Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/04/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was registering a domain name that was available and not taken, paid for a year (through Go **********). Some how, DYNADOT intercepted my order and now is the registered owner of the domain name that I created. Long story on how I discovered this. Tried to contact them per the phone number listed on WHOIS - goes right to an automated VM. Never received a call back. Created an account to chat with someone within the company and was told it looks like someone created the same domain name as you at the same exact time. Would not provide a phone number so that I can actually talk with someone. This company - I dare call it that- is so fraudulent and a total scam! I want my domain name back! DYNADOT is trying to sell my domain name!

  

  Business Response

  Date: 07/06/2025

  Hello,
  
  Thank you for reaching out. We understand how frustrating it can be to encounter issues during the domain registration process.

  
  However, to clarify, Dynadot is a domain registrar and not the registered name holder of the domain in question. We do not intercept domain purchases or "take" domain names from other registrars. If the domain was registered through another platform such as GoDaddy, and you experienced an issue completing that order, we recommend contacting ******** support team directly to investigate what may have occurred on their side.

  
  Its important to note that domain names are registered on a first-come, first-served basis. Occasionally, if two parties attempt to register the same domain at the same time through different registrars, the registration will only succeed with the party whose order is processed first by the central registry. This is not something Dynadotor any registrarcan control or override after the fact.

  
  We understand this situation has caused frustration, but please be assured that Dynadot operates as a legitimate and *****-accredited registrar. If you believe a domain registered through Dynadot is involved in fraudulent or abusive activity, you are welcome to file a report through our abuse page at *************************************************** and our team will investigate accordingly.

  
  Kind Regards,

  Anya Glass

  Team Dynadot

• Initial Complaint

  Date:05/14/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Subject: Request to Investigate and Shut Down Fraudulent Crypto Website ************* Complaint Summary:I am filing a complaint against the fraudulent website ************* for engaging in a cryptocurrency scam known as pig butchering. I was manipulated into transferring a significant amount of funds to this platform under false pretenses. After depositing the funds, I have been unable to withdraw any amount from my account. The platform has effectively locked my funds and moved them without my consent to a private wallet addressclear evidence of theft and fraud.Details of the Incident:Scam Type: Cryptocurrency fraud / Pig butchering scam Website: ********************* Nature of Fraud: Funds transferred to the platform cannot be withdrawn; assets were moved to an unknown wallet without ****************** of Incident: May 7, 2025 The domain ************* is registered under ************************* c/o Dynadot. This registrant service is associated with ***** **********, VP of Operations at Dynadot LLC, who is/was listed as an officer of *************************. I believe this association raises serious concerns about the role of Dynadot LLC in facilitating and protecting scam operations through its domain hosting services.Action Requested:I request the immediate shutdown of ************* to prevent further victims from being defrauded.I urge the BBB to investigate Dynadot LLC and ************************* for their involvement in supporting fraudulent websites through domain services and privacy protection.I request that Dynadot LLCs standing with the BBB be reviewed and potentially discredited due to their association with and failure to act against a known scam operation.I am submitting this complaint to bring awareness to this issue and to seek redress. I am prepared to provide further documentation or evidence if required.Sincerely,******* ****

  

  Business Response

  Date: 05/15/2025

  Hello,

  We actually have taken action regarding *************. You can confirm this by doing a Whois lookup on the domain where you will see:
     Domain Status: clientHold ********************************
  
  If you have an issue like this with a domain registered with Dynadot in the future, please report it to us directly, here:

  ***************************************************

  Best Regards,

  Anya Glass

  Dynadot Abuse Team

• Initial Complaint

  Date:04/13/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On April 10, 2025, Dynadot, LLC disabled my domain, ************, claiming it hosted a phishing page, violating their Service Agreement (Part 1, Section 7). I was not informed of this issue prior to disablement. I contacted Dynadot on April 10 and 11, requesting specifics about the alleged phishing content and offering to remove any violating material. On April 12, they responded, stating the domain was permanently disabled based on a URL (*********************) and attached screenshots and a VirusTotal scan. They refused to provide further details, allow an appeal, or permit domain transfer, citing their terms.I believe my site is legitimate, partnered with ****** since 2022, with downloads sourced from APKpure per their guidelines. ****** provided a referral link, indicating approval, and I received no complaints from them. The disablement has caused significant loss of traffic and business. Dynadots lack of transparency and refusal to reconsider or allow transfer has been unfair. I paid for the domain registration, but the dispute is about restoring access, not a refund. Dynadot has not attempted to resolve this beyond their final decision. I seek restoration of my domain or permission to transfer it to another registrar to preserve my ************* number: ddcn:6MJ7v8P7n7l7Pf:ddcn.

