Reviews

This profile includes reviews for American Honda Motor Company Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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American Honda Motor Company Incorporated has 11 locations, listed below.

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  American Honda Motor Company Incorporated

  1919 Torrance Blvd. MS 500-2C-6D Torrance, CA 90501

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  American Honda Motor Company Incorporated

  1919 Torrance Blvd. MS 500-2N-7A Torrance, CA 90501

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  American Honda Motor Co. Inc.

  902 Wind River Ln Ste 200 Gaithersburg, MD 20878-1977

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  American Honda Motor Company Incorporated

  11000 State Route 347 East Liberty, OH 43319

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  American Honda Motor Company Incorporated

  19900 State Route 739 Marysville, OH 43040

Review Details

• Review fromAnthony D

  Date: 07/02/2025

  1 star
  2016 Acura MDX paint manufacture defect not covered any longer under warranty. Its obvious the paint just bubbles and flakes off having to spend thousands of dollars every time a section starts to peel to get it repainted.. its so obvious that its a defect and its not taken care of big disappointment

• Review fromAshley C

  Date: 06/30/2025

  1 star
  I just purchased a 2019 Honda Civic back in March for my child. I have had nothing but steering issues with this car. I called Honda and was told to take it to the dealership, so I did. Paid for the diagnostic test all to find out that Honda will not help nor correct the issues with the sticking steering. I called and spoke with a manager for them to tell me there was nothing they could do. SHAME ON YOU HONDA!!!!! I will no longer buy a Honda product. They have recalled 1.7 million for a improperly manufactured or lubricated, leading to increased friction and potential steering difficulties. This definitely is not safety for your customers, knowing the manufacture parts are the problem!

• Review fromAm S

  Date: 06/20/2025

  1 star
  Chipping paint - white Honda HRV. My 4th Honda in my lifetime. Honda has been aware for years and has failed to act and is refusing to resolve. I was a loyal consumer and will no longer be. Please be aware of other vehicles under the same main ownership as the Honda line. Definitely includes Acura.

• Review fromJane S

  Date: 05/06/2025

  1 star
  I own a 2019 Honda CR-V. The infotainment system failed when the vehicle had less than 45K miles. Honda technicians could not diagnose the problem and could not tell me why the system failed. The only recourse is to replace the entire system which would cost $4300. Honda has been accused of withholding information on the number of complaints and does not respond to customers. Without a working infotainment system, my vehicle has lost significant value. Needless to say, I've learned my ****** and will never buy another Honda.

• Review fromElizabeth V

  Date: 03/27/2025

  1 star
  Complete disregard for safety and loyal customers. Had a failed transmission less than 5 months of owning a 2017 Honda HRV. Just out of warranty and denied any type of assistance.

• Review fromSean C

  Date: 03/12/2025

  1 star
  Watch Out for Air Bag Self Deployment on Honda OdysseyI have a Honda Odyssey 2019. Several months ago, the minivan passenger side airbag and right side airbags automatically deployed when I was driving on a normal city road. Luckily my kids were not sitting on that side at the time and they did not get hurt.I have reached out to Honda through a dealership, but Honda has provided very minimal support. Generally the Honda USA office based in ********** does not reply to voice messages or emails. I have reached out to them numerous times to explain the issue to seek for a solution. The response and help is minimal. After leaving me hanging for almost 6 months, Honda USA told me airbags on Honda are supposed to self deploy per user manual, they say it is normal for the airbag to deploy even if you drive through a little rock or speed bumper and they will not help me fix the airbags or claim any responsibility.Basically, they are denying any design defects of the airbags system and they are waiting for an actual casualty to happen.

• Review fromranee c

  Date: 02/17/2025

  1 star
  Free recalls are a pain to get taken care of. The past few recalls Honda has been forced to acknowledge by the ***ernment they have been very stingy on getting taken care of. If you pay for a few fixes for other services they have no issue getting you in and taking care of. Recalls are to be FREE! I've had various other manufacture cars and each company handles recalls like this. It's very low for them to do this. Most I can do is be put on the wait list for these recalls due to Honda being part stingy. If I ever have a major issue with my car while I'm driving and it's because of a recall they're not willing to "fix"; yes I'm suing. The fuel pump recall I've tried to get taken care of multiple times since ********************************************************************* nature for most recalls and it should not take the *** stepping in to make manufactures to get recalls taken care of. I'm generally an over all pleased honda customer but what peeves me are the recalls. Or frustration fixes that you have to fix because Honda refuses to admit it is an issue. Considering the failing door actuator is a huge issue I'm surprised the ***ernment has not stepped in and put a recall on it. I do like Hondas because they just keep going and going for the ***** yr duration of the vehicle. Life can range all over depending on how hard you are on your vehicle. When I bought my car the sales person said my car did not have safety sensor, Upon later research through trial and error I found out all of the later models have it. When you buy a new vehicle they always play pricing games with you and some times they are honest but a lot of times honda is not.

