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Business Profile

Trampolines

Sky Zone Trampoline Park

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAlexis V

    Date: 12/10/2024

    2 stars
    We had my daughter's birthday party here a few days ago and we will never be coming back for a birthday party again. Im only putting 2 stars because the staff was friendly and my daughter enjoyed playing here HOWEVER I payed $20 per pizza and they weren't even warm when we got them!!! It tasted like it had been sitting there for hours!!! I was ****** because I could have bought hot and ready pizzas at ************** for less and they would have been warmer and better quality. Not to mention they weren't even going to give me the extra pizzas I added on to the party pack. I had to ask for it and it wasn't ready until our time for the party room was over. I was also asked how many water bottles with vip passes I wanted and I said 6 because that'show many kids were there at that time.... Come to find out later I paid for 15!!! So i got less than half of what I paid for!!! Why would you ask how many I want? I want how many I paid for!!! My daughter also did not get a birthday shirt!!! I had to have our room decorated and only half the tables were decorated!!! There weren't even enough plates and cups for everyone!!!! This party was such a disaster and so so so expensive I wanted to cry. I bought the biggest birthday party package and got less than the bare minimum. I need a manager from the staff to reach out to me. This is so beyond unacceptable.

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