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Business Profile

Seeds

OG Seeds

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    5/27/2024. For $24.34. Paid by ***** as they requested. Reached out to company four times no response.Phone is no longer in service. *************. Either want money back or send product.Zelle payment went through on my end. used Zelle info company provied.Please see upload for invoice.

  • Initial Complaint

    Date:04/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date was 3/26/2024- $56.75 sent via Zelle to (*********************************) OG Seeds for seeds- called numerous times, sent emails, they will not respond- will not answer, will file a complaint with Zelle through my bank tomorrow! Im sure they are a fraudulent company- this is insane seems they have also blocked my number or disconnected their phone number which use to have a message now it goes directly to ******* wireless- message

  • Initial Complaint

    Date:09/06/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted the business via email regarding an issue 3 weeks ago. They said a replacement was being put together, and they have had no further correspondence. I've tried phone, email, social media, and their own website chat.

    Business Response

    Date: 09/12/2023

    Hi ***********,

    I have looked into your order and it has been shipped and you can track this package using the tracking number below:

    Tracking number 9400111206215254102279

    It is expected to be delivered on September 14th.  I do apologize for the delayed response on my part as I was away from the office.  Somehow our *********** was disconnected and your order was marked shipped, but never sent.  You were never charged for this order as it was a replacement. Please let me know if there is anything else I can do to assist.

     

    Kindly,

    *********

    Customer Answer

    Date: 09/13/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. The replacement package arrived today, so I am considering the issue resolved. 

    Sincerely,

    ***********************************

OG Seeds is NOT a BBB Accredited Business.

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