Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Reviews

Customer Review Ratings

2.6/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVirginia B

    Date: 12/27/2023

    1 star
    I got the product. No information in the box. I tried to get it to work, and it doesn’t. I tried to reach the company and it referenced me to send a text with the ordering information. I can’t find it, and nothing is in the delivery bag.
  • Review fromLee t

    Date: 11/09/2023

    1 star

    Lee t

    Date: 11/09/2023

    I contacted this company 4-5 times via phone, and email, and not ONCE have they responded. My sister put money into her account online and Gifted me $100. It was in there for 2 years and as I'm trying to select something to buy in October 2023, the money just - DISAPPEARS!! And they HIDE so I cannot buy anything. But we'll see if they just made an error or it's just a poorly run company or ... is something far more sinister going on.

    GiddyUp

    Date: 11/14/2023

    Hi L**,
    Thanks for reaching out to us and I'm sorry for the frustration. I'll pass your feedback along to the team but in the meantime, I'd like to dig into this to see how I can get this resolved for you.
    If you can provide some details about the gift certificate you were given, that would be great. When did you receive this?
    I look forward to taking care of this ASAP and if you have any questions in the meantime, please let me know.
    Talk soon.
  • Review fromTim M

    Date: 08/15/2023

    5 stars
    GiddyUp is awesome! Love these people! I've been suffering from back pain for a long time, and found one of their products that has helped me get out of bed pain-free.
    Thanks!
  • Review fromMichael B

    Date: 03/29/2023

    5 stars
    GiddyUp is a rockstar company. They helped my brand go from a few sales a day to hundreds of sales per day. Life changing. They do all the heavy lifting and did it on a performance basis. I didn't have to spend any money.
  • Review fromAndrew R

    Date: 03/14/2023

    1 star
    Yesterday I received an email saying FedEx had a package out for delivery and I owed $1.95 shipping still. After paying with my Discover card it seemed very fishy and unlike something I'd normally do. I called Discover and sure enough GiddyUp ran my card for $39.98. I filed a complaint with Discover and with in 3 days they will be disputing the charges. I don't have a clue what GiddyUp is but beware they are using phishing emails to scam you.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.