  

  Business Response

  Date: 04/14/2025

  Hello,

   

  Your website, hosted on ************, was found to be offering malicious downloads impersonating the Free Fire game by Garena - ************************. This was explained at the time of the takedown. As the brand being spoofed is reflected in the domain name you registered, we deemed this malicious phishing and denied your request to reactivate.
  
  Our Terms of Use allow us to take this action - *************************************************** - as we do not allow our services to be used for fraud, phishing, malware, etc...

  7.3    Unless otherwise stated herein, Dynadot may, in its sole and absolute discretion:
      a)    Refuse to provide or cease providing any Service or portion thereof;
      b)    Refuse to affect any transaction on Your account;
      c)    Delete, suspend, cancel, terminate, or otherwise interrupt any Service and/or Your account where such Service or account is used in connection with a morally objectionable activity, including but not limited to spam, fraud, illegal activity, defamation, slander, harassment, obscenity, profanity, indecency, deceptive practices, tortuous behavior, racism, bigotry, hatred, vulgarity, invasion of privacy, impersonation, intellectual property infringement, trademark infringement, copyright infringement, counterfeiting, piracy, unsolicited bulk e-mailing, phishing, pharming use of botnets, malware, any harm or threat of harm to a third party or to Dynadot, any activity contrary to applicable law and any activity or material deemed objectionable by Dynadot, in its absolute and sole discretion ("Objectionable Use Activity");
      d)    Delete, suspend, cancel, terminate, or otherwise interrupt any Service and/or Your account while investigating whether Your account is used in connection with any Objectionable Use Activity; and,
      e)    Treat any Objectionable Use Activity as a termination of this Agreement and deny any request for account credit and/or refund.

   

  Regards,

  Anya Glass

  Dynadot Complaints Team
  
  
  

  Customer Answer

  Date: 04/14/2025

   
  Complaint: 23198003
  
  I am rejecting this response because:
  
  Sincerely,
  
  ****** ******

   

  Dear Anya ***** and Dynadot Complaints Team,
  Thank you for your message regarding the takedown of my website hosted on ************. I respectfully disagree with the assessment that my website was offering malicious downloads and would like to provide clarification to resolve this matter.

  
  Firstly, my website does not host any malicious downloads. The download source for the Free Fire game on our site is APKPure, a widely recognized and safe platform for APK files. If there was an issue, it may be related to advertisements displayed on the site, which are not under our direct control and could have been mistakenly flagged. Furthermore, I believe no real inspection of the downloaded content was conducted, and the decision to disable the domain appears to have been 100% random. I would appreciate specific details on what prompted the takedown, as no explanation was provided to me prior to the domain being disabled.

  
  Additionally, regarding the domain name ************, Garena, the developer of Free Fire, is aware of our website. They have engaged with us on occasion, and we have operated transparently with their knowledge. This suggests our use of the domain was not intended to deceive or phish users.

  
  I was surprised to find the domain disabled without prior notice or an opportunity to address any concerns. I have reached out to find a better solution that works for both parties. At this time, my primary request is for the option to transfer my domain (************) to another registrar, rather than reactivating it under Dynadot. I believe this would be a fair resolution, allowing me to maintain ownership of the domain while addressing your concerns about its use on your platform.

• Initial Complaint

  Date:04/07/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a compliance notice from their team. I have responded with all the information that was required and have been very responsive in communication with whatever they need. Please keep in mind, my domain has been live for over 12 months now without any issues and all of a sudden my domain was locked and is being held ********** domain has been disabled and on hold without any cause/notice. We have invested a significant amount of resources and time in developing the asset, and due to the locking of our website, it is currently unresponsive. As a result, with every passing minute, the website is losing rankings and performance metrics. They only have a generic complaints email and no dedicated support. There is a massive lack of support in resolving the matter from their end. It has been very frustrating so far.If they are not willing to help resolve the matter, I expect them to allow me to take my domain to another registrar. I will be happy to take my business elsewhere who are more customercentric.

  

  Business Response

  Date: 04/20/2025

  Hello,

  Thank you for the opportunity to respond.

  Dynadot is an *****-accredited domain registrar and follows established policies and industry standards to investigate and address reports of abuse. The domain referenced in this complaint was placed on hold following a manual review by our compliance team, based on credible concerns related to misuse of the domain name itself. This was not the first instance of such issues associated with this account.

  We took this action in accordance with our Terms of Service and Acceptable Use Policy, both of which prohibit deceptive or malicious activity, including the use of domain names that may mislead the public or violate intellectual property rights. The registrant was contacted and given the opportunity to respond prior to the domain being suspended.

