation, we found that you had a 7-day free trial, and we attempted to charge you on the 8th day as per our Terms and Conditions. However, the payment was not successful, and your plan has been "canceled", which implies- No payment has been or will ever be deducted.Also, we understand the importance of multiple support channels. If our current capabilities haven't met your expectations, our dedicated support team is available at ********************************** to assist you. We prioritize transparency and aim to save you money & not the other way around.Best Regards,Team FlyFin

  • Demetrius P

    Date: 04/26/2023

    Charged me the wrong amount for their $7 per month subscription fee. Ended up charging me $84 and refused to give me my money back.

    FlyFin

    Date: 07/25/2023

    Dear *********,We apologize for any confusion regarding the charge you experienced. Our Basic plan is billed annually at $84 for the entire year, equivalent to $7 per month.Upon investigation, we discovered that you activated a free trial on March 9 and attempted to use a paid service (which was not included in the trial) on the same day, which resulted in a full $84 charge. On May 9, we processed your request for a refund after you canceled your plan. We would like to assure you that our team promptly addressed your concern and the full amount of $84 was successfully refunded to your account.We appreciate your satisfaction and the trust you have placed in our service. Your feedback is important to us as it helps us improve our processes and avoid similar situations in the future.Best Regards,FlyFin

FlyFin is NOT a BBB Accredited Business.

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