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Business Profile

Logistics

Map Express Logistics

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/01/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8/30/2022 ************ scams people the last day they have until move out since they No you have no other options. They come out the last day you have to make sure you can't choose another company. You're given an original quote through their brokerage company called America's Moving and Storage which I was quoted the entire job would cost a little over $3k. ************ that came out the morning of said that quote was invalid and then this company ran by Bulgarians quoted me $9k. I had no other options because they pressured me since they had their whole team out there. They even brought their "boss" who is a middle aged woman with nice jewelry to give me the new quote. I had no option but to use this company or else they threatened to charge me either way. I got very emotional when they started packing my items because I googled them and they have over 40 one star reviews of customers who have went through the same thing I did. Basically this company packs your belongings and says you'll receive it at your destination in a month or two. That's insane. During that allotted time they must connect with another affiliated brokerage who do things under the table. I paid them through money orders and *****. ************ and America's **************** should be shut down since they scam many people. America's **************** have 5 start reviews but their all fake. I'm not looking for any compensation back even though it would be nice. The fact I paid $9k for a move where I didn't get my belongings back until a month later.

Map Express Logistics is NOT a BBB Accredited Business.

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