  Given the nature of the abuse and the risks associated with allowing the domain to propagate, the domain is not eligible for transfer at this time. We have a responsibility to prevent harmful use of our services, and we take that responsibility seriously.

  We understand that losing access to a domain can be frustrating, but we also must balance that with the need to protect users and uphold our obligations to the wider internet ecosystem.

  Best Regards,

  Anya Glass

  Dynadot Abuse Team

  Customer Answer

  Date: 04/23/2025

   
  Complaint: 23172541
  
  We dispute the unjustified suspension of our domain and demand its immediate reinstatement or release for transfer, as required by ***** policies. Your claims of "phishing" and "misuse" are factually baseless, and Dynadots refusal to communicate or provide due process constitutes a breach of your obligations as a registrar.
  
  You referenced a prior issue with our account, which was fully resolved after we provided exhaustive evidence of our legitimate business operations. At that time, Dynadot acknowledged the validity of our documentation, including invoices, and clear disclosures on our website.
  
  The current suspension is entirely unrelated to the prior matter, and you have provided no substantiated justification for imposing a domain hold. This arbitrary action disregards the evidence already accepted by Dynadot in the past.
  
  Your claim that we were "given the opportunity to respond" is misleading. We initiated communication within 2 hours of your initial notice, yet Dynadot took 20 hours to responda delay that caused severe harm to our websites functionality and search ranking. Since then, Dynadot has unilaterally shut down all communication channels, ignoring our repeated attempts to resolve this issue. This violates ****** requirements for fair and transparent dispute resolution.
  
  Your phishing accusation is demonstrably false:
  - We do not collect user data (personal, financial, or otherwise).
  - Our homepage explicitly disclaims affiliation with the vendor.
  - There is no deceptive or misleading contentour services are transparent and lawful.
  Moreover, your refusal to release the domain for transfer violates ICANNs Transfer Policy (Section I.B.2), which prohibits registrars from denying transfers based solely on abuse claims without a court order, UDRP action, or equivalent legal ruling. No such ruling exists. Dynadots actions are therefore in direct violation of ***** policy, and we demand immediate compliance.
  
  We insist on the following:
  - Immediate reinstatement of the domain, or
  - Release of the domain for transfer without further delay, per ****** policies.
  
  This is not merely an inconvenienceit is material harm to our business, and we will not tolerate Dynadots disregard for due process or ICANN regulations. Provide a substantive response with a resolution path.
  
  Sincerely,
  
  *** *****

• Initial Complaint

  Date:02/19/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 02/14/2025 I set up accounts at ******************** for several clients so I could move domain names in my account to a new account for them There was a problem with setting up the account so I sent an email describing the problem I encountered."I created several accounts tonight for clients with the objective of pushing domain names from my bushprisby account to each new account. No Verification emails were sent. They aren't in my SPAM folder either. I received no emails for the accounts when, after I submitted the sign up form, a message said a Verification email has been sent. There were no error messages presented. Can you do something about this?"I didn't get a response. A Verification email is required to actually begin to use the account. The website states "Send an EmailEmail us and our knowledgeable support team will get back to you. Response time: 8-9 Hours"Although today in a "chat" session ***** said an email was sent, I've no record of it. He wouldn' resend it, telling me instead to send another email. I did, but this is not acceptable support. I'm wasting time dealing with the issue. I thought finding the phone numbers at BBB would be helpful but they were not - an automated message says they're no longer offering phone support.What I need, besides "CONTACT FROM THE BUSINESS", is to get Verification emails when I need them, and if for ANY reason they're not sent OR received, I need a reasonable solution provided in a reasonable amount of time. I am willing to wait their "8-9 hours" if I have to, but currently all I am getting is a run around without explanations or solutions.

  

  Business Response

  Date: 02/20/2025

  Hello,
  I'd like to offer my sincere apologies for the inconvenience caused here. The support you received is not up to our standards.

  
  I'm not sure why you aren't receiving the Verify your account email messages for these new accounts, but we can definitely skip that process for a long-time customer in good standing.

  
  You should be able to login to all accounts now. If you have any trouble, please reply to ************************************* and reference case number ddcn:9V8t6uM7q6kB8N:ddcn in the body of your message.
  
  Thank you.
  
  Kind Regards,
  Anya Glass
  Dynadot Complaints Team

  
  

  Customer Answer

  Date: 02/20/2025

   
  Complaint: 22963750
  
  I am rejecting this response because: I was NOT able to access the accounts cfarrow, shorowitz, and ********. I did send an email to ************************************* as well. I'm just wanting to get the jobs done that I need to get done for my clients.
  
