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Business Profile

Background Checks

FastBackgroundCheck.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 177 total complaints in the last 3 years.
  • 75 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/24/2025

    Type:Sales and Advertising Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested that my name and private information be removed. They make it very difficult. No response. They put out so much private information, it scares me.

    Business Response

    Date: 04/30/2025

    Hello,


    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.


    Best regards,
    FastBackgroundCheck Customer Support


    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:04/22/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear FastBackgroundCheck.com,I am writing to formally request the immediate removal of personal information belonging to myself, my family, and my fianc from your website. Despite following the opt-out instructions provided, we have been unable to complete the process due to a seemingly endless loop. I'm sure creating the difficulty of removal is by design.Our personal details, including phone numbers, addresses, and other sensitive information, are publicly accessible without our consent. This is a serious privacy concern and puts us at risk of unwanted attention or potential harm.We did not authorize the publication of this information and respectfully insist that you remove all related records as soon as possible. Please confirm once this has been completed.Thank you for your prompt attention to this matter.Sincerely,***** *******

    Business Response

    Date: 04/24/2025

    Hello,

    Unfortunately, we do not offer the option for you to remove another persons listing. If they wish for their information to be removed, they will need to submit an opt-out using the link provided in our Privacy Policy. If they have any questions they may contact us via email.

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:04/21/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are illegally selling my personal information. I'm a ********** resident and I've requested they remove me many times. I've filled out their opt out form and now it won't let me submit my request. Their phone number goes to a recorded message only referring you back to the website which does not work. I plan to sue.

    Business Response

    Date: 04/22/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:04/20/2025

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please remove personal information from this site, I didn't give permission for it to be there!!!

    Business Response

    Date: 04/21/2025

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:04/17/2025

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal information listed on the web. I never gave permission for disclosure of my info and feel it poses a danger to me personally.

    Business Response

    Date: 04/18/2025

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:04/11/2025

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Request removal or take steps to secure your data.

    Business Response

    Date: 04/14/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:04/10/2025

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******* my name and all my personal information came up on the site. I followed all the instructions to remove my info and it just led me back to a name search, not a name search to remove my info. I tried calling the number and just sent me back to looking up a name, with prompt to subscribe. I want my info deleted, not published, to opt out completely. Thank you.

    Business Response

    Date: 04/11/2025

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:04/10/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal information have been ex[posed over **************************. I don't feel safe the world we live in .I can type your name in and find out your address, phone number all relatives. I would like to have my information removed immediately .

    Business Response

    Date: 04/11/2025

    Hello,

    Thank you for contacting us. This email address is dedicated to customer service inquiries and is not intended for privacy-related requests.

    If you would like to opt out, please use our Opt-Out Form, linked below, to submit your request.
    ***********************************************;
     
    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************

    We appreciate your understanding.

    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  • Initial Complaint

    Date:03/31/2025

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Looking up my information, there is no need for contact from this business.
  • Initial Complaint

    Date:03/24/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has violated numerous laws concerning my personal information under the **** and other laws. The information listed regarding h my personal numbers , addresses, and other information is in violation of the law as it is connected to other non-public information. I do not consent for my information to be consolidated and presented as a full profile on this site and by this company. Failure to comply will result in legal action.

    Business Response

    Date: 03/26/2025

    Hello,

    Thank you for contacting us. This email address is dedicated to customer service inquiries and is not intended for privacy-related requests.

    If you would like to opt out, please use our Opt-Out Form, linked below, to submit your request.
    ***********************************************;
     
    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************

    We appreciate your understanding.

    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 03/28/2025

     
    Complaint: 23111805

    Subject: Rejection of Response and Notice of Intent

    I am writing to formally reject your recent response regarding the opt-out process. The provided link is merely a standard response and fails to facilitate the completion of the entire opt-out procedure. Although the link is operational, it does not serve its intended purpose.

    Neither I, nor our legal team is satisfied with the generic response from your organization. We are willing to allow a reasonable opportunity for you to rectify this matter. However, please be advised that we are prepared to pursue litigation and seek recovery for any damages or liabilities incurred against the owner of your company and all related affiliates. 

    Sincerely,

    ******* **** ( ***** )

    Customer Answer

    Date: 04/04/2025

    Subject to the applicable laws and regulations, I hereby express my understanding that the process of rectifying the inaccuracies pertaining to my personal information may require a certain duration. However, it is imperative to note that the prolonged presence of my information on this website significantly increases the risk of identity exposure and potential compromise.

    Accordingly, I hereby submit my final demand for the immediate implementation of corrective measures to ensure the prompt removal of all data pertaining to me from this website and any associated databases maintained by your company.

    For your reference, I have attached a link that verifies my assertion and demonstrates that my information remains exposed. Should the procedures established by the Better Business Bureau prove ineffective in resolving this matter, I will have no alternative but to initiate legal proceedings against Mr. ****** ******* in his personal capacity, as well as against any and all affiliates involved with his business, fastbackgroundcheck.com.

    I anticipate your prompt and pertinent response regarding this matter.

    Regards,

    SJ


    Business Response

    Date: 04/16/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

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