We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

Revenue Enterprises, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/06/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ***************************, I do not have a contract with Revenue Enterprises LLC. They did not provide me with the original contract as I requested.

    Business Response

    Date: 03/17/2025

    Revenue Enterprises is contracted with your original medical care provider to collect an outstanding debt. We have reviewed your account and have processed a full validation of debt. This validation was mailed to you on 3/17/2025. You have ***** days for this information to reach you and for you to review the data.  If you have any questions you may reach out to any of our agents, M-F 8:00 a.m. to 5:00 p.m. Mountain Time at ************** or via email at ***********************************  Thank you.

  • Initial Complaint

    Date:12/09/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with revenue enterprises. I do not have a contract with Revenue Enterprises, LLC. They did not provide me with the original contract as I requested.

    Business Response

    Date: 12/13/2024

    Revenue Enterprises is contracted with your original medical care provider to collect
    an outstanding debt. We have reviewed your account and have processed a full
    validation of debt. This validation was mailed to you on 12/12/2024. You
    have ***** days for this information to reach you and for you to review the
    data.  If you have any questions you may reach out to any of our agents,
    M-F 8:00 a.m. to 5:00 p.m. Mountain Time at ************** or via email at
    ************************************************************.  Thank you.

  • Initial Complaint

    Date:12/02/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ********************* I do not have a contract with Revenue Enterprises LLC they did not provide me with the original contract as requested. All information that Revenue Enterprises LLC is incorrect I have never received any information or statements from the orginal creditor or Revenue Enterprises LLC

    Business Response

    Date: 12/13/2024

    Revenue Enterprises is contracted with your original medical care provider to collect
    an outstanding debt. We have reviewed your account and have processed a full
    validation of debt. This validation was mailed to you on
    12/10/2024. You have ***** days for this information to reach you and for
    you to review the data.  If you have any questions you may reach out to
    any of our agents, M-F 8:00 a.m. to 5:00 p.m. Mountain Time at **************
    or via email at ***********************************  Thank you.

  • Initial Complaint

    Date:11/26/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I DO NOT LIABLE FOR THIS DEBT WITH REVENUE ENTERPRISE, I DO NOT HAVE ANY CONTRACT WITH REVENUE ENTERPRISE, THEY DID NOT PROVIDE ME WITH THE ORIGINAL CONTRACT AS I REQUESTED

    Business Response

    Date: 12/20/2024

    Revenue Enterprises is contracted with your original medical care provider to collect an outstanding debt. We have reviewed your account and have processed a full validation of debt. This validation was mailed to you on 12/10/2024. You have ***** days for this information to reach you and for you to review the data.  If you have any questions you may reach out to any of our agents, M-F 8:00 a.m. to 5:00 p.m. Mountain Time at ************** or via email at ***********************************  Thank you.

  • Initial Complaint

    Date:11/19/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ************************************! I do not have a contract with the collection agency Revenue Enterprises LL, they did not provide me with the original contract as I requested.

    Business Response

    Date: 11/27/2024

    Dear ******* ******,

    Revenue Enterprises has received your complaint and request for validation of your debt. Revenue Enterprises has
    processed a full validation of debt and the validation of debt for your account was mailed your home address, provided by your complaint. You have ***** days for this information to reach you and for you to review the data. If you have any questions you may reach out to any of our agents, M-F 8:00 a.m. to 5:00 p.m. at **************. Thank you.

  • Initial Complaint

    Date:10/06/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Revenue Enterprises has not provided me with the information i have requested. I need an itemized bill detailing the summary amount and an itemized list with documentation stating the alleged services, alleged items, alleged purchases. Any and all documentation, including all copies of any judgement or determination from the original creditor.

    Business Response

    Date: 10/29/2024

    Mr. ******,

    Revenue Enterprises has received your complaint and request for validation of your debt. Revenue Enterprises processed a full validation of debt and due to no address being provided in your complaint, the validation was mailed to the address on your account on 10/21/2024. Please note, if the address on your account is no longer valid, you will need to contact Revenue Enterprises to update your address and request another validation be sent. You have ***** days for this information to reach you and for you to review the data.  If you have any questions you may reach out to any of our agents, M-F 8:00 a.m. to 5:00 p.m. at **************.  Thank you. 