  Sincerely,
  
  **** ******

  

  Business Response

  Date: 02/23/2025

  Hello,

   

  The issue was addressed for all named accounts on our end. I have double-checked them all and found no errors. If you are seeing the same verification email error message, you likely have the page cached on your browser, device, or with your ISP. Please try again from a new device or location. Your local cache will clear itself in time.

  Kind Regards,

  Anya Glass

  Dynadot Complaints Team

  Customer Answer

  Date: 02/24/2025

   
  Complaint: 22963750
  
  I am rejecting this response because: It is the same "cache" issue response they have provided previously. I have provided details about my log in issues and they have failed to correct them, which should be a relatively easy thing to do. Maybe someone has told someone else the problem was corrected but hasn't been? Unfortunately I have to continue working through this problem - I reject the idea the problem is either on my end or somehow related to my internet provider as I have no problems at all logging into Dynadot accounts, or countless other websites, etc.
  

  And the whole issue appears to be - an account is set up and associated with an email address and the business needs to verify it's a "real" email address. I understand that, I do that myself on websites I have built. But once you've received numerous emails from the same email address and corresponded back and forth, the email address is clearly "OK." If one of my clients had a verification issue it would take but a quick look at the database to see that the correct code was associated with their account. I do not see why this is taking so long to resolve but I'm sorry, as of this morning the ndalzell account is inaccessible and so this issue is unresolved.
  
  Sincerely,
  
  **** ******

  Customer Answer

  Date: 02/24/2025

   
  Complaint: 22963750
  
  I am rejecting this response because:

   

  I am rejecting this response because: It is the same "cache" issue response they have provided previously. I have provided details about my log in issues and they have failed to correct them, which should be a relatively easy thing to do. Maybe someone has told someone else the problem was corrected but hasn't been? Unfortunately I have to continue working through this problem - I reject the idea the problem is either on my end or somehow related to my internet provider as I have no problems at all logging into Dynadot accounts, or countless other websites, etc.
  

  And the whole issue appears to be - an account is set up and associated with an email address and the business needs to verify it's a "real" email address. I understand that, I do that myself on websites I have built. But once you've received numerous emails from the same email address and corresponded back and forth, the email address is clearly "OK." If one of my clients had a verification issue it would take but a quick look at the database to see that the correct code was associated with their account. I do not see why this is taking so long to resolve but I'm sorry, as of this morning the ndalzell account is inaccessible and so this issue is unresolved.
  
  Sincerely,
  
  **** ******

  
  
  Sincerely,
  
  **** ******

• Initial Complaint

  Date:01/22/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I repeatedly have reported phishing (posing as amazon) ***S "*********************************" and "*********************************". I looked up the icann information and Dynadot is the registrar that maintains those ***s. Other than auto-replies, I have received no confirmation that the issue is being addressed. These ***s should be taken down IMMEDIATELY and Dynadot held responsible for not being proactive about abuse reports. I have sent MULTIPLE reports over MONTHS for these ***s using their email and webpage form and yet the *** has not been removed from their registrar. Personally, I believe this indicates they're complicit with many of the nefarious activities run through their registrar because they have not done anything to resolve the issue and protect their registrar. If there was an easy way to ban their contributions to DNS I would. They have been the worst violator in regards to phishing addresses on their registrar by a long shot and I'm sick of being ignored by them.

  

  Business Response

  Date: 01/23/2025

  Hello,

  Thank you for reaching out. We have not received any official complaints for the domains *************, *************. To submit an official complaint, please use our webform here:
  ***************************************************

  This process is indicated in our response to emails sent to our abuse contact:

   

  "Thank you for contacting the abuse team at Dynadot. We take all abuse seriously.
  
  
  Please note that we do not accept, nor monitor, abuse reports via email, and we do require a formal complaint to be submitted via our webform.
  
  
  To submit an official complaint, please visit our reporting page here:
  
  
  ***************************************************"

   

  All submitted complaints will be confirmed, and addressed in a timely manner. 

   

  Best Regards,
  Anya Glass

  Dynadot Abuse Team

  Customer Answer

  Date: 01/23/2025

   
  Complaint: 22843866
  
  I am rejecting this response because: I have made multiple complaints/abuse reports and your response is either impossible or intentionally avoiding the issue. Your "abuse report" page might be broken or malfunctioning if you claim you "cannot find it". Attached is  a screen shot I received from one of the reports using your webpage. If you "cannot find the complain" then you need to revise your system. 
  
