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Business Profile

Moving Companies

Crown Worldwide Moving & Storage, LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Crown Worldwide Moving & Storage, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Crown Worldwide Moving & Storage, LLC has 4 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/03/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In April of 2022, i engaged Crown to facilitate a move from *******, to ******, ********, via sea transport container. I advanced Crown $70,000.00 (USD) between 5/22 & 9/23. In 2/24 due to import tax concerns, I told Crown the move was aborted. I requested a balance & deliver out quote. On 4/15/24, I was making arrangements with my bank to prepare a wire of monies owed the storage company. Due to the large amount of the wire, just under 98k, my banker advised a Bank Check would be the best. I texted ******************* (hereinafter **************) to obtain payee information for the Bank Check. ************** advised in a text message that Crown [had] paid all this money for you in advance, and that I needed to reimburse Crown, or ************* would have to get our legal department involved Once advised by ************** that Crown had advanced monies on my behalf, and that subsequent funds were to be paid to Crown directly, I contacted my bank to continue preparations for payment. Again, the bank advised me, due to amount being paid to a party who is not in possession of my property, that I confirm, with receipt proof, the exact dollar amounts which had been advanced to the storage company on my behalf by Crown, for which they are seeking reimbursement. I texted Crown, requesting receipts for all monies previously advanced to the storage company on my behalf. I did not receive this proof. To present, Crown has not provided receipts of payments advanced to the storage facility on my behalf, I sought counsel to ensure that Crown, nor the storage facility attempt to auction my property Ive been seeking these records since 15 April, may attorney wrote them on 5/7 and again 5/29. Their legal department has not replied to the emails. As they delay, its another 8k every month. When someone says they advanced money on your behalf and are seeking reimbursement. Its standard procedure to provide receipts of monies advanced. Current balance is over $106,000.

    Crown Worldwide Moving & Storage, LLC is NOT a BBB Accredited Business.

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