     

  • Initial Complaint

    Date:07/05/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ****** REGIONAL HEALTH SYSTEM, I do not have a contract with REVENUE ENTERPRISES LLC, they did not provide me with the original contract as i requested.

    Business Response

    Date: 07/15/2024

    Revenue Enterprises is contracted with your original medical care provider to collect
    an outstanding debt. We have reviewed your account and have processed a full
    verification of debt. This verification was mailed to you on
    7/12/2024. You have ***** days for this information to reach you and for
    you to review the data.  If you have any questions you may reach out to
    any of our agents, M-F 8:00 a.m. to 5:00 p.m. Mountain Time at **************
    or via email at ***********************************  Thank you.

    Customer Answer

    Date: 07/15/2024

     
    Complaint: 21946924

    I am rejecting this response because:
    I have not received any validation
    Sincerely,

    *********************

    Business Response

    Date: 08/08/2024

    Revenue Enterprises mailed the validation of debt for your account on 7/12/2024. This verification was sent to the address listed on your account . If you did not receive your validation, you are advised to call Revenue Enterprises or your healthcare provider to update your address in our system to ensure your mail is able to reach you. For your convenience, we have sent your account validation to you via encrypted email. This email was sent on 8/1/2024. Please open and view the email to see the validation of your accounts. If you would like a physical copy of the validation mailed to you or have any additional questions, you may reach out to us at ************ 8am- 5 pm MDT M-F.

  • Initial Complaint

    Date:05/22/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    .To whom do you think I owe this debt and what amount do you claim I owe? I will need the name, address and account number for the creditor, in addition to the amount owed. If this debt started with a different creditor, I will need the name, address and account number for the original creditor, the amount owed and the date when the debt was transferred. 2.Please provide a valid basis for the debt, such as the original contract between me and original creditor. Tell me the date the debt became delinquent and the date the last payment was made. 3.Provide me a copy of the last billing statement from the original creditor. If any fees or additional interest charges have been added to that statement, explain how those fees or additional interest charges are permitted, either by the original contract or by law.

    Business Response

    Date: 06/14/2024

    We appreciate this request for more information on the account. 

    We pulled together all of the requested information on the nature of this account as requested and mailed the information directly to the address provided on file with our office on 6/5/24.  We have provided full verification of debt on all accounts in our system for this consumer.  The verification includes all of the name of original creditor and proof of debt.  All balances on the accounts appear to be balance after insurance payments for healthcare services.  

    If the consumer has not received these verifications of debt notices mailed on 6/5 and more sent for other accounts for the consumer on 6/10/24, we ask that she contact us directly at ********************************** or ******************************* so we may more fully converse with her fully regarding these matters and answer any questions.  

    We do apologize for the tardy response on this complaint.  We wanted to ensure that the verifications were pulled and sent.  

    Thank you.

    *************************** - VP of People and Compliance 

  • Initial Complaint

    Date:05/04/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid the bill by Revenue Enterprises LLC for my TriCore bill and TriCore is still sending me a bill saying that it was not paid. Revenue Enterprises got the check and cashed it on June 21, 2023 but TriCore is saying I still owe them. Revenue Enterprises needs to inform ******* that it has been paid to clear my account.

    Business Response

    Date: 05/22/2024

    We reviewed this complaint and verified the payment shown was posted to the account at Tricore on July 2023.  This account is paid in full.  The date on the statement included by **************** was March 2023.  This account has a $0 balance.  Thank you.  

  • Initial Complaint

    Date:04/02/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable with *******************. I do not have a contract with Revenue Enterprises, LLC, the original contract as I requested

    Business Response

    Date: 04/22/2024

    Revenue Enterprises reviewed the complaint and found that this information was not reported to his credit bureau as noted and we have since mailed the consumer a full verification of debt including copies of documents outlining the amount owed.  Please let us know if we need to do anything further on this matter.  

Revenue Enterprises, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.