  You are still on the hook to bring those webpages to your abuse team and evaluate removing them because obviously (intentionally or not) it seems you're ignoring or hiding responses to both the ********************************** email and *************************************************** since my multiple requests are "missing". Since these are not effective ways to communicate with you, I implore you to investigate the abuse as part of this complaint. Additionally, you're now on the hook for improving communication with your abuse team since you have now acknowledged that my complaints went unheard.
  
  With concern,
  
  Kayla To

• Initial Complaint

  Date:01/03/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  So I sent 2 reports of a user who is using your domain services to send massive amounts of spam. I forwarded the full email headers the original email and screenshots of the user in question. I have gotten nothing but the runaround how I need to te submit this that which I had already done and deleted the email I received from the user using your domain services. The case number is ddcn:7g8j6y9M6lZ9P3:ddcn The other one is ddcn:8D36c6ED8Z8H6z:ddcn I am tired of getting the runaround and the user in question needs to be handled. The last email I received from your support team was re-submit the info again

  

  Business Response

  Date: 01/15/2025

  Hello,

  I looked into the case numbers you provided and neither correspond to a Spam complaint. As registrar, and not email provider, we do need the complaint to be submitted under the correct type so we have the information needed to investigate. While I am sorry for the frustration you are feeling, we can only ask that you submit again:
  
  ***************************************************

  Best Regards,
  Anya Glass

  Dynadot Abuse Team
  

   

  Customer Answer

  Date: 01/15/2025

   
  Complaint: 22765751
  
  I am rejecting this response because:
  
  its been submitted numerous times in every way asked. Stuff like this shouldnt be happening and people who abuse your services shouldnt be allowed to continue even after providing every single piece of proof requested by your team. I dont have the original email anymore I blocked the user and deleted the email that was originally sent. 
  Sincerely,
  
  **** ********

• Initial Complaint

  Date:07/27/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  RE: Previous BBB complaint #******** from 8/1/2023 against Dynadot,LLC ******************************************* Please add this archived complaint to this one. - Date of Transaction: 5/2/2019 - *** paid: $59.99 (Life-time membership)- What the business commited to provide: Life-time license Key and usage of Savegame Wizard for PS4 ************* was moved to "expired" status last year 8/1/2023. Filed BBB complaint #********. Company removed expiration from license. Now, 1 year later company has revoked license and app no longer works. Again. This is terrible business practices. - Has the business tried to resolve the matter?: They re not trust worthy apparently. Every year I should not have to file a complaint when I have paid for a life-time membership. - Save game wizard for PS4 *** previously advertised they would provide buyers with life-time useage and license keys for the Savegame wizard for PS4 MAX **** They have now moved to a subscription model for new users. Now, it seems, theya re attetpting to go back on a a previous agreement with buyers who funded the company in the beginning.

  

  Business Response

  Date: 07/28/2024

  Hello Mr. *******,

  Apologies for any confusion, but Dynadot *** is not now, nor have we ever been, Data ************************** As we do not sell, offer, or have access to a Life-time license Key and usage of Savegame Wizard for PS4 **** we will be unable to assist with your complaint. 

   

  Best Regards,
  Anya Glass

  Dynadot ABuse Team

• Initial Complaint

  Date:06/15/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Purchased product and never came and been getting a run around about my refund, been 3 months and nothing. This was through there halleware.com website.

  

  Business Response

  Date: 06/16/2024

  Hello *****************,

  I am sorry to hear you having trouble with a transaction made through halleware.com. Please note, Dynadot is only the domain name registrar and cannot validate or control the content posted on that site. That said, we do take all abuse seriously. If you would like to file a complaint against halleware.com, you may do so here:

  ***************************************************

  Best Regards,

  Anya Glass

  Dynadot Abuse Team
  

• Initial Complaint

  Date:05/20/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dynadot directly supports and allowes cyber squatters to extort and resell domains at exorbitant prices. Lookup JURGEN NEEM and his company super privacy service **** Both dynadot and super privacy service *** also known as ***********************, are both locationless entities based put of *********, **********. HOW INTERERESTING that the company (super privacy service ***) whom is a SERIAL domain squatter, shares near identical location of the company Dynadot. Avoid Dynadot and *********************** at all costs. They use data collection/key loggers/ domain searches to target business owners and buy their domains (sometimes days after they are searched for) to resell at ***** percent markup.I will be privately pursuing the matter and creating a full documentary on all of my findings linking *********************** to Dynadot.Don't even click on their website. Thank you.

  

  Business Response

  Date: 05/20/2024

  Complainant is asking for no response