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Business Profile

Air Conditioning Contractors

Prime Genius

Reviews

Customer Review Ratings

4.79/5 stars

Average of 28 Customer Reviews

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Review Details

  • Review fromGeorge L

    Date: 04/04/2023

    5 stars
    Prime is the best. They can fix anything. No body could fix it Viking fridge but prime genius did
  • Review fromMike L.

    Date: 04/04/2023

    5 stars
    First time using prime, ****** showed up, I open the door to the freezer he said exactly what the problem was and went about fixing it properly we definitely use prime again
  • Review fromKhari S

    Date: 04/03/2023

    5 stars
    Great work got my outlet working fast and pixed my power box
  • Review fromJames L

    Date: 04/03/2023

    5 stars
    I will definitely use Prime Genius again, if I need help. I am a DIY when I can, but could not fix my GE gas range. I had two other technicians out prior to ****** coming, both failing to fix my issue. ****** knew the challenge and resolved it in short order. The following day when I was moving things back in to place, I mistakenly turned a gas line ever so slightly. I didn't realize and was worried when I smelled gas. ****** came back out the next day at 7:30am on a day off and helped me resolve it. Everything is working great now.A+Thank you!!!
  • Review fromChrystal T

    Date: 03/27/2023

    5 stars
    I have used Prime Genius twice now. They have been quick to come out and quick with their service. I will continue to use them for any issues I have going forward.
  • Review fromBill H

    Date: 03/24/2023

    5 stars
    Again, they came out to fix a bad part on the new part that was installed. They did it very graciously, and fixed it within one day Masood did a fantastic job! I highly recommend this company and him for any type of repair work.
  • Review fromDe'Rael E

    Date: 03/17/2023

    5 stars
    Super fast service! Got in got out! Couldn't ask for anything better!
  • Review fromGabriel R

    Date: 08/02/2022

    5 stars
    Great work. Stayed late to get job done. Fixed the issue and made sure all was working before leaving.

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