Reviews

This profile includes reviews for Precision Overhead Garage Door Service's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Precision Overhead Garage Door Service has 2 locations, listed below.

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  Precision Overhead Garage Door Service

  3940 Broad St Ste 7 San Luis Obispo, CA 93401-7017

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  Precision Overhead Garage Door Service

  1231 N Patt St Anaheim, CA 92801-2550

Review Details

• Review fromAnne F

  Date: 05/01/2025

  1 star
  Terrible. Overcharged for all parts especially motor. $1950!!!! Half way through the job Tom from Romania tells me I need a new motor. Now I’m stuck. Have to finish the job ( it’s now 6 pm) Thanks for taking advantage of me. You are despicable and you really owe me money.

• Review fromRobert W

  Date: 06/24/2024

  5 stars
  Bishop was professional and on time. Great prices and service. Knowledgeable of the problem and corrected the problem quickly and efficiently and answers all questions pertaining to the repair.

• Review fromAnna M

  Date: 06/13/2024

  5 stars
  John H******* - was Awesome! Detail on explanation and very professional!
  We are very happy and will keep his name for future and keep referring him and company Precision

• Review fromnina s

  Date: 10/05/2023

  1 star
  The most outrageous service ever. Pure nightmare customer service. We called them in to install a lock mode on our door due to break ins in our neighborhood. Young probably inexperienced tech came in, and said we have to change everything for almost $2000. sadly I expected it and things were installed. Once left realized the lock doesn't work. The tech came again and after 2 hrs he said he doesn't why and he has to talk to his boss. Nobody called. I called them two more times. then another tech Noha called and said the lock mode can't disable the outside keypad! Translation: they lied to me since that was the main reason I went with their brand new pricy system. I called liftmaster ( did Precision garage door job) and liftmaster told me they have to install a master keypad. I called/texted them again 2 more times. the tech scheduled for 9/22/ but an hr before the apt he called and said he didn't know and nobody ordered the part! He told me someone will reach out to me. Nobody did. I called twice more for them to come and finish the job and nothing yet. I am reporting them to california department of consumer affairs next. Do NOT use this company. Their prices are outrageous and this is not a name to trust.

• Review fromNuno D

  Date: 09/12/2023

  1 star
  Although the technician was professional and knowledgeable, the pricing is very misleading. I had a broken spring and the pricing of the spring included labor. I am ok with that. The technician informs me that my torsion bar bearing is showing signs of wear and should be replaced. I was quoted $80, which includes labor. Anyone can find a bearing for $10 or less. There is NO inherent labor associated with changing out the bearing when the spring is replaced. The bearing must come out and either the same one or a new one goes back in. Charging labor which balloons the bearing to $80 is dishonest and misleading. I can say the same thing about the cables. A pair of cables can be purchased for $20. I was quoted $220. There is absolutely minimum of additional work when replacing the springs already. Often times, the existing cable has to be reassembled. A quote of $90 was given to reprogram my garage door opener. I did it myself in less that one minute. The slogan of "Precision Door service a name you can trust" is far from the truth. I was in a bind due to my cars being stuck in my garage and not having a spring handy. If I have learned anything from this experience is to stay away from this company and have an extra spring or two handy (the replacement job is fairly simple) and do it yourself or hire a handy man. All I agreed to with the spring replacement job was the spring and the bearing. I regret agreeing to the bearing replacement as this item was way overpriced. In summary, this company's pricing structure is very disingenuous and misleading. I suspect the techs are trained to upsell knowing full well that pricing is bloated and they can't do anything about it. Shame on this company for likely upselling to many unsuspecting folks, many of whom may have a limited or fixed income.