Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Gaming

AviaGames,Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

Customer Review Ratings

1.92/5 stars

Average of 119 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAndrea D

    Date: 06/18/2023

    2 stars

    Andrea D

    Date: 06/18/2023

    They penalize you when you withdraw and any bonus cash you win they keep when you withdraw.

    AviaGames,Inc.

    Date: 06/19/2023

    Hello, thank you for contacting us. Please note that according to the Terms of Service, Bonus Cash is an in-game currency that we provided you with for entering cash matches, not to be withdrawn.

    Quoting Terms of Service:
    "6.4 Withdrawal Requests;
    If you initiate a withdrawal of funds from your Account, you will forfeit all Bonus Cash and/or other in-game items currently in your Account."

    Please contact Player Support in the app or send an email to: ********************************* We will be glad to assist. Thank you.
  • Review fromLindsay A

    Date: 06/04/2023

    1 star

    Lindsay A

    Date: 06/04/2023

    Scam. They have repeatedly stolen money from me and refuse to give it back. This needs to be stopped and shut down immediately. Already contacted the "customer service" frauds and they refuse to give me anything back. I summer even play these games

    AviaGames,Inc.

    Date: 06/05/2023

    Hello, thank you for contacting us. We are sorry for your frustration. Unfortunately, we are unable to locate any game account with current information. Please contact Player Support in the app or send an email to: ********************************* We will be glad to assist. Thank you.
  • Review fromCynthia T

    Date: 06/04/2023

    1 star

    Cynthia T

    Date: 06/04/2023

    These people just take your money when you report a problem they say oh we didn’t see any abnormalities. I played a card game in the rewards section when I choose the middle card the far right card flipped over. The middle card was 500.00. You never win they always cheat you. When I emailed customer service they never own up to their faults.

    AviaGames,Inc.

    Date: 06/05/2023

    Hello, thank you for contacting us. We are sorry for your frustration. Unfortunately, we are unable to locate any game account with current information. Please contact Player Support in the app or send an email to: ********************************* We will be glad to assist. Thank you.
  • Review fromKelly T

    Date: 05/05/2023

    1 star

    Kelly T

    Date: 05/05/2023

    Bingo Tour spoofing winners to pay you less. I have screenshots. Scam.

    AviaGames,Inc.

    Date: 05/07/2023

    Hello, thank you for contacting us. We are sorry for your frustration. Unfortunately, we are unable to locate any game account with current information. Please contact Player Support in the app or send an email to: ********************************* We will be glad to assist. Thank you.
  • Review fromJessica D

    Date: 05/03/2023

    1 star

    Jessica D

    Date: 05/03/2023

    Do not waste your money. Regardless of how much you spend they will always take it back. *** spent well over $100 and have yet to win anything.

    AviaGames,Inc.

    Date: 05/06/2023

    Hello, thank you for contacting us. We are sorry for your frustration.

    Please allow us to clarify that the app is a skill-based platform where you can compete with other players and win real cash by playing games. Even though the matchmaking system matches players with the closest game skills, the actual score and win/loss of the game are still determined by the player's actions. It's easy to understand that both players are completely unknown about the exact game situation before the game starts, but both you and your opponent have a chance to win the game. It is our goal to create a fair playing field. We would like to recommend practicing in ticket matches before entering cash matches.

    Please contact Player Support in the app or send an email to: ******************************** if there are questions. Thank you.
  • Review fromLewis S

    Date: 03/31/2023

    5 stars
    I am writing this after receiving a PayPal withdrawal within a day of requesting it. This game not only does provide actual cash outs, it gives many opportunities to play for free by earning tickets which can then be used to play cash games either directly or via redeeming them for bonus cash. The bonus cash can then be used for the entry fee for real cash games. There are many tasks and events to provide you chances to spin the prize wheels or play the scratch cards. An added plus is that your tickets and cash can be used to play other games they offer if you want to take a break from Bingo.
  • Review fromNik K

    Date: 03/31/2023

    1 star
    Dont play the cash games theyre a scam. They make it virtually impossible for you to win if you start playing well suddenly there are contestants that beat you each time and the matches arent all at the same time.
  • Review fromMechela J

    Date: 03/25/2023

    1 star
    This app does not pay out. You have to put money in only to get small incentive back. Don't get your hopes up.
  • Review fromHayden H

    Date: 03/23/2023

    5 stars
    I love playing bingo and when I seen you could when cash I decided to give it a whirl! I played and won $60. I decided to withdraw to see if there were any catches like watching ads and what not but there wasnt. Got the my deposit within 2 days into my PayPal account. I continued to play and win. My last withdraw was $389 and was sent straight to my PayPal account within 2 days. Id have to say I am very pleased! Very addicting especially when youre on a winning streak!
  • Review fromDarrian B

    Date: 03/21/2023

    5 stars
    Ive been playing this game for quite some time and never have had to make a deposit. My winnings Ive always put back into the game because I enjoy playing. A couple days ago I had a glitch happen in the game and contacted player support and they fixed it and compensated me with no problem. I never expected compensation for it and just figured it was a glitch. I absolutely love this game!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.