• Review fromDave Y

  Date: 02/14/2025

  1 star
  I bought a new 2023 Honda CRV hybrid FWD. At about ****** miles I began to notice a 'wrump-wrump" noise and rough ride, when driving slow, slowing down or making turns. I took it in to the local dealership. The first ******** said it was just the car shifting from gas <-> electric. The was not accurate as the noise was not a one time shift but constant when driving slow. The second ******** said the tires were cupped. He asked if I rotated the tires. I told him I bring it in to the dealership every 6 month for servicing and tire rotation. He proceeded to rotate the tires again. No change. A couple weeks later I brought the car in again as the noise and round ride were getting worse. The service manager test drove and inspected the car and checked the wheel bearings. He confirmed that the tires were cupped. But the tires were not covered under the vehichle warranty and the tire company does not cover tire cupping. The dealership manager came out and tried to "hard sell me" that it could be the way I drive and where i drive. I told him I owned two Honda's previously and lived at the same address for 30 years. Never had cupping problem with my previous Hondas so it can't be my driving or where I drive. Then I get a recall notice that their is steering defect that needs to be fixed. I read online that the steering defect can cause uneven tire wear (cupping). But both the dealership and American Honda corporation refuse to take responsibility for the damaged tires caused by the steering defect. In fact the dealership advised me that it was totally safe to continue to drive on cupped tires. This is contrarty to what ***** and all the major tire brands state online. They state that it is NOT safe to continue to drive on cupped tires as you can lose traction in emergency situation. It seems that both corporate Honda and the local dealership is willing to put the customer's life on the line rather than take responsibility to fix damaged caused by defect in the original car.

• Review fromTyler A

  Date: 02/07/2025

  1 star
  My wife and I recently bought a used Honda Odyssey 2022 and have been happy with the vehicle for the most part. This has been our first Honda purchase. However, I was deeply disappointed when I discovered that I could not simply replace a light bulb in the headlight, but instead have to take it into a Honda Service center where it will cost over $1,200 in parts and labor to replace the entire headlight. What used to be a simple, do-it-yourself repair costing about $10 is now a major financial and logistical affair. It would have been very easy to design the headlight in a way that the burnt-out light could be replaced. I see it twists out of the socket, but was designed in a way where it wont pull out of the back of the headlight like most other lights. However, Honda realized they were missing out on easy money and instead decided to design their headlights in a way that would force most customers into coming to them for parts and labor. So instead of a one-time purchase of a vehicle, the customer is stuck repeatedly coming to them for costly repairs for the life of the vehicle. I find this to be highly unethical and greedy to the extreme. Not to mention dangerous. I dont have $1,200 to replace a lightbulb. Thus, my wife and I have decided to wait to repair the light until we can find the money, which is a huge safety issue as it is difficult to see at night without our high-beams on. I have found a way to replace the headlight myself and will spend a Saturday pulling off the front bumper which is the only way to replace the headlight. It will still cost me several hundred dollars and a good amount of time. I hear that the windshield is the same way. If it ever cracks and I have to replace it, it will cost thousands of dollars for a Honda Service Center to replace it so it can replace the sensors. Once again, I find this extremely unethical and dangerous as many will choose to continue driving the vehicle rather than paying. Honda isn't alone in doing this.

• Review fromEddie O

  Date: 01/20/2025

  1 star
  My complaint is about a bill of exchange and credit application I sent on 12/18/2024 for MDX Acura 2025 VIN ***************** in amount of ******. On 1/6/2025 I received a letter from Acura financial service which didn't have a address and no signature nor contact number, but stated "false payoff response" and in the same letter Acura financial service says they will be giving me back my bill of exchange and credit application which I haven't received yet. This constitute a form Theft and I originally sent items to *************************************** HONDA CORPORATION address to CFO. I draw attention to this matter because I have reason to believe they sold my items to bank instead of giving me items back it's fraud