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Business Profile

Tech Support

6YA, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.31/5 stars

Average of 94 Customer Reviews

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Review Details

  • Review fromBrandy B

    Date: 07/28/2022

    1 star

    Brandy B

    Date: 07/28/2022

    I was tricked into putting in my card info when I thought it was for a refund for uber eats on an item that was delivered wrong. I've contacted them and keep getting the same email staring someone will get back to me but they never do. When I try and talk to someone they say you have to email them for that. They deducted 50$ from my card and I cannot find out how to get my money back. Scam

    6YA, Inc.

    Date: 08/27/2022

    Hi Brandy, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Jul 24, 2022, and we have already refunded you the charge. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!
  • Review fromDennis R

    Date: 07/27/2022

    5 stars
    Andrew was patient, as I explained my dilemma with my order. He explained my options and also provided me with a phone number and extension.. Well Done
  • Review fromMax R

    Date: 07/27/2022

    1 star

    Max R

    Date: 07/27/2022

    I inadvertently wound up on this website. I was trying to access another website so I could cancel a Acorn tv membership.
    I didn't realize that "Help in Seconds" was not affiliated with Acorn tv.
    When I realized my error I immediately canceled what turned out to be 6ya.com
    Incredibly I noticed that they had already charged me $69.99
    I've been trying to have this charge reversed to no avail.
    Hopefully you help.
    *** A *******
    Thanks in advance!

    6YA, Inc.

    Date: 08/26/2022

    Hi Max, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Hi Wayne, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on May 02, 2021. As a courtesy, we went ahead and refunded you the charge and you should be able to see the funds back in your account in the next 5 to 10 business days. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!
  • Review fromAntoinette D

    Date: 07/27/2022

    5 stars
    Ayesha was quick and efficient!! She was great 👍👍 and courteous. She is going to call me back to make sure that I get my refund. She deserves a raise with praise for true professionalism! You have a really good team player, don't lose her!

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