Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fuel Injection Parts

InjectorsDirect.com

Reviews

Customer Review Ratings

4.72/5 stars

Average of 159 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAl S

    Date: 12/09/2022

    5 stars

    Al S

    Date: 12/09/2022

    Outstanding support and product. Superb customer service. Fast Shipping and carefully packaged. Thanks

    InjectorsDirect.com

    Date: 12/10/2022

    Thanks for taking the time to share your experience Al, we appreciate it! Please let us know if we can help you with anything else in the future.
  • Review fromHoward R

    Date: 11/13/2022

    5 stars

    Howard R

    Date: 11/13/2022

    Outstanding company this was my second order with them they take the time to explain all the options and products you inquire about instead of just a list of items that you have to pick from on your own. They don't just sell and forget. like so many companies do. I recommend this company to anyone who needs a quality product at a good price.

    InjectorsDirect.com

    Date: 11/14/2022

    Thank you H***** for taking the time to post about your experience with our company. If you need anything in the future, please do not hesitate to contact us!
  • Review fromJason S

    Date: 11/02/2022

    5 stars
    Courteous & knowledgeable service. They walked me through what they offer & suggested what sounded like a good fit for my truck needs. I installed the injector package myself & everything was perfect!! Truck runs great. I will use this company for anything my future needs may be.
  • Review fromRobert P

    Date: 10/30/2022

    5 stars

    Robert P

    Date: 10/30/2022

    Great service fast shipping. Had problems with truck after installing new injectors problem was with contamination wasn't their problem but went out of their way to help me cleaned injectors an tested for me had to replace one at my expense was ok with that. Great people to deal with will again if need any fuel repair parts

    InjectorsDirect.com

    Date: 10/31/2022

    R*****, it was a pleasure working with you! Thank you for giving us the opportunity to help get you back on the road. If you need anything in the future, please feel free to contact us!
  • Review fromMandy S

    Date: 10/25/2022

    4 stars

    Mandy S

    Date: 10/25/2022

    Customer service was A plus with ordering and answering all of my questions. Shipping was fast . Hoping the injectors will do the job and get our dodge back on the road.Will definitely recommend and use in the future.

    InjectorsDirect.com

    Date: 10/25/2022

    Thank you M**** ! We appreciate your business, and if you need anything in the future please feel free to reach out!
  • Review fromBonnie W

    Date: 10/24/2022

    5 stars

    Bonnie W

    Date: 10/24/2022

    Injectors arrived on time. Engine is running good and smooth. Thank you. They did everything they said they would do. Great experience, will definitely recommend this company.

    InjectorsDirect.com

    Date: 10/24/2022

    Thank you B***** for taking the time to post about you experience with us, it is truly appreciated. If you need anything in the future please let us know!
  • Review fromJames M

    Date: 10/14/2022

    3 stars

    James M

    Date: 10/14/2022

    Everything was great except the fact that if you return anything to them AKA 2300.00 worth of injectors that were never even taken out of the shipping boxes they charge a 15% restock fee. Which translates to 300 and some odd bucks to take a product out of a carboard box and put it back in a shelf.

    InjectorsDirect.com

    Date: 10/18/2022

    Hi J****- We're sorry to hear that you aren't satisfied with our return policy. The policy is clearly advertised on our website for review prior to ordering & you acknowledged the policy when placing your order online. A restocking fee is standard in the auto parts industry & our customer friendly policy does include multiple options to avoid the restocking fee altogether. According to our records you have not returned anything to us & therefore have not been charged a restocking fee. If you would like to return parts and would like to avoid the restocking fee please feel free to contact us directly at 1-800-500-0980 or [email protected] to discuss the options.
  • Review fromMarc R

    Date: 09/13/2022

    5 stars
    I like these guys. They make the core return process clearly understandable AND EASY! THANKS !
  • Review fromJoe B

    Date: 09/09/2022

    5 stars

    Joe B

    Date: 09/09/2022

    Fast and efficient, the 50 over injectors and fuel rail,all arrived in timely fashion. Their response to receiving the cores was fast as the order thank you.

    InjectorsDirect.com

    Date: 09/09/2022

    Thanks for your order & feedback J**, we’re glad to hear your parts arrived promptly!
  • Review fromKathi E

    Date: 09/05/2022

    5 stars

    Kathi E

    Date: 09/05/2022

    Outstanding company and quality injectors. Shipping was extremely fast and very fair prices. Will definitely order from them again.

    InjectorsDirect.com

    Date: 09/06/2022

    Thanks for your order and feedback K****, we’re glad to hear your experience was a positive one and look forward to helping you again in